Northland Chrysler Jeep Dodge

Good service and friendly staff. Second time in the place. And they completed fast too. Second time in the place. And they completed fast too. More

Fast and friendly service staff. Was a very timely oil change, always our go to place Was a very timely oil change, always our go to place More

Great experience all around, we found a new car and got a decent trade in value. decent trade in value. More

Had a safety recall on our truck for ABS and Stability Control, took 6 months for the software update to even be available for the 2022 model that we own. Spent the entire winter with no ABS or stability Control, took 6 months for the software update to even be available for the 2022 model that we own. Spent the entire winter with no ABS or stability control in Northern Canada, which was an incredible safety issue and was dangerous, considering we purchased the truck specifically for safe driving in harsh winter environment. Finally we were told we could bring it in, we drove 3 hours to do so, they spent 2 hours doing the software update and fixed nothing. Told us that coincidentally our truck must have just happened to break down in a way unrelated to the recall and caused the EXACT same issues that the recall was for, and that now we will have to pay to fix it, likely hundreds if not thousands of dollars. Our advisor was Clayton, he was incredibly unsympathetic and unhelpful about the issue. We will not be dealing with Northland Dodge ever again- will go to Smithers if we need a dealership. And will not be purchasing another Dodge or Ram ever again. More

Clayton was Amazing and very attentive. He made sure I understood everything they were going to do before they started including the price it would be with tax. I went for electrical diagno He made sure I understood everything they were going to do before they started including the price it would be with tax. I went for electrical diagnostic testing and they told me exactly what I needed. I felt very confident when I left that at my next appointment everything will be taken care of for a great price and great service. More

The dealership has always taken care of me and the 4 vehicles I have bought through the years. vehicles I have bought through the years. More

Slight mixup booking appointment but once that was sorted excellent experience all around. Loved being able to pay via text and pick up vehicle when convenient for me! excellent experience all around. Loved being able to pay via text and pick up vehicle when convenient for me! More

First oil change on truck. Fast service with no hassle. Staff great to deal with. Fast service with no hassle. Staff great to deal with. More

Amazing service! I really appreciate how we were treated and walked away with what we wanted! Very happy with Dodge! I really appreciate how we were treated and walked away with what we wanted! Very happy with Dodge! More

Very efficient and thorough service! Great customer support, great atmosphere and very welcoming environment with professional staff. Great customer support, great atmosphere and very welcoming environment with professional staff. More