Northland Chrysler Jeep Dodge

My experience with this dealership has been nothing but great! The staff is always so nice and they go out of their way to help me with whatever I need from them, whether it was sales or service departmen great! The staff is always so nice and they go out of their way to help me with whatever I need from them, whether it was sales or service department. I have purchased two vehicles from this dealership over 14 years and both of my experiences were amazing! Vince Manwaring is such a great salesman, he made purchasing my vehicle as stress free as possible and I know that I can call him anytime with any questions or concerns. Brent Marshall is a great addition to our community and the region, he really cares about his customers. Mike Nelson the finance manager at Northland Dodge is such a nice person he makes you feel very comfortable and explains the financial process so that it is easy to understand. Tina Mclean in the service department always greets you with a great smile and she is so kind. I know I can always call Tina with any questions or concerns. Way to go Northland Dodge Team! More

My experience with Kolby Crocker and Northland Dodge was pleasant and pressure free. I felt relaxed and pleased that I was given space and time to make my decisions. I was thankful that Kolby was not hove pleasant and pressure free. I felt relaxed and pleased that I was given space and time to make my decisions. I was thankful that Kolby was not hovering over me but rather gave me the information and demonstrations then let me investigate the vehicle and figure out if it was a good fit for me and my family. Kolby was also quick with the formal paperwork and details which led me to have an overall positive experience in purchasing my new Journey. I would recommend Kolby to both my friends and family. More

Really good service and knowledgeable about the product. Jordan went the extra mile to be helpful and to ensure the new van was perfect; I will definitely recommend Jordan and Northland to others. Jordan went the extra mile to be helpful and to ensure the new van was perfect; I will definitely recommend Jordan and Northland to others. More

I have bought two trucks from dodge now and dealt with Kolby Crocker each time. He was very professional and fought to get me a really good deal. I recommend him to everyone I know that is talking or thin Kolby Crocker each time. He was very professional and fought to get me a really good deal. I recommend him to everyone I know that is talking or thinking about getting a new truck. And when I go to buy a new truck 7 years from now He will be the first person I deal with. More

I am a very picky customer but Vince took it upon himself to go above and beyond to find exactly what I wanted within the price point I gave him. He continues to follow up and ensure my happiness. One of the to go above and beyond to find exactly what I wanted within the price point I gave him. He continues to follow up and ensure my happiness. One of the best experiences I have had. Thank you More

This was a great place to deal with when I bought my new dodge truck. Vince was awesome to deal with and everyone was extremely helpful! Highly recommended dodge truck. Vince was awesome to deal with and everyone was extremely helpful! Highly recommended More

Great helpful friendly sales associate, always available to answer all my questions. Easy to deal with and service was top notch. I would recommend Vince! to answer all my questions. Easy to deal with and service was top notch. I would recommend Vince! More

I had a great experience dealing with Colby Crocker and northland dodge. Colby LISTENED to what my price range and budget was, and after a few days of looking and showing me different vehicles, Colby found northland dodge. Colby LISTENED to what my price range and budget was, and after a few days of looking and showing me different vehicles, Colby found the perfect truck at a great price! I would and have recommended him to anyone looking for a new ride. More

We bought a Jeep Wrangler Limited 3 month ago, were talking about one for quite a while and the old car was "ready to go". Kolby was right from the start professional, helpful and very friendly. We v talking about one for quite a while and the old car was "ready to go". Kolby was right from the start professional, helpful and very friendly. We very much enjoyed doing business with him, he also called a few weeks after the sale to see how things were, if we had any questions.... Absolutely love the Jeep, great ride, very comfy, good gas milage, awesome on the wintery roads we have at the moment.... Thanks Kolby for doing such a great job. More

The service times at Northland Dodge until you get your vehicle back are terrible. The tire pressure sensor quit a few weeks a weeks after we bought our new Jeep. Brought the car in for service the first vehicle back are terrible. The tire pressure sensor quit a few weeks a weeks after we bought our new Jeep. Brought the car in for service the first day in the morning, phone call late afternoon "couldn't get your car in today, we try tomorrow". Dropped the Jeep off next day 7:30am, called in the afternoon to check - "yes, car is ready to go. But we couldn't fix it, have to order a part....". Northland was supposed to pick me up after work at 4:30pm, well no one there when I got out off the office... 4:45 called Kolby our Salesperson and he picked me up personally - Thank you Kolby! Got to the dealership at around 5pm, went to get my keys, service person: "sorry not out of the service area yet, we just took it in" - well how much sense does that make if they tell you earlier in the day it's ready? Had to wait until 6:30 to pick up a Jeep which was at the dealership since 7:30 that morning, and in the end not even fixed.... 2 weeks later - ordered parts in. Made appointment for 7:30 in the morning to have the sensor exchanged. Told the service guys I would need the Jeep back at 5pm at the latest, as I had an appointment that evening. Called at 2:30pm to check - "yes, the car is fixed, paperwork finished and ready to go. You can come and get it anytime". Shuttle came right at 4:30 this time, got to the dealership, went to pay and get the keys... "sorry, we are not finished yet, the paperwork from the service guys not ready yet... takes a while sometimes". Told the lady that I had called ahead to MAKE SURE all is ready, well her words again "yes, but our paperwork takes a bit here". Asked her what the hold up was, she "well we need time to finish our paperwork". So apparently the service department needs from 2:30 to 5:30 (when I finally got my keys, and my appointment was missed) to finish paperwork????? In all my year of driving, this is the most unorganized and unprofessional car service department I have ever experienced. If not for the distance I would definitely go to Quesnell to have my Jeep serviced. More