Northland Chrysler Jeep Dodge

Service was fast and got us out of a pinch while traveling. Dealership charged double due to 200.00 inspection report for a known problem and an unnecessary break fluid flush at $200.00 also. Cannot traveling. Dealership charged double due to 200.00 inspection report for a known problem and an unnecessary break fluid flush at $200.00 also. Cannot recommend them honesty or integrity! More

This dealership was the best that I've ever dealt with. They were wonderful from the beginning to end. Dustin Abel worked with me all the way I told her recommend them to anybody. They were wonderful from the beginning to end. Dustin Abel worked with me all the way I told her recommend them to anybody. More

Oil change completed with inspection. Customer service was exceptional. Service rep was kind and professional. This department is always consistent and runs like clockwork. Customer service was exceptional. Service rep was kind and professional. This department is always consistent and runs like clockwork. More

Good service and friendly staff. Second time in the place. And they completed fast too. Second time in the place. And they completed fast too. More

Fast and friendly service staff. Was a very timely oil change, always our go to place Was a very timely oil change, always our go to place More

Had a safety recall on our truck for ABS and Stability Control, took 6 months for the software update to even be available for the 2022 model that we own. Spent the entire winter with no ABS or stability Control, took 6 months for the software update to even be available for the 2022 model that we own. Spent the entire winter with no ABS or stability control in Northern Canada, which was an incredible safety issue and was dangerous, considering we purchased the truck specifically for safe driving in harsh winter environment. Finally we were told we could bring it in, we drove 3 hours to do so, they spent 2 hours doing the software update and fixed nothing. Told us that coincidentally our truck must have just happened to break down in a way unrelated to the recall and caused the EXACT same issues that the recall was for, and that now we will have to pay to fix it, likely hundreds if not thousands of dollars. Our advisor was Clayton, he was incredibly unsympathetic and unhelpful about the issue. We will not be dealing with Northland Dodge ever again- will go to Smithers if we need a dealership. And will not be purchasing another Dodge or Ram ever again. More

Clayton was Amazing and very attentive. He made sure I understood everything they were going to do before they started including the price it would be with tax. I went for electrical diagno He made sure I understood everything they were going to do before they started including the price it would be with tax. I went for electrical diagnostic testing and they told me exactly what I needed. I felt very confident when I left that at my next appointment everything will be taken care of for a great price and great service. More

Great experience all around, we found a new car and got a decent trade in value. decent trade in value. More

The dealership has always taken care of me and the 4 vehicles I have bought through the years. vehicles I have bought through the years. More

Slight mixup booking appointment but once that was sorted excellent experience all around. Loved being able to pay via text and pick up vehicle when convenient for me! excellent experience all around. Loved being able to pay via text and pick up vehicle when convenient for me! More