Northland Hyundai

Top notch customer service I am someone who does not look forward to vehicle shopping. We have a young family and little extra time in a week. I made one phone call to Deanna, I am someone who does not look forward to vehicle shopping. We have a young family and little extra time in a week. I made one phone call to Deanna, told her what I wanted, what my budget was and she was off and running. We did the initial deal over txt and phone and come Saturday we were able to walk in, trade our current vehicle (for a very fair value) and all we had to do was sign papers. We ran into a bit of an odd situation that was very unexpected but it was handled quickly and with professionalism. I love my new car and had a much less seamless experience than I expected! More

"Family" Friendly, We felt like we were family, the staff treated us with respect and friendliness, made buying the car an experience we enjoyed, they dealt with our con We felt like we were family, the staff treated us with respect and friendliness, made buying the car an experience we enjoyed, they dealt with our concerns promptly and efficiently thank you Dennis "grandpa and Lynne" More

Helpful and couteous I was treated more as a friend than a buyer, the details of what I was looking for in the price range was met with more than I expected and the person I was treated more as a friend than a buyer, the details of what I was looking for in the price range was met with more than I expected and the personal attention was as if we were family. More

WOW - Amazing deal, very helpful staff. I am always leery when going to a car dealership, and feel that most dealers want to make a quick buck and get you out the door. I had a completely d I am always leery when going to a car dealership, and feel that most dealers want to make a quick buck and get you out the door. I had a completely different experience here, Deanna made me feel comfortable and helped me through the 'experience' from beginning to end, thanks D! Chris is also a great to work with and was eager to work out a fair deal including helping me with some research on other vehicles, this guy rocks! I also had the pleasure of meeting Mario whom you can tell runs this dealership integrity, really positive great guy. Kevin and Andrew in parts found me some awesome new tires for my ride, and DJ also gave me a ride home and went over some of the other details of the RAM. Everyone was great! I don't write many reviews, usually only when I get a bad experience somewhere, but I wanted to share the positive experience I had here. In the end I'm sitting with a smoking deal on a great used Ram and going back tomorrow for free hot dogs to thank the staff again. More

More than expected We were impressed with the attention Michael paid to our needs during the process of looking for a new vehicle that would meet the changing needs of o We were impressed with the attention Michael paid to our needs during the process of looking for a new vehicle that would meet the changing needs of our life. The respect we were given and the trade-in we received were primary in our decision to deal on the purchase of our new Santa Fe Sport. The transfer of our personal effects from our traded in vehicle to our new Santa Fe at our home was relaxing and Michael was very helpful. It is never easy buying a new vehicle, but, the friendliness and respect of Michael, Chris, Marlaine and Phillipe made it enjoyable. More

Service above and Beyond We recently traded in out Hyundai Tucson for the Hyundai Elantra. The service we received from Northland Hyundai was top notch. The gave us a great We recently traded in out Hyundai Tucson for the Hyundai Elantra. The service we received from Northland Hyundai was top notch. The gave us a great deal and we very helpful inanswering all of our questions. I would highly recommend this dealership to all my friends and family. More

Most Excellent Service I would so recommend the sales team and all that have worked with us at Northland Hyundai...the service we received was very warm and the dealership v I would so recommend the sales team and all that have worked with us at Northland Hyundai...the service we received was very warm and the dealership very inviting. They went above and beyond what we expected .... thank you very much for doing such a wonderful job! Keep up the good work! :) More

Great Service I want to thank Gurp and Brandon for all they have done for me. They make dealing with any problem extremely easy. Both of them have been very kind an I want to thank Gurp and Brandon for all they have done for me. They make dealing with any problem extremely easy. Both of them have been very kind and patient when dealing with my car troubles . Everyone at this dealership are very friendly. I want to thank you guys for all you do. I will continue to tell people where they should go for excellent service. More

Beware of hidden charges Be aware of their 'last minute' charges, for fixing seat tears; tire/rim replacement and vehicle VIN protection program. This is above and beyond the Be aware of their 'last minute' charges, for fixing seat tears; tire/rim replacement and vehicle VIN protection program. This is above and beyond the normal protection services - undercoating; corrosion plan, etc. They only provide the cost of these packages as they give you the final paperwork to sign. Although they have explained each of the packages, they imply that it is part of the purchase price. It is not. I asked specifically if these programs were optional and was told that 'everyone gets it'. Just because other people get it doesn't mean it is mandatory. The dealership gets 4 stars because of what they did afterwards. When I received my follow-up phone call, I expressed my disappointment with the sales process, and requested that I be refunded for those plans that I did not want. They did provide me with a rebate. More

exceeded our expectations! Returned to the sale and made a deal. Eduardo (sales) and Gurp (finances) took great care of us. Wow, VERY satisfied customers! We left with a v Returned to the sale and made a deal. Eduardo (sales) and Gurp (finances) took great care of us. Wow, VERY satisfied customers! We left with a vehicle that was beyond our expections. If you are wanting a new or gently used vehicle check out Hyundai at the MEGA SALE this week! Ask for Eduado, he will find something that works for you. Thanks again guys! More