Northstar Ford Calgary

service satifaction excellent service and prompt attention to details. The service personnel, in my opinion, goes above and beyond their duties to make sure client satisf excellent service and prompt attention to details. The service personnel, in my opinion, goes above and beyond their duties to make sure client satisfaction is met. More

Purchased 2015 Mustang I'm very pleased with the service I received from Jason Suitor my sales person, as well as the great service I received after my purchase. Excellen I'm very pleased with the service I received from Jason Suitor my sales person, as well as the great service I received after my purchase. Excellent dealership to deal with. More

NIce HUstle I own a construction business and I rely on my truck daily. I always feel as though the gang realize and respect that! The team at North star I own a construction business and I rely on my truck daily. I always feel as though the gang realize and respect that! The team at North star is eager to please and personify customer service! Nice Hustle! More

Efficent, responsive, helpful, honest Appreciate Fiona hearing what I want, responding in a timely fashion and following through. Had a detail done on vehicle. Inside was done well, outs Appreciate Fiona hearing what I want, responding in a timely fashion and following through. Had a detail done on vehicle. Inside was done well, outside was only acceptabe. More

Expensive Great customer service horrible rates .$600 to fix a drivers door lock that wouldn't open is a little extreme especially when $125 is the cost of the Great customer service horrible rates .$600 to fix a drivers door lock that wouldn't open is a little extreme especially when $125 is the cost of the part and the rest is labor. Lesson learned to not get repairs at a dealership as the mark up is outrageous. Very vague on the cost of repairs so that you ok them to do the work not realizing what you are getting yourself into. Would not of done the repair if someone would of told me total cost instead of approximates. The cost went from $380 to $600 very quickly especially when it takes two trips and almost two weeks to do and I get charged two fees of $30 for shop materials. Will not return and I will make sure that I let everyone I know that if you want fantastic customer service go to Ford but if you want any money left in your bank account go somewhere else. More

They always go the extra mile to make sure your happy Northstar have been fantastic in helping us select new vehicles, purchasing them, servicing them and outfitting them. Marie Gardiner was a great help Northstar have been fantastic in helping us select new vehicles, purchasing them, servicing them and outfitting them. Marie Gardiner was a great help when figuring our our requirements for new vehicles. She has kept in touch ever since and always makes sure we are being looked after at the dealership. We felt she worked hard and took the time to make sure we got vehicles that worked for us. Fiona Rea has looked after us brilliantly for servicing and tires for both our vehicles. She knows us and our requirements to make sure we are properly looked after - right down to checking our school pick up and timing the service to fit in with it! Can't recommend Northstar highly enough! More

Excellen Service was very good - and on time. Advisor was very friendly, helpful. Vehicle was ready on time an staff were very helpful when picking it up. Service was very good - and on time. Advisor was very friendly, helpful. Vehicle was ready on time an staff were very helpful when picking it up. More

Quick and easy Fiona is very friendly and easy to deal with. She told me about the deals going on while quickly gathering my information to get me out as quick as po Fiona is very friendly and easy to deal with. She told me about the deals going on while quickly gathering my information to get me out as quick as possible. More

Friendly and Great place to get my Ford Serviced Next day appointment and excellent service as I have experienced in all occasions in the past year. Everyone is very freindly from the Service Coordin Next day appointment and excellent service as I have experienced in all occasions in the past year. Everyone is very freindly from the Service Coordinator to the Cashier. Great job Ford. More

Great staff and even better service. The treats you like your their only customer. From the people who take your information when you drive in to the shuttle driver. Their rates are a lit The treats you like your their only customer. From the people who take your information when you drive in to the shuttle driver. Their rates are a little expensive. More