Northland Chrysler Jeep Dodge

Had an appointment for 9:15 one day ever heard anything so called at 3:30pm they said oh we’re busy and never got to it, I understand it gets busy they should have called. Rebooked for 2 days later drop tr so called at 3:30pm they said oh we’re busy and never got to it, I understand it gets busy they should have called. Rebooked for 2 days later drop truck off and was told we are busy don’t know if we will get it done. It was done but why have appointments and not call back customers. Also truck was only 6mos old and I said to the guy it’s a warranty item, he’s like well I’m not sure so if it isn’t that’s $172 to diagnose the issue, More

Always friendly reliable service. I feel like I'm in good hands here. No matter who is on shift. I feel like I'm in good hands here. No matter who is on shift. More

My appointment was for 8:45 I didn't get in till after 12:00 I'm from out of town and I think your appointment should be for the time the service starts I didn't appreciate waiting for 4 hours 12:00 I'm from out of town and I think your appointment should be for the time the service starts I didn't appreciate waiting for 4 hours More

The checked for tires unbalanced. Found mud to cause problem. Problem has been fixed. Thanks. Found mud to cause problem. Problem has been fixed. Thanks. More

Awesome to deal with. No pressure from the salespeople. This is the 4th vehicle we have bought from Northland. Thanks so much. No pressure from the salespeople. This is the 4th vehicle we have bought from Northland. Thanks so much. More

Done when promised, Always friendly service and great people. Updates on the vehicle status with texts and contact information. people. Updates on the vehicle status with texts and contact information. More

Service is always top notch. I always get in without waiting. I recommend northland dodge to my friends and family. I always get in without waiting. I recommend northland dodge to my friends and family. More

Bit confusing with the service entrance and no customer experience, no direction as to where the customer lobby or area is with wifi etc. could use some more direction to get my work done as my truck was g experience, no direction as to where the customer lobby or area is with wifi etc. could use some more direction to get my work done as my truck was getting serviced. Personalize the touches a bit better would help the experience. Just lacks that happy vibe. Service agent was a bit of a Debbie downer with no enthusiasm. More

Quick in and out oil change, people were great. Love this dealership! Will be buying from again Love this dealership! Will be buying from again More

Oil change was fast! In and out in no time at all. Appreciated the inspection report being emailed. In and out in no time at all. Appreciated the inspection report being emailed. More