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Northland Chrysler Jeep Dodge
Prince George, BC
1,446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 29, 2016
Excellent dealer Excellent place to deal with, very friendly and great service I have purchased over ten vehicles from this dealership and they look after me from sale Excellent place to deal with, very friendly and great service I have purchased over ten vehicles from this dealership and they look after me from sales, service and to parts. More
by Lyle
Employees Worked With
Steve Nickolls, Will Gilbert, Collean Dawley
Helpful February 29, 2016
Excellent Service For the years that I have been dealing with Dodge they have given me great service. My Advisor, Mike Vandenbrink, is definitely the best service advis For the years that I have been dealing with Dodge they have given me great service. My Advisor, Mike Vandenbrink, is definitely the best service advisor I've ever had with excellent customer service. I would highly recommend dealing with them. Big Thumbs Up Northland!! More
by Jeep Jess
Employees Worked With
Mike Vandenbrink
February 28, 2016
Mopar Express Lane for Oil Change I received great fast, friendly and informative service from Madison and am recommending her to friends of mine. She clearly indicated that the adver I received great fast, friendly and informative service from Madison and am recommending her to friends of mine. She clearly indicated that the advertised special did not include the same amount of oil that my vehicle needed (this was also indicated in the small print of the ad). She was also upfront that the car wash option would not apply to my vehicle because of the kayak rack I have on my vehicle. More
by Steve of the North
Employees Worked With
Madison Dokuchie
February 28, 2016
Good place to shop My experience dealing with Northland was great, from sales to finance and service. Tyler worked hard to get me into the truck I wanted and Collean was My experience dealing with Northland was great, from sales to finance and service. Tyler worked hard to get me into the truck I wanted and Collean was great at walking me through the paperwork and answering any questions I had. More
by Ram2016
Employees Worked With
Mike Vandenbrink, Collean Dawley, Tyler Miller
February 27, 2016
Perfection Thank you for going above and beyond for me. Your service was exceptional, streamlined, prompt and professional >>---> I will look forward to my next Thank you for going above and beyond for me. Your service was exceptional, streamlined, prompt and professional >>---> I will look forward to my next service at Northland Dodge. More
by Walter.B
Employees Worked With
Robin Gilchrist
February 27, 2016
Service My experience bringing my truck in for a service at Northland Dodge was very friendly and informative. I will com back again for my next service. My experience bringing my truck in for a service at Northland Dodge was very friendly and informative. I will com back again for my next service. More
by James H
Employees Worked With
Mike Vandenbrink
February 27, 2016
Smooth and Simple Wanted to trade in my vehicle for a bigger one. Knew which one I was looking for, Tyler helped to get me into something even better then I wanted with Wanted to trade in my vehicle for a bigger one. Knew which one I was looking for, Tyler helped to get me into something even better then I wanted without breaking my bank. The transaction was impeccable and I would for sure recommend Tyler to anyone looking to purchase a new vehicle. More
by Alicia
Employees Worked With
Ryan Nixon, Tyler Miller
February 27, 2016
went above and beyond anything I've experienced I went to the dealership to start actually looking at vehicles after browsing online for a couple of years. I had ZERO intention of buying and when Ty I went to the dealership to start actually looking at vehicles after browsing online for a couple of years. I had ZERO intention of buying and when Tyler came up to me I immediately warned him that I wasn't going to buy anything that day and he was probably 'wasting his time'. He said it was fine that he would be more than happy to help. I took a truck for a test drive and he gave me some numbers. I warned him I didn't want a pushy person and he didn't push me. After bantering over numbers and seeing something I could handle I still couldn't sign the paperwork. Tyler didn't push me when I said I couldn't do it. When I left he contacted me once to see if I was happy. He made every effort to sell me the beautiful truck I now own and he did it without pushing me. He answered all questions I had whenever I asked. I would reccomend him to anyone. He was patient and kind. Jason was the my finance person. He was patient and went over everything with me several times until I understood. He did an excellent job. When I came back for my pro pack he even asked if I needed a loaner vehicle. When I came back to the dealership two weeks later to get my pro pack, seat covers, and remote start Tyler tracked me down and got me a loaner vehicle for the day so I wasn't stuck at the dealership all day. Michelle was a wonderful customer service rep. When I came back for my pro pack she checked on me regularly. Towards the end of the service day I was made aware that my seat covers couldn't be installed due to the limited time frame. I was devastated. I was upset that I would have to return and spend another four hours at the dealership. Tyler went above and beyond my expectations and found a wonderful young lady from finance, Lisa, who offered to install the seat covers herself. Michelle and Lisa both crawled into my truck and proceeded to install my covers just so I would be completely satisfied when I left the dealership. I was shocked and almost in tears from the wonderful experience. I expected Tyler to just wipe his hands of me once he made the sale, after all, his job was done, but he didn't. That is true customer service. And to have my customer service person, Michelle, seem to genuinely care about how I felt was an uplifting experience, Tyler, Michelle, and Lisa could have easily told me to come back another day but they didn't. They went above and beyond. I would buy there again and recommend the sales and service department to anyone More
by Heather
Employees Worked With
Lisa Steinhauer, Jason Ruffell, Tyler Miller, Michelle Fortin
February 27, 2016
Small dealership service with large dealership price It has been one year since i purchased a 2015 ram 2500 with a 6.4L hemi six months after my wife bought a 2015 jeep cherokee trail hawk. Before purcha It has been one year since i purchased a 2015 ram 2500 with a 6.4L hemi six months after my wife bought a 2015 jeep cherokee trail hawk. Before purchasing both vehicles through northland dodge I went to several other dealerships to compare prices and was amazed not just that northland dodge was able to beat the other dealerships in the area but by how much. I waited one year in hopes of being able to review the service department as well but luckily enough and in true mopar fashion neither vehicle has needed anything outside of regular maintenance. Thanks for reading - a lifetime northland dodge customer More
by MoparsOrNoCars
Employees Worked With
Collean Dawley, Scotty DeBianchi
February 26, 2016
Perfect Customer Service and Client Care A huge Thank You! to service advisor Mike Vandenbrink and his team at Northland Dodge. I have to work afternoons and needed some work done to my Jeep A huge Thank You! to service advisor Mike Vandenbrink and his team at Northland Dodge. I have to work afternoons and needed some work done to my Jeep Grand Cherokee. Not only did Mike ensure that the necessary brake job was completed before 1:00pm, but he discovered that other work slated WASN'T NECESSARY and also had extra factory recalls completed, the car vacuumed, mats cleaned, and a HAND POLISHED car wash done!!! How's that for building client trust? Will I go back to see Mike and the customer care team at Northland Dodge? Absolutely! Thank you! Maria Mikic BA/AVCM/BCRMT Absolute Studios More
by absoluut5
Employees Worked With
Mike Vandenbrink
