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Northland Nissan
Prince George, BC
679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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679 Reviews of Northland Nissan
February 22, 2018
Lack in training and customer service Nissan should know exactly why I am giving this review such a low rating. Zach - he was great as a salesman before I bought my used Toyota RAV4, but Nissan should know exactly why I am giving this review such a low rating. Zach - he was great as a salesman before I bought my used Toyota RAV4, but to be completely honest the car sold itself. After we took my used Toyota RAV4 home, Zach was extremely hard to reach, never returned phone calls, and never stood up to his word regarding promises he made. Peter - we dealt with Peter as he was the used sales manager. He left a bad taste in our mouth after trying to negotiate a deal to purchase. “I can, but I won’t” say anything nice about him. I should have stuck to my gut feeling and go to a different dealership after this encounter but I really loved the car. Kyle - financial person. He is really the only good experience we had at Nissan. You keep doing what you’re doing because you’re great. He was thorough when explaining warranties and was just easy to work with. Jennifer - parts associate. She seemed like she didn’t have time for me when I came in multiple times to check on the arrival of my car mats (which took weeks and weeks). Customer service was poor and she was quite off putting. I would have liked a phone call or two explaining why there was such a delay instead of me taking my time to drive down and ask myself. Service employees - I’d rather my car left dirty like when it goes in rather than it being half assed and being wet and still dirty. Chris - service/parts(?) manager. After being put through the run around with multiple employees, Chris tried to make it up to us. He was just an average manager trying to do his job. Overall: Bad experience as a whole and they were given multiple chances to show us wrong. I would not recommend them to anyone. There are better dealerships in PG to go to when looking to buy a car and those places actually have both great customer service and great products to offer. More
by mel
Employees Worked With
Chris Prive, Kyle Wilson, Jennifer Choquette, Paul Arnoeld, Zach Pozdnikoff
February 15, 2018
Best of bad situation Our salesman James cannon and the finance manager Kyle Wilson went above and beyond to help my wife buy her first vehichle. It wasn't the vehicle she Our salesman James cannon and the finance manager Kyle Wilson went above and beyond to help my wife buy her first vehichle. It wasn't the vehicle she wanted but they added a couple things to make her happy and on her way to get the vehicle she wants. They had the papers drawn up and winter tires on the car all so she didn't have to waste time after work. Highly reccomwnd More
by Td
Employees Worked With
James cannon , Kyle Wilson
February 15, 2018
Great experience! Lucas was the sales rep we dealt with, he was very friendly, personable and was able to answer our questions and get us everything we wanted. Dom was Lucas was the sales rep we dealt with, he was very friendly, personable and was able to answer our questions and get us everything we wanted. Dom was also really good, didn’t deal with him much, but he seemed to be very knowledgeable in regards to the truck. Holly made the finance portion a breeze, very personable and explained everything in great detail. We didn’t deal with James or Zach, but they went out of their way to make sure our 2 kids were being occupied by turning on a movie on Netflix and serving them popcorn. I would definitely recommend this dealer ship when buying a vehicle. More
by Kevin Harvey
Employees Worked With
Holly Keech, Domenico Sia, Lucas Cyr, Zach Pozdnikoff, James Robertson
February 02, 2018
So helpful! In my search for an SUV, I had the pleasure of learning from James Robertson. while I was unable to find just the car I was looking for in my price r In my search for an SUV, I had the pleasure of learning from James Robertson. while I was unable to find just the car I was looking for in my price range, I learned a lot about the Nissan Rogue from James, and later, purchased one elsewhere, tho I wish I could have purchased it from him. In my time at Northland Nissan, I was impressed with the knowledge, friendliness, and desire to help that was shown. I will for sure be taking my Rogue there for service in the future, and would highly recommend this dealership. More
by Cheryl
Employees Worked With
James Robertson
January 31, 2018
Made it an awesome experience The staff was extremely knowledgeable and were very helpful and answered every question I had. From another very happy Nissan owner. P.S they even thr The staff was extremely knowledgeable and were very helpful and answered every question I had. From another very happy Nissan owner. P.S they even through in a liner for the trunk for free More
by Burro604
Employees Worked With
Lisa Friesen, Lucas Cyr
January 26, 2018
James Robertson was genuinely concerned about my satisfaction in the vehicle we purchased. We are very satisfied and will recommend him to others. Thank you was genuinely concerned about my satisfaction in the vehicle we purchased. We are very satisfied and will recommend him to others. Thank you More
by Smcboyle
Employees Worked With
Lisa Friesen, Kyle Wilson, James Robertson
January 25, 2018
Was a great experience and will be back to buy a titan in th They are very helpful gave me lots of options and detail and i would recomen northland nissan to everyone infact i have gotten 3 friends to buy nissan They are very helpful gave me lots of options and detail and i would recomen northland nissan to everyone infact i have gotten 3 friends to buy nissan :) More
by Tony
Employees Worked With
Holly Keech, Domenico Sia, Lucas Cyr
January 24, 2018
No Nonsense and Super Convenient I contacted Northland by email and Lucas responded. He kept communication open and timely, and picked me up at the airport to complete my purchase an I contacted Northland by email and Lucas responded. He kept communication open and timely, and picked me up at the airport to complete my purchase and pick up my vehicle. Everything was ready to go, the car was fueled up and clean! I was in and out in about 30 minutes with my insurance! Awesome! More
by robLQ
Employees Worked With
Kyle Wilson, Lucas Cyr
January 21, 2018
New Car, new life I would like to thanks james robertson, ty trainberg and holly keech for the overwhelming help to make my dream come true in owning latest model of ro I would like to thanks james robertson, ty trainberg and holly keech for the overwhelming help to make my dream come true in owning latest model of rogue nissan. Thumbs up to you guys... More
by Lewis25
Employees Worked With
Holly Keech, Tyson Tralnberg, James Robertson
January 11, 2018
Thanks to Jamie, Peter and Paul for the quick manner in which you took care in us into our new Qashqai, it should last us a long time. Thanks Jamie for the b to Jamie, Peter and Paul for the quick manner in which you took care in us into our new Qashqai, it should last us a long time. Thanks Jamie for the b'day gift I will use it every time I use the car. Thanks Holly for the quick work on the paperwork. A great group of people to deal with. Thanks again Marian & Bill More
by M & B
Employees Worked With
Peter Sia, Jamie Bellamy, Holly Keech, Paul Arnoeld
