Northgate Chevrolet Buick GMC Ltd - Service Centre

Service department attempted to coerce my wife into $745 of service that was not required. New battery $454. The battery was later tested and found to be fine. A new battery retail is < $200. Filter repl of service that was not required. New battery $454. The battery was later tested and found to be fine. A new battery retail is < $200. Filter replacement(2) $96 - filters were replaced in May and is still easily usable. Wipers and sensor $195 - our vehicle does not have that sensor. New blades retail at $50 Service manager stated "we only suggest service". The service technician clearly stated her vehicle needed those items, which was an outright lie. More

Sean Maxim was my Service Advisor for my visit to Northgate on June 20, 2024. Sean has always looked after me and I appreciate his interest in my Corvette's Service Requirements. As always, Sean scor Northgate on June 20, 2024. Sean has always looked after me and I appreciate his interest in my Corvette's Service Requirements. As always, Sean scored 10 to of 10. He kept me informed and recapped the service provided. I have been a customer with Northgate for at least 10 years with my Corvettes and Buicks. Much Appreciated, Mike Smith More

Having recently bought a Chev product from another dealership, I decided to stop into the Northgate dealership to inquire about accessories and service. Chris Evans (parts advisor) was more than happ dealership, I decided to stop into the Northgate dealership to inquire about accessories and service. Chris Evans (parts advisor) was more than happy to answer all my questions in a professional, courteous and non rushed way. He took the time to ensure that I fully understood my tire choices (when the time comes). He engaged me as a customer! Great job Chris! More

I switched to Northgate from Saint Albert due to great service. The service provided by Shaun and Lee is top notch. I have four of my vehicles serviced at Northgate and my son just purchased a new RST Z71 service. The service provided by Shaun and Lee is top notch. I have four of my vehicles serviced at Northgate and my son just purchased a new RST Z71 from Frank Romano. The sales process was smooth with a no pressure approach. I would recommend Northgate to anyone looking for a great purchase experience with great service. More

Reconsider bringing your vehicle here! I brought my Corvette to a dealership that I thought could service it seeing that they sold them. That was my first mistake. The second mistake was I brought my Corvette to a dealership that I thought could service it seeing that they sold them. That was my first mistake. The second mistake was trusting that qualiflied people would be honest and consider the customer. I originally agreed to 1 hour diagnostic charge. Then received a call the following day to approve a 4 hours diagnostic charge. Upon dropping the car off I was assured by the service advisor that if needed alternate or aftermarket parts would be considered for the repair. Ultimately after inspection I was advised that parts were unavailable and Northgate did not want to install alternate parts. So I asked asked on several occasions to speak to the tech and parts manager for more detail but they were never available. So I had to pay $638 for a general quote with no specific answers and tow my vehicle home. When my vehicle was towed home I noticed grease on the drivers side mat and black scuffs on the plastic surrounding the base of the drivers door. I contacted the service advisor and got no response. This will be the first and last time they see any of my vehicles and I will be sure to pass on my honest experience.. More

Extremely dissatisfied with service departmentVery Extremely dissatisfied with service department Very dismissive and was told to contact GM myself Would not help to resolve a documented GM problem Extremely dissatisfied with service department Very dismissive and was told to contact GM myself Would not help to resolve a documented GM problem More