Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Another amazing experience I was in for a simple oil change and yet again I am met by a smiling and efficient service staff. I always hope to deal with Fiona, and again on this I was in for a simple oil change and yet again I am met by a smiling and efficient service staff. I always hope to deal with Fiona, and again on this visit she provided the above expected customer service she has become so popular for. Friendly and efficient as always. I brought up a small technology issue that I didn't have time to get dealt with, but as she always does- Fiona made every effort to get to the bottom of the issue when we return from holidays. This service station continues to be the best in the city when it comes to customer service and the ease and hassle free experience they provide. I live 5 minutes from anothe Ford dealership- but will drive across the city everytime as I know my truck is in great hands. More
Service Recently had my 2014 Ford Escape in for service. Northstar is always a pleasure to deal with. They call when its done. Go over everything with you. Ke Recently had my 2014 Ford Escape in for service. Northstar is always a pleasure to deal with. They call when its done. Go over everything with you. Keep up the great work Northstar Service. More
Warranty work Replaced leaking oil pan on warrenty. Good service and follow up. Pleasant staff. Pleased with work and promptness of getting the work scheduled and c Replaced leaking oil pan on warrenty. Good service and follow up. Pleasant staff. Pleased with work and promptness of getting the work scheduled and completed. More
Standard service and previous work repair Quality and friendliness was good. Disappointed that I was charged labour to repair their own mistake from a previous work order. Not a top notch cust Quality and friendliness was good. Disappointed that I was charged labour to repair their own mistake from a previous work order. Not a top notch customer service choice. More
Great Customer Service Easy checkin, accurate review of the work to performed and Northstar always has great promos on services! Fiona is knowledgeable, professional and tho Easy checkin, accurate review of the work to performed and Northstar always has great promos on services! Fiona is knowledgeable, professional and thorough! A great service department is main factor when I purchase a new vehicle and Northstar delivers. More
quick and good service took my Ford Escape in for an oil change on a Friday morning. THe service was done within one hour and a half. Service was very good. took my Ford Escape in for an oil change on a Friday morning. THe service was done within one hour and a half. Service was very good. More
Great service and great work The people here did a great job getting my repair work priced out, setting up a rental in the interim, and getting my truck fixed. The people here did a great job getting my repair work priced out, setting up a rental in the interim, and getting my truck fixed. More
No Response I dropped my car at morning time, and got the promise I can get it back at afternoon. At afternoon, there was no call or email. I tried to call the I dropped my car at morning time, and got the promise I can get it back at afternoon. At afternoon, there was no call or email. I tried to call the service department around 4:30pm, there was no answer and I left a voice mail with my detailed info. However, No one called me back until the next morning. I tried to announce the problem, all their staff give me the same answer“ I do not know what happened." I feel bad about the service experience. More
Service My service agent listens to what I need and ensures that everything is done correctly and on time. She is also very communicative so I am always aware My service agent listens to what I need and ensures that everything is done correctly and on time. She is also very communicative so I am always aware of my vehicles status More
Super star service department As usual, your service department was top notch especially Fiona Rea. She is extremely friendly and helpful as to my needs. This girl is a definite as As usual, your service department was top notch especially Fiona Rea. She is extremely friendly and helpful as to my needs. This girl is a definite asset to your company,she's friendly,knowledgeable, and a definite pleasure to deal with. Keep representing your company well Fiona.See you next service,Brian. More