Northland Hyundai

Personable and beyond helpful We recently had to trade in our Hyundai Accent due to our expanding family. We delt with Jeff and he went above and beyond to help us find something t We recently had to trade in our Hyundai Accent due to our expanding family. We delt with Jeff and he went above and beyond to help us find something that met my needs. Even though he delt mainly with my spouse he helped get us exactly what i needed in a vehicle. He wasnt pushy or frusterating to deal with at all (which we have experienced previously with other salesmen). When we were unable to find something that met our financial budget and needs he helped us find a perfect fit with a Nissan Rouge. He went above and beyond for us and would recommend him to absolutely anyone in the market for their perfect vehicle. More

Service took too long I had a great experience purchasing my vehicle, but servicing is terrible. I got the "Northern Package" for my vehicle and they forgot to install I had a great experience purchasing my vehicle, but servicing is terrible. I got the "Northern Package" for my vehicle and they forgot to install the block heater, so I had to go back and get that done. My partner also bought a car from them with the same "Northern Package" and they forgot to install his mudflaps, so we had to go back again for that one. We had to get one of the cars FOB reprogrammed, we made an appointment at 8:00am, because we had an 8 hour drive to do that day. They said it would take an hour, and it took 2 and a half hours. No apologies about the time delay or anything. I was very frustrated. More

Amazing customer service Outstanding customer service. We were able to take our 2015 Santa Fe home for the day prior to purchasing to see if we would like it. Awesome to deal Outstanding customer service. We were able to take our 2015 Santa Fe home for the day prior to purchasing to see if we would like it. Awesome to deal with. More

Excellent Service, Knowledgeable staff Excellent service. We were met outside by our salesman- Ryan- carrying two umbrellas for us because it was raining. He was very accommodating, helpf Excellent service. We were met outside by our salesman- Ryan- carrying two umbrellas for us because it was raining. He was very accommodating, helpful and concerned about our comfort as we waited to complete our deal. The finance manager- Philippe was very knowledgeable and professional. The sales manager- Gurp- was willing to "make a deal". We also received a VIP Oil Change Membership with our purchase. More

Great customer service, and team! Robbie is awesome, professional, and accommodating! Robbie and his team were great! I recommend Robbie, and the entire Hyundai staff at Northland Hyun Robbie is awesome, professional, and accommodating! Robbie and his team were great! I recommend Robbie, and the entire Hyundai staff at Northland Hyundai for your next vehicle! Snachailya Robbie! :) More

Awesome customer service! This is the first time purchasing a brand new vehicle. Michael listened to what I needed and wanted and I walked out with a great new vehicle. Phili This is the first time purchasing a brand new vehicle. Michael listened to what I needed and wanted and I walked out with a great new vehicle. Philippe was very helpful and very efficient. Thank you!! More

Great team, great product Salesperson (Eduardo) was well-formed, courteous & very helpful. Marlaine in finance was friendly, thorough and accommodating. Management was able to Salesperson (Eduardo) was well-formed, courteous & very helpful. Marlaine in finance was friendly, thorough and accommodating. Management was able to respond to my concerns in a timely manner. The service team had the vehicle detailed, prepped and a deflector installed in less than an hour. Great job. More

Good Bang for your Buck! I test drove a few vehicles before I bought my Tuscon from Northland Hyundai. Even though I did have another favorite from Nissan I chose Hyundai agai I test drove a few vehicles before I bought my Tuscon from Northland Hyundai. Even though I did have another favorite from Nissan I chose Hyundai again because it came out on top for pricing for me. I am a repeat customer so my deal was even better. Caring Staff goes along way. I love my new 2016 Tuscon Ultimate. I just drove to Prince Rupert and back and it was really an amazing, luxury ride. More

2009 Hyundai Santa Fe I just had a horrible service experience at Northland Hyundai. My battery light started turning on in my car, so I took it in immediately to get check I just had a horrible service experience at Northland Hyundai. My battery light started turning on in my car, so I took it in immediately to get checked and they basically told me that a faulty valve cover gasket that they had replaced under warranty less than two years ago, had leaked oil all over my alternator and destroyed it. The guy admitted to my husband that they had faulty valve gasket caps that they had used when they did the work less than two years ago, but they only warranty their work for one year, so because they used a poor quality part that took a little over a year to destroy my alternator none of it would be covered. So I was billed $994 because they did awful work using a faulty part the first time and wreaked another part of my car. This is the third valve cover gasket I have had to have replaced on my 6 year old Santa Fe that only has 86,000 km on it, which shows me their engine parts are poor quality and not at all reliable. Every time I go in there they try to sell me a new vehicle but with the issues I have had with my current Hyundai product and poor servicing, I will not be buying a new Hyundai and would never recommend this dealership to family or friends. I will be so glad once I get rid of the current lemon I have and don't have to deal with this dealership ever again. More

Thank you Robbie ! Amazing costumer service!!! I was very unsure about purchasing my first new vehicle, and Robbie Antoine was such a great help! I would recommend him a Amazing costumer service!!! I was very unsure about purchasing my first new vehicle, and Robbie Antoine was such a great help! I would recommend him any day! He did everything he could to find the car that best suited my needs. Extremely happy with my purchase, THANK YOU ROBBIE :) More