Northland Chrysler Jeep Dodge

I have been dealing with Northland Dodge for years, always have excellent service. They do go above and beyond which is greatly appreciate it. Thank you again. always have excellent service. They do go above and beyond which is greatly appreciate it. Thank you again. More

Great prompt service fair value shuttle offered there and back. Ease of payment good. Very knowledgeable staff. When concern turned out not to be warranty I was contacted right away and gave approval to proc back. Ease of payment good. Very knowledgeable staff. When concern turned out not to be warranty I was contacted right away and gave approval to proceed retail with repairs. More

The service was fast and efficient and would recommend to all dodge jeep ram owners to continue getting serviced there all dodge jeep ram owners to continue getting serviced there More

Service and staff were excellent, couldn’t have been happier with the purchase of my new truck! happier with the purchase of my new truck! More

When I requested a service that wasn't required thet informed me it was not. Saving me some money. informed me it was not. Saving me some money. More

Darren, the marketing representative, was fantastic. He was patient, attentive, and the most professional and thoughtful person I've ever met. He considered everything so thoroughly for me. Knowing my E He was patient, attentive, and the most professional and thoughtful person I've ever met. He considered everything so thoroughly for me. Knowing my English wasn't great, he proactively used a translator to ensure we could communicate without any problems. More

Service was good but I felt like I was over charged an hour to change a sensor. hour to change a sensor. More

Very helpful and knowledgeable. Provide prompt answers to any questions I had. Would recommend dealer to others. Provide prompt answers to any questions I had. Would recommend dealer to others. More

My experience with service Department was good. The person helping did a good job explaining what the issues were and going over the cost of repairs. The person helping did a good job explaining what the issues were and going over the cost of repairs. More

I coordinated with the services manager several times to ensure that I would be able to get a 5 minute programming job done on my truck as soon as I arrived for my 11:00 appointment. When I arrived, with th ensure that I would be able to get a 5 minute programming job done on my truck as soon as I arrived for my 11:00 appointment. When I arrived, with the truck on a flat deck and unable to get off until the job was done, the services representative told me that my appointment was only a drop off time and it might have to sit on the flatbed truck and me pay a tow truck driver all day. I explained to him that it was a five minute job and that I specifically coordinated to have it done at 11 o’clock but he said he had no idea what the job was and he didn’t know how long it would take. Also the technician wasn’t available at the moment because he was busy. After I got quite upset with him he finally went and talked to the technician who said he could do the job right away and it only took 3 minutes. More