Northstar Ford Calgary

very good services, friendly service, good shuttle services. i left my truck at the dealership at 6 am and it was ready on time to pick up. thanks northstar services, friendly service, good shuttle services. i left my truck at the dealership at 6 am and it was ready on time to pick up. thanks northstar More

Unexpected Service I brought my truck in for an oil change and a issue with the driver side external mirror. Service department inspected my truck and advised of repai I brought my truck in for an oil change and a issue with the driver side external mirror. Service department inspected my truck and advised of repairs that were required. Great preventative maintenance by the service department. More

Good experience All the staffs appeared to be nice to customers. But I forgot the service advisor's name, will recognize him next time. The inspection service is als All the staffs appeared to be nice to customers. But I forgot the service advisor's name, will recognize him next time. The inspection service is also complete and trustable. More

Fast, friendly, & efficient I always enjoy my visits to NorthStar Ford. The last few times I have been in for service, including the most recent, I have had the pleasure of deali I always enjoy my visits to NorthStar Ford. The last few times I have been in for service, including the most recent, I have had the pleasure of dealing with Liane. Liane is super friendly and efficient. She always explains the service and answers any questions I might have. Liane calls me promptly when the service is complete and lets me know how things went and when I can pick up my vehicle. Also, the service on Tuesday November 28 - I was greeted outside the service bay doors by a young lady who quickly processed me and took my vehicle from that point instead of having me wait until space cleared on the inside of the garage. I didn't catch her name, dark hair, ponytail I think - she was also very friendly and accommodating. More

One year old truck engine light up twice The service is good. However, issues happened to my truck is really disappointed. I bought this brand new truck 11 months ago. The engine light came u The service is good. However, issues happened to my truck is really disappointed. I bought this brand new truck 11 months ago. The engine light came up twice. Ford repaired it for free as it is under warranty. But nobody expects one year old truck need fix. It caused a lot inconvenience for my work and life. Before this I was thinking about get Ford Escape, now no more Ford car. More

Great Experiance My service advisor Fiona was a pleasure to deal with. Seamless book in. This was my first service since purchase and the information Fiona provided ab My service advisor Fiona was a pleasure to deal with. Seamless book in. This was my first service since purchase and the information Fiona provided about my future/intervals vehicles service needs was much appreciated. More

very good service the service was timely and efficient everyone I encountered was helpful and courteous I will definitely continue getting my service done at your locat the service was timely and efficient everyone I encountered was helpful and courteous I will definitely continue getting my service done at your location in the future More

Regular maintenance handled with care. Just in for regular maintenance on a Monday late morning. Running late, I called in to report and was handled by a bright and cheerful female voice w Just in for regular maintenance on a Monday late morning. Running late, I called in to report and was handled by a bright and cheerful female voice who was friendly and accommodating. When I arrived, the gentleman who helped me was friendly, quick and so helpful. He knew time was important to me and did his best to get me in and out quicker even then what I was quoted. An all around pleasure. Thank you Nlrthstar ford! More

Ford F150 Ecoboost Service Had synthetic oil change and transmission serve. Got a slightly better price, thanks to Cassandra. Dropped off at 6:30 am and it was ready by 11 am. V Had synthetic oil change and transmission serve. Got a slightly better price, thanks to Cassandra. Dropped off at 6:30 am and it was ready by 11 am. Very quick. More

New vehicle purchase finance dept was strong in their position to sell you all the extras, Turned them down no less then 3 times and finally agreed. Called numerous tim finance dept was strong in their position to sell you all the extras, Turned them down no less then 3 times and finally agreed. Called numerous times to cancel extras, unresponsive, went in a number of times, to no avail. then i was told i did not let them know within the 60 days allowed for cancellation. Finally got some action by going to Greg the general Manager. Still to cancel the FMPP and the Ford Protect with in the 60 days ended costing me $1000. The service center is great, sadly nothing good can be said about the finance dept. More