Northland Hyundai
Prince George, BC
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I was unhappy with the warranty portion of my visit. I had to get my bill, changed to reflect the fact that the oil was covered under the warranty of the oil pan. If I didn’t ask for that, I would’ve be I had to get my bill, changed to reflect the fact that the oil was covered under the warranty of the oil pan. If I didn’t ask for that, I would’ve been charged for it and the dealer would’ve billed warranty for it. My door seal was not covered as it was claimed to be my fault for getting in and out of the car, and I say it’s a substandard part that cannot handle basic wear and tear as every other vehicle I’ve ever owned, which would be 14 in total have never failed in that regard. I know for a tier 3 service I paid $100 more than I would’ve at a private shop. More
I am happy to be a part of the Hyundai team. The GM and all other managers are very kind and caring, which reflects on the rest of the staff. I never worry about spending wasted time or money The GM and all other managers are very kind and caring, which reflects on the rest of the staff. I never worry about spending wasted time or money at this dealership. I am a huge fan of Mike and Hannah in service. Unfortunately they are not an option in the next drop down menu to rate. Thank you all for such great service. More
Josh was Very accommodating, approachable and knows what he’s doing. The team who always put their customer into high priority! highly recommended!!! he’s doing. The team who always put their customer into high priority! highly recommended!!! More
Definitely the best experience I've had at a dealership so far! Thank you to Brian and Chris for getting me into a vehicle that I can afford and feel comfortable in:) so far! Thank you to Brian and Chris for getting me into a vehicle that I can afford and feel comfortable in:) More








