Northstar Ford Calgary

Friendly and professional Had a problem and the service department gave it top priority and had the car repaired in a few hours. Everyone involved were friendly and profession Had a problem and the service department gave it top priority and had the car repaired in a few hours. Everyone involved were friendly and professional. More

Belly Pan on 2012 F150 needed replacement. Service person was very helpful; courteous & professional - as per all my visits to this dealership so far. The belly plan on my 2012 - F150 (920 Service person was very helpful; courteous & professional - as per all my visits to this dealership so far. The belly plan on my 2012 - F150 (92000 k) had started to part from my truck on a recent trip in Edmonton. I was disappointed with my truck as it has never been off road or driven in any rough areas ( both drivers - my wife & I are retirees - don't go off road) and the truck had only been serviced at Ford dealers. I had hoped that the work would be covered by my extended warranty or maintenance agreement but it wasn't. More

phenomenal! My experience this time visiting north star ford was awesome! The guy who helped me was super nice and outlined everything for me very clearly, and th My experience this time visiting north star ford was awesome! The guy who helped me was super nice and outlined everything for me very clearly, and they were finished with my vehicle right when they said they would be. Super friendly people! More

leak never been fixed Mar 5 - requested to fix leak, replaced coolant hose, etc. still leaking , spent $400-$500. Mar 14 -replaced coolant hose/? spend another $400+ stil Mar 5 - requested to fix leak, replaced coolant hose, etc. still leaking , spent $400-$500. Mar 14 -replaced coolant hose/? spend another $400+ still leaking. paid similar service for nothing. Why it was not fixed the first time? Was the hose/line replaced actually damaged (I guess not)? Why is it still leaking after 2 "repairs", parts replacement, testings and spending so much money? is this actually parts wear and tear or design issue? My brand new purchased F150 is only 3 yrs and 8 months, 47K kms, not ever used to tow or haul, well maintained and already having troubles. Geee... it's slight used. I can say it's showing some parts quality defects as young as it is and will cause more in the future. Reason I ask is that I have an SUV bought brand new from Nissan which is now 11 years old but never had a leak under the hood. same as my 11 year old Honda Accord. Qualification on recommending this service center: response is based on frustration on unresolved leak despite two visits and spending too much money. More

Computer scan service lights and gas tank light guilty of work for the price per hour,I was really happy with the new guy in service he referred me to enterprise f service lights and gas tank light guilty of work for the price per hour,I was really happy with the new guy in service he referred me to enterprise for a car rental and informed me what was wrong and didn't beat around the bush thk More

Best in class! Have been bringing in my car to Northstar service center for over 6 years now and have been consistently impressed by the friendly staff and capable s Have been bringing in my car to Northstar service center for over 6 years now and have been consistently impressed by the friendly staff and capable service team. They always keep my car in top running shape and DON'T recommend unnecessary work! I can't stress how important this is to me. I am confident that I can trust them and have always been given great advice and service. My last visit was Monday March 14th and want to say a special thanks to Scott Lepsenyi (service tech) and Jim (shuttle driver) for going above and beyond to ensure I had a good experience yesterday. And Fiona Rea big thanks for looking after me many times in the past. More

Purchased a new vehicle The staff at Northstar Ford in Calgary were very helpful. I wish to extend a particular thank you to Ahmed Ala-asad who was our first contact, spent The staff at Northstar Ford in Calgary were very helpful. I wish to extend a particular thank you to Ahmed Ala-asad who was our first contact, spent a great deal of time with us and took our repeated telephone calls to answer questions. Thank you everyone. I am very excited about my new wheels! Pam Wilson More

Detailing and water pump All in all great service Mitch was friendly. I will definitely be back and I will buy my next be hole from this location. Thanks again see you for my All in all great service Mitch was friendly. I will definitely be back and I will buy my next be hole from this location. Thanks again see you for my next oil change. More

Great people in Service Dept. Fiona is the best Customer Service Rep. She is thorough in asking questions, friendly and pushes the repair shop to do their best for you. Fiona is the best Customer Service Rep. She is thorough in asking questions, friendly and pushes the repair shop to do their best for you. More