Northstar Ford Calgary

Fast, friendly service It was my second maintenance check for my Focus. Made an appointment to drop off and as soon as I pulled in, I was greeted and told someone would be It was my second maintenance check for my Focus. Made an appointment to drop off and as soon as I pulled in, I was greeted and told someone would be with me shortly. Scott L. took all my information and was very thorough and helpful. I was given the number for the shuttle and was on my way. The shuttle driver, Dave is very friendly and helpful as well. Overall a very pleasant and efficient experience at North Star Ford. More

Fiona always provides the BEST customer experience I always bring my ford to north star for servicing. It is the farthest location from where I live in the city but it's worth the drive every single ti I always bring my ford to north star for servicing. It is the farthest location from where I live in the city but it's worth the drive every single time. I had my vehicle serviced at Northstar yesterday and when my husband picked it up for me he noticed an awful noise coming from the front wheel. I was able to get in this morning to have it looked at without an appointment. I specifically dealt with Fiona and Craig in the service department. They had the problem solved within 10 minutes, if even that and they even looked after the said cost for me. I will always return to Northstar for my servicing thank you for making me feel like part of the family. More

Quick and efficient! I needed to bring my Ford Escape in for a part recall. It's not always easy for me to leave my vehicle for the day as I have dogs I have to go home I needed to bring my Ford Escape in for a part recall. It's not always easy for me to leave my vehicle for the day as I have dogs I have to go home for during the day. I had arranged my day so I could leave it all day. Imagine my surprise when Fiona showed up at my office (I work close by) with my vehicle just after noon! I was so appreciative. I deal with Fiona whenever I come in and she has been nothing but fantastic every time. Thanks Fiona!! More

The service is great and most friendly people ever I would definitely recommend this place to anyone. Their whole staff is great. Took my car their and they did a perfect job to fix it. I would definitely recommend this place to anyone. Their whole staff is great. Took my car their and they did a perfect job to fix it. More

Friendly, Accommodating Staff I just moved to Calgary and I chose this dealership because of its location. This was my first appointment and I came in as part of my maintenence pla I just moved to Calgary and I chose this dealership because of its location. This was my first appointment and I came in as part of my maintenence plan. I was late to my appointment but they were very accommodating and took me in right away. They were short staffed that day but the lady who helped me was very friendly and made my visit enjoyable. I look forward to bringing my car in for future maintenance. More

Excellent service Staff were very friendly and efficient. From the time I arrived at the garage the staff were courteous and the work was done faster than I expected. Staff were very friendly and efficient. From the time I arrived at the garage the staff were courteous and the work was done faster than I expected. More

Always a good experience with the service advisors! This service group is by far the best I've ever experienced...best Ford service department and best service dept overall out of all brands of vehicles This service group is by far the best I've ever experienced...best Ford service department and best service dept overall out of all brands of vehicles I've ever driven. More

Simply the best Excellent service, both friendly and inviting. Staff are klowledgable and willing to accommodate with genuine interest. But most important all staff o Excellent service, both friendly and inviting. Staff are klowledgable and willing to accommodate with genuine interest. But most important all staff on hand treat the customer not as an asset but as a good friend. More

Great Service Fast Friendly service....Great experience ....EASY as it gets...Will be going back whenever I need service in the future. I will tell others of my ser Fast Friendly service....Great experience ....EASY as it gets...Will be going back whenever I need service in the future. I will tell others of my service. More

a follow up app't to repair a factory default the radio the process for checking in a picking up my truck was all good. Rob and the service advisor I met with were great. Rob walked me through what needed the process for checking in a picking up my truck was all good. Rob and the service advisor I met with were great. Rob walked me through what needed to be done and given the radio needed to be removed I was concerned of the risk of damage to the surrounding plastic. He did mention it was a challenge but that extra care is taken to avoid any damage from occurring. When I picked up the truck I did notice some marks along the dash but given it was close to 6PM, I brought it home to see if it was something that could be cleaned. After attempting to wipe the marks off with a soft cloth they did not come out and I sent Rob an email so he was aware of the issue. He responded over the weekend and I am confident he'll be able to assist. More