Northstar Ford Calgary

Rectified a difficult problem with 100% result I appreciated that the people at Ford Service stayed with me until the problem was solved. It wasn't problem as the "creaking" noise I had would not I appreciated that the people at Ford Service stayed with me until the problem was solved. It wasn't problem as the "creaking" noise I had would not always sound. However with extra test drives, and listening to what I was describing, personnel were to determine and fix the problem. I was also impressed with the fact that they were willing to send a courtesy car if it was difficult for me to arrange a ride. More

Always great service & friendly. Excellent job Mitch!! Never had a reason to obtain service for my Ford anywhere else. Northstar Calgary gets it done with no hassle. The Service Personnel are great to deal Never had a reason to obtain service for my Ford anywhere else. Northstar Calgary gets it done with no hassle. The Service Personnel are great to deal with and friendly. Excellent job Mitch you delivered with great service and follow-up. More

Service My names is Marilyn and I have always taken my husband's truck in for service. I have always been treated with the greatest respect. Any issues that w My names is Marilyn and I have always taken my husband's truck in for service. I have always been treated with the greatest respect. Any issues that were brought forward to the service department were taken care of in a very timely manner. I have been dealing with Fiona for a long time and she has been amazing. The service manager should be proud of his team. I appreciate the the way I am treated by the manager and his staff. More

Great fast friendly service My 2014 Edge stopped working unexpectedly. With a boost from road side assistance and a call to Northstar, they told me I could bring it in right away My 2014 Edge stopped working unexpectedly. With a boost from road side assistance and a call to Northstar, they told me I could bring it in right away, and they would look at it tomorrow. Much to my surprise, I got a call from Scott saying they squeezed it in and had a look, and it was already fixed and ready to go! I was thrilled. More

30000 km service Overall, good service. The service person was friendly and the communication process was good, especially when some leaking seals were found and extra Overall, good service. The service person was friendly and the communication process was good, especially when some leaking seals were found and extra work had to be done. It was all warranty work so my only problem was I was without a vehicle for about 36 hours. In situations like this (warranty work), the dealer should provide a loaner vehicle. More

My first visit Stuff extremely friendly and helpful , feels like all around you long time friends. It was my first visit so I need more time to give better advice. T Stuff extremely friendly and helpful , feels like all around you long time friends. It was my first visit so I need more time to give better advice. This service was recommended to me by my friend . More

Amazing service from start to finish! I booked my Ford Edge in for brake work at Crowfoot Ford. I got in very quickly and Mitch was amazing from start to finish. He called first thing in t I booked my Ford Edge in for brake work at Crowfoot Ford. I got in very quickly and Mitch was amazing from start to finish. He called first thing in the morning with a diagnosis and also let me know that my spark plugs needed changing. He communicated in "detail" why and how things were being done. My headlights were aimed funny and I asked him if he could fix them and he said "no problem". :) When I picked up my vehicle Mitch came out and spent probably 15 minutes explaining everything to us once again. He was knowledgable, articulate, professional and VERY friendly! Give that man a raise! :) Thanks Mitch, and everyone at Crowfoot Ford in Calgary. More

Once again, amazing service! Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else to say about them, other than they are utterly amazing. Thanks!!! More

Oil change Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your busin Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your business so they make sure to do a good job. More

good service The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle I found they had fixed a minor leak on the transmission seal also my other concerns had been taken care of. More