
Northland Hyundai
Prince George, BC
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361 Reviews of Northland Hyundai
I bought Hyundai Elantra hybrid on April 20th,2021. I had to wait over an hour to get paper work done. They did not clean my car as they should. I was told that detailer will be back next week then I got cal to wait over an hour to get paper work done. They did not clean my car as they should. I was told that detailer will be back next week then I got call from salesman on Monday april26 and he said detailer is back and what time will work for me. I told him I can come after April 27,2021. He told me he will call me back with time and date that will work for me. He did not call me back so I called him on April 28 and he said he can get my car clean may 5th,2021. So it is taking them 3 weeks to get my car clean. Just to mention my brand new car has stains on back seats and passenger seats. It doesn’t look like brand new car. So I did survey on their website and sales manager mike called and told me that I can stop by get stains removed from the seats but I have to go back there on May 5, 2021 to get my car clean. The only question I have is that, is this kind of customer service you provide? After getting money you want to tell customer to f**off. They really don’t care about customer service. I wish I knew before hand about them. I will never recommend someone to go buy vehicle from them. More
Do not buy used from them. Had an awful experience with the sales manager at the time. Although the sales lady was friendly and as helpful as a new employee could be. I do not recommend this dealership. the sales manager at the time. Although the sales lady was friendly and as helpful as a new employee could be. I do not recommend this dealership. More
Amazing customer service and made me feel like family! Brianne and Lance are amazing people in that dealership and are so honest and so easy to work with and communicate with, would not recommend anyother Brianne and Lance are amazing people in that dealership and are so honest and so easy to work with and communicate with, would not recommend anyother dealership except these guys and they can get anything you want! 10/10 service from the whole dealership, its really great to hear everyone takes so much pride in what they do in this dealership keep it up guys! More
Great experience!! I went in today to purchase all season tires, I dealt with Terry who spent the time making the experience personable. I then booked my appointment wit I went in today to purchase all season tires, I dealt with Terry who spent the time making the experience personable. I then booked my appointment with Anastasia who was the greatest. She was courteous and met me with a smile. Definitely 10/10!. More
Are u from outer space??? I bought a new vehicle fromthese thieves they woo you until you sign on the dotted line then BEWARE!!! I was promised a hotel room because I had a 4 I bought a new vehicle fromthese thieves they woo you until you sign on the dotted line then BEWARE!!! I was promised a hotel room because I had a 4 hr drive one way to get to PG tthey refused to pay for it. My friend who had Chris as her salesperson referred me so my salesman Don promised her a 200.00 referral fee. They are refusing to pay her . xxx!!! A bunch of crooks!!!! They won’t respond to my emails. Pro ised a 200.00 cheque to be written this week, now Wednesday and absolutely no communications. This outfit is bad news stay away!!!!!!!!!! More
What a pathetic excuse of a business. I went to purchase a vehicle today and when trying to leave to think on my future purchase Michael Amdini told me his sales manager would fire him if I went to purchase a vehicle today and when trying to leave to think on my future purchase Michael Amdini told me his sales manager would fire him if he did not make this sale. For that reason alone I did not buy the SUV I was looking at. If that is how Northland Hyundai does business I REFUSE to give any business to them and or refer anyone to them. More
Excellent Service! Exceptional service from Petr!! He listened to the features I wanted and was great in meeting my needs. Will refer this dealership to others. I a Exceptional service from Petr!! He listened to the features I wanted and was great in meeting my needs. Will refer this dealership to others. I am definitely satisfied 😊 More
Outstanding service, honesty, integrity & price! A year ago I visited the dealership just browsing the available vehicles and options. The salesman that sold me my Elantra was no longer with them and A year ago I visited the dealership just browsing the available vehicles and options. The salesman that sold me my Elantra was no longer with them and it allowed me to meet Chris Perry. I decided at that time that trading in for the SUV I wanted wasn't the right time. So this year when my daughter and I decided to drive through the lot to see the SUVs available, Chris was walking out in the lot and he actually remembered me and the exact model I was looking for. It's turns out, my trade in could be maxed and it was the excellent opportunity for me to buy the Sante Fe I wanted with options that the other makes couldn't even compare with for the price I was paying. The warranty is a full five years too... In comparison the other vehicles in its class the Sante Fe gives you maximum comfort and convenience (AWD, back up camera, heated seats, steering, moon roof, navigation, infinity sound system... And so much more), with a lower price point! Sometimes things can have a hiccup or go a little sideways and that happened with me. But, this is where all the staff at this dealership completely acted with professionalism and made it all right. What you do and the decisions you make about the wrong will differentiate you from your competition. And Really, I believe they went above and beyond with making a difficult situation turn into such a positive experience. My friends and family were in awe with how they made it right. They were sincere in their apology and they treat me like an old friend when I go in, it's never awkward rather it's quite the opposite. Not only do I recommend Chris Perry as one of the best sales people I've ever dealt with, I recommend this dealership as your go to dealership for your new or used car needs. They are always just so happy you're there. When my kids were looking at vehicles they were treated with respect as well, they were respected as potential buyers and lifetime customers. They felt like they were taken seriously. Chris is an outstanding salesman. I still text him for random things and he still treats me like a priority. He is genuine, happy, honest, and his integrity is certainly in tact. Northland Hyundai is a fantasticly run dealership, that really feels like a team. You will be respected, they will be honest and they will treat you well when things are going well and if/when there may be a hiccup. They will greet you in the lot when you're looking. But they aren't there for the hard sell. They really do want to serve you and help you find what suits your needs the best. If you're just looking they understand and they will probably remember you when you are ready! More
Sales review Sales staff worked very hard to meet our needs. We test drove several models until we found what we were looking for. There are still a few issues to Sales staff worked very hard to meet our needs. We test drove several models until we found what we were looking for. There are still a few issues to resolve and they have set up an appointment for tomorrow to fix them. More