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Northgate Chevrolet Buick GMC Ltd - Service Centre
Edmonton, AB
63 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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63 Reviews of Northgate Chevrolet Buick GMC Ltd - Service Centre
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July 20, 2018
Service department I dropped off my vehicle on a Wednesday morning due to the engine light and a consistent known issue however as of Friday morning no one has even look I dropped off my vehicle on a Wednesday morning due to the engine light and a consistent known issue however as of Friday morning no one has even looked at it. I’ve been out of a vehicle thinking the problem is being fixed when it’s only been sitting in the parking lot. If the service contact was honest from the beginning then I could have made the choice but instead set unrealistic expectations. I will never bring my vehicle here again. #Worst service More
by Elizabeth
April 23, 2018
General Manager, Mike Lowe Hangs Up on Customers Disgraceful display of Customer Service by General Manager, Mike Lowe!! Owner should pay attention to who is representing his business! This general m Disgraceful display of Customer Service by General Manager, Mike Lowe!! Owner should pay attention to who is representing his business! This general manager will drive business away from your dealership. Customers and Excellent Customer Service is what keeps customers coming back. Note to General Manager ... this is called repeat business. We will NEVER do business at this dealership again! Maybe the General Manager should take a few courses to learn some much needed Customer Service Skills!! More
by General Manager Drives Business Away!
December 27, 2017
Oil Filter I brought my wife's car in for an oil change and the oil filter wasn't put on tight enough. The engine was down over a liter before I noticed it. I br I brought my wife's car in for an oil change and the oil filter wasn't put on tight enough. The engine was down over a liter before I noticed it. I brought it in to save time but I'll have to do it myself to make sure it's done right. More
by DIY always
Employees Worked With
December 13, 2017
Book repair requirements When dropping off the vehicle for repair or service is less stressful when working with Jeff xxxxx the service advisor he very professional and knowle When dropping off the vehicle for repair or service is less stressful when working with Jeff xxxxx the service advisor he very professional and knowledgeable,Jeff kept me informed on the status of the repair witch was appreciated. More
by Bob@northgate
Employees Worked With
Jeff xxxxx
June 20, 2017
The service technicians are first class. Jeff xxxxx is extremely friendly and knowledgeable and it is a pleasure to see him and discuss problems with my vehicle and what has to be repaired. Jeff xxxxx is extremely friendly and knowledgeable and it is a pleasure to see him and discuss problems with my vehicle and what has to be repaired. More
by RoyR
Employees Worked With
Jeff xxxxx
May 30, 2017
Excellent very concerning Jeffrey xxxxx was very helpful and respectful Answered all my questions I will always deal with him Will be coming back for more work I asked him for Jeffrey xxxxx was very helpful and respectful Answered all my questions I will always deal with him Will be coming back for more work I asked him for a quote and he was right on it More
by Fred
Employees Worked With
Jeffrey xxxxx
May 16, 2017
Helpful Both guys from the shop and rental place helped me by moving the child's car seat from my vehicle to the rental and back while I tried to wrangle in m Both guys from the shop and rental place helped me by moving the child's car seat from my vehicle to the rental and back while I tried to wrangle in my running 3 year old. Smiles, full explanations and great customer service! More
by Equinox
Employees Worked With
May 15, 2017
Northgate Chevrolet - Care about their Customers I have being dealing with Northgate Pontiac since 1988, when a very young Don Humphreys sold me a 1988 Grand AM. Since that purchase, I have returned I have being dealing with Northgate Pontiac since 1988, when a very young Don Humphreys sold me a 1988 Grand AM. Since that purchase, I have returned to the dealership for subsequent vehicle purchases & regular vehicle servicing. Each time I have an opportunity to interact with Northgate Chevrolet team the experience is nothing short of fantastic. More
by Greg R
Employees Worked With
Jeff
February 24, 2017
Recall when my car was picked up after work was completed, they had cleaned the interior. Was not expecting this and certainly feel like your service people when my car was picked up after work was completed, they had cleaned the interior. Was not expecting this and certainly feel like your service people went above and beyond doing this. Thank you! More
by Uptapage
Employees Worked With
Unsure who worked on my vehicle.
February 01, 2017
Excellent Service Great Service. Great people working here. Jeff provided excellent customer service and advise. The shuttle service was quick and efficient. Overall a Great Service. Great people working here. Jeff provided excellent customer service and advise. The shuttle service was quick and efficient. Overall a really good experience! More
by ajbennett90
Employees Worked With
Jeff
