Northland Hyundai

DON’T THROW AWAY YOUR MONEY! !!!! My wife took her 2013 Santa Fe in because the check engine light was flashing. It has only 137000 kms on it and had a new engine put in it ( !!!! My wife took her 2013 Santa Fe in because the check engine light was flashing. It has only 137000 kms on it and had a new engine put in it (at 75000 kms) just before we bought it due to a factory recall. We were told that the codes coming up weren’t exactly telling them the problem so they changed the oil and the knock sensor (at our expense) hoping that would fix the problem. (The oil was just changed a month ago and the knock sensor in 2021.) Then we were told that the codes were still coming up and they had to get ahold of the engineering department In Ontario. After over a week of what the service advisor told us were apparently “wrong responses” from them, the service advisor told me that they were told to check a connection to the computer. After checking it he said that it was severely corroded and needed to be changed which would cost over $5000 and would take 8-10 weeks because parts needed to be ordered from Korea. He also told me that this may not fix the problem, and that it was all at our expense!!!!!! His exact analogy was: it’s was like going to a doctor with a tummy ache and if a prescription didn’t work then the doctor would send you to a specialist. We bought our HYUNDAI to a HYUNDAI SERVICE DEPARTMENT !!!!!! They’re supposed to be the specialists aren’t they?!?!? By this time we had lost any trust we had in this place. My wife picked it up on Saturday and used it - no engine light came on, nor did it act up. I took Saturday off work, rented a car hauler and drove up from Edmonton to trailer it home to Edmonton from Prince George so we could get a second opinion. We drove it all day on Sunday with no issues!!!!! We took it to our usual mechanic in Edmonton today to scan it and see what they could find, his phone call to me after going over it and test driving it for over a half hour we’re as follows: -no codes on scan nor is the engine light on. -no issues driving it. -no visible corrosion to wiring harness or ECM. -runs like a top like it always has and the issue was most likely a stuck fuel pressure regulator due to a small particle of possibly dirt or ice in the line. Good mechanics are problem solvers. Clearly the people working at this location either aren’t, or just don’t care. Don’t waste your money at a place that will just guess and cross their fingers at the customers expense. More

Pleasant and Polite staff and good service. Was great I bought the vehicle and great when bought in for service keep up the good work Was great I bought the vehicle and great when bought in for service keep up the good work More

Work paid for does not seem to have been done. Have just had to change plugs again. Have just had to change plugs again. More

Extremely knowledgeable staff, answered any questions, reviewed all aspects of our purchase and followed up. Would definitely deal with them again. reviewed all aspects of our purchase and followed up. Would definitely deal with them again. More

Very good buyer experience. I was able to decide, buy and receive my vehicle within the same day! I was able to decide, buy and receive my vehicle within the same day! More

I have to admit the whole experience of buying my Santa Cruz was great and Braiden was fabulous! He was attentive, not pushy, and just a likable easy to talk to guy. Thank you so much for my little Truck Cruz was great and Braiden was fabulous! He was attentive, not pushy, and just a likable easy to talk to guy. Thank you so much for my little Trucklette. More

What a great place to get work done. The AC calved after 18 months and the dealership where we bought from wouldn't even give us the time of day. Don got us in in short order and Mike go The AC calved after 18 months and the dealership where we bought from wouldn't even give us the time of day. Don got us in in short order and Mike got the work done in a couple of hours. Thanks Northland, you are our dealership now! More

We would like to thank Northland Hyundai for taking care of us completely!!!! We purchased our 2015 Tucson almost 8 years ago. Long story short, our engine started having issues and our local mechanic coded of us completely!!!! We purchased our 2015 Tucson almost 8 years ago. Long story short, our engine started having issues and our local mechanic coded an engine replacement. I was totally devastated as this is our main vehicle. With the help of our local mechanic, Don and I proceeded to make arrangements. Our engine replacement was completed within approximately 3 weeks at absolutely no cost to us. We are so thankful and amazed at how well everything fell into place. I'd also like to personally thank Don and Dave who kept in touch with us, had our vehicle towed to the dealership 3 hours away at no cost to us, arranged a rental at no cost while they ordered our new engine from Korea. We did provide the dealership with proper repair & maintenance invoices and we were under kms for our warranty. This repair could not have gone more smoothly. We are absolutely appreciative of the customer service and care we received from Northland Hyundai. We will be purchasing from this dealership again!! More

This Dealership is great beautifulshow room nice and clean . Service very prompt help afriend by a 2023 Kona they love ,good job clean . Service very prompt help afriend by a 2023 Kona they love ,good job More

I just purchased a Nissan Rogue a few weeks ago and the customer service we received was top notch! We dealt with Chris Bone in Sales and Chis Perry in Finance. They were both very down to earth, helpf customer service we received was top notch! We dealt with Chris Bone in Sales and Chis Perry in Finance. They were both very down to earth, helpful and not pushy whatsoever! Both awesome to deal with. Hyundai Prince George is an awesome Dealership to purchase a vehicle from and I highly recommend them. We live four hours away and left there reassured that we are always welcomed to stop by! We were both very impressed and will continue to deal there in future and recommend them for sure! More