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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
November 14, 2012
Charged me 140.00 labour + 17.00 shop supplies to confirm what I told them the problem was. Then told me the part needed to fix the problem was obsolete and could not be ordered from ford, but if I wanted to what I told them the problem was. Then told me the part needed to fix the problem was obsolete and could not be ordered from ford, but if I wanted to try and find the part myself they would install it for 350.00. Talking to the service manager was a total waste of time. More
by wt
Employees Worked With
Brad and Service Manager
October 24, 2012
Quoted $1500 for a repair we later had completed at Universal Ford for $200. On another occasion our car was dented when taken in for regular maintenance. They denied any responsibility. They have v Universal Ford for $200. On another occasion our car was dented when taken in for regular maintenance. They denied any responsibility. They have very limited room and shunt vehicles around in tight spaces - we're certain our vehicle was "dinged" in the process. Watch out. More
by forddriver208
Employees Worked With
don't remember
October 15, 2012
Highly incompetent, have tried for 60,000 km to have leaks repaired on my 09 Ford F150. Vehicle has sat at the dealership for up to two weeks at a time. The final insult was being charged $80.00 for dec leaks repaired on my 09 Ford F150. Vehicle has sat at the dealership for up to two weeks at a time. The final insult was being charged $80.00 for declining to fix a transmission leak under warranty. They stated it was not leaking. When I climbed under the vehicle and took photographs of the fluid staining, I was told that it was "only weeping, that in order for it to be fixed under warranty, it had to have actual drops dripping while it was in the shop." The service manager's arrogant answer was twofold; first he accused me, in front of other customers, of trying to get him to commit warranty fraud which is a total insult. When confronted with the photos of the leakage, his only response was the weeping comment, and if I wanted him to actually look into the matter again, then sign another work order so he could charge me twice. Total arrogance. More
by makuk
Employees Worked With
Brad & Service Manager
February 24, 2012
If you are getting an estimate from these guys for service repairs be prepared to be waiting a long time. I went in two weeks ago to get an estimate for some damage done to my vehicle and after my app service repairs be prepared to be waiting a long time. I went in two weeks ago to get an estimate for some damage done to my vehicle and after my appointment I was told they would email me the quote. I was expecting it that day or the next. However, it's been two weeks now and I have called twice requesting an ETA on the estimate. Although the customer service rep wasn't rude with me, I was told it would be sent out asap. I am STILL waitng for this estimate. My car is for sale and buyers are asking to look at it but I have to refuse until I get this estimat then send it to my insurance and then get the damage fixed. These guys are super slow so if you would need an estimate that won't take two weeks I would recommend going somewhere else. THIS IS FOR SERVICE DEPARTMENT ONLY. More
by boilerroom
Employees Worked With
Service department
