Northgate Chevrolet Buick GMC Ltd - Service Centre
Edmonton, AB
58 Reviews of Northgate Chevrolet Buick GMC Ltd - Service Centre
I have recently starting taking my Yukon to Northgate for servicing and have had exceptional service. Tony and Dan have been very helpful. Tyler, the service manager is also great to deal with. Great company servicing and have had exceptional service. Tony and Dan have been very helpful. Tyler, the service manager is also great to deal with. Great company and will be recommending them to my friends and family:) More
I had my car in at the body shop for repairs from a car accident. Rob and his team treated me very well. They did an excellent job in the repair of my vehicle and in dealing with my insurance company. My c accident. Rob and his team treated me very well. They did an excellent job in the repair of my vehicle and in dealing with my insurance company. My car came out looking brand new and very clean! Kudos to Rob and his team for their hard work. More
I am so frustrated with their service tech. They made me pay more than $1200 and the car is not yet fixed. Now they said they found the issue that will cost another $2000. Therefore, they were not sure at t pay more than $1200 and the car is not yet fixed. Now they said they found the issue that will cost another $2000. Therefore, they were not sure at the beginning they were just guessing while me the customer were spending lot of money. I took my car to them because I was confident as the dealer they would have the right tools (computer, OBD) to scan the car, diagnose, and identify the right malfunctioning part. NO, NO...I am wrong, they are just not as good as I was thinking or the wanted to rip me off. Please, when you take you car there, be aware of that. I will never go back there and if I can, I will ovoid buying GM cars. More
Savannah In the service department thank you again for fixing my truck And fixing my Bushguard 🌟🌟🌟🌟🌟 this lady is so They should look at giving her a raise fixing my truck And fixing my Bushguard 🌟🌟🌟🌟🌟 this lady is so They should look at giving her a raise More
This is place to go for Service and Sales I recently dropped my vehicle off for servicing while I was away on vacation and the Northgate team kept me advised of the status of my vehicle and ma I recently dropped my vehicle off for servicing while I was away on vacation and the Northgate team kept me advised of the status of my vehicle and made arrangements for me to pick it up on New years day when the dealership was closed. Whether you are needing service or buying a new vehicle I highly recommend going to see Mike Lowe and the team at Northgate, they will give the most positive dealership experience out there by far. More
June is an asset to Northgate. I have always received excellent service and can depend on her to get my vehicle in ASAP. Excellent Employee! excellent service and can depend on her to get my vehicle in ASAP. Excellent Employee! More
Doing More Than What is Expected Jeff was amazing to deal with!! Very friendly guy that is easy to get a long with. He in my opinion is a perfect individual for who a company would wa Jeff was amazing to deal with!! Very friendly guy that is easy to get a long with. He in my opinion is a perfect individual for who a company would want on the front line talking to clients. He went over and above his job in order to give me the 10/10 experience that I received. Next time that I have a service appointment required, I will specifically ask for Jeff. Keep up the good work!!!! More
Very good service Have used Northgate since 1975. Always have had good service Repairs have always been done right, unlike problems i have had at other dealerships Have used Northgate since 1975. Always have had good service Repairs have always been done right, unlike problems i have had at other dealerships, where repairs werenot done at all, and given a bunch of xx., on wht not. Staff has always been helpful and explaining where needed, not trying to sell me something else Keep up the good work John Haisma More
Not great service Took our truck in for recalls, fuel filter change and check front end due to abnormal wear on front tires. and perform repairs. Tuesday am, fast forwa Took our truck in for recalls, fuel filter change and check front end due to abnormal wear on front tires. and perform repairs. Tuesday am, fast forward to end of business Weds still nothing, hopefully it's done tomorrow, as we have to pay daily for a rental. She told me if it was warranty work they would cover the rental. Day 1 it didn't get in the shop, day 2 they did the 3 recalls and changed the fuel filter and by day 3 I'm hoping they get the wheel alignment done. We had problems the last time we brought it in as well. If I hadn't thought it was on warranty work on the front end, I never would have taken it to them. We buy a new truck every couple of years, the sales experience with them was excellent. Due to the experiences with the service on our new truck my husband says we will not be buying from Northgate Chev Olds again. If you sell a new vehicle the service on that vehicle is every bit as important as the sale, especially when your bringing it in for recalls. I spent 2 days wondering around the mall waiting for the phone call to say my truck was ready, come pick it up. (as we live an hr out of town, 4 hr round trip to bring in vehicle, go home . then come in to pick up). Tomorrow I had plans but now have to cancel to hopefully pick up the truck. I would have appreciated better communication, and speedier service, I can appreciate that they;re busy, however schedule my repairs and I will have my vehicle there as scheduled. With Northgate you bring it in in the morning, get a rental and spend the next 2 days waiting to hear about your vehicle and waiting for your vehicle to hopefully get in the shop. More
Service at Northgate The people at Northgate are always friendly and helpful. The service is great. We have had experiences with other shops where they tell us all kinds o The people at Northgate are always friendly and helpful. The service is great. We have had experiences with other shops where they tell us all kinds of problems with our vehicles - all false when we took our vehicle to different shop for a second opinion. I feel that I can trust Northgate which is very important to me. More