Northgate Chevrolet Buick GMC Ltd

Amazing! Extremely friendly customer service.Archie was amazing, friendly and patient with my vehicle purchase and I must mention that no pushy sales just hone Extremely friendly customer service.Archie was amazing, friendly and patient with my vehicle purchase and I must mention that no pushy sales just honest service with a smile.Archie definitely made my vehicle purchase easy and I am very happy with the vehicle I purchased. Thank you very much. More

Great buying experience Our experience at Northgate was great! Our interactions with the sales team made buying our vehicle enjoyable. Bob (from Sales) was very accommodatin Our experience at Northgate was great! Our interactions with the sales team made buying our vehicle enjoyable. Bob (from Sales) was very accommodating and we appreciated the "low pressure" approach. As we were out of town customers, there was the option to have our newly purchased vehicle delivered to us! Overall it was a great experience. I would definitely recommend Northgate GMC! Blane & Erin More

Best experience This was my first time buying a vehicle through a dealer and I was treated like gold. The customer service is beyond nice and willing to work with you This was my first time buying a vehicle through a dealer and I was treated like gold. The customer service is beyond nice and willing to work with you. Very friendly environment and definitely a place I would shop again. More

Mike is our "go to" at Northgate Mike is our "go to" when we travel from Calgary to shop new vehicles in Edmonton. We have purchased 3 Northgate Inventory Vehicles and have referred 3 Mike is our "go to" when we travel from Calgary to shop new vehicles in Edmonton. We have purchased 3 Northgate Inventory Vehicles and have referred 3 more purchases with Northgate (2012 and 2016-2017). Mike Lowe is key with our new vehicle purchases and with sustaining our continued satisfaction. He has a tremendous support from his colleagues to help us when he is busy with other customers. More

Poor customer service experience We had disagreements over the negotiated price. Sales representative had a very quick temper when faced with the situation and felt offended too quick We had disagreements over the negotiated price. Sales representative had a very quick temper when faced with the situation and felt offended too quickly over the exposure of a disingenous statement. With very small exeptions, we felt our business as buyers (cash down) of an used vehicle was not valued. Escalation to management did not help; we do have to note that the manager displayed better customer service. Ended up purchasing a superior vehicle at the same price from a Toyota dealership. More

willing to work out a great deal My experience with Northgate was great. Both the sales consultant (Candace) and the manager (Jeff)were great to deal with as they were not pushy but w My experience with Northgate was great. Both the sales consultant (Candace) and the manager (Jeff)were great to deal with as they were not pushy but willing to work with me. Also they were straight and to the point and didn't play around. Both are very nice people and since I was an out of town customer, Jeff the sales manager even picked me up from the airport. Even sitting down with the finance staff was easy. They explained everything clearly and made sure I understood what was going on and what I was signing. Even after I had bought the vehicle Candace spent some time to make sure I was setup correctly with the infotainment system and knew how to use it. Best dealership I've dealt with. I would definitely recommend Northgate GMC. More

Out of town client As a first time out of town customer my experience was awesome , All of the negotiations were done buy email and Tony was very prompt in returning the As a first time out of town customer my experience was awesome , All of the negotiations were done buy email and Tony was very prompt in returning them, he also informed me of there out of town policy which included 1 night hotel room and so fuel this was" great" to say the least .Once down there and the deal was done Tony informed me of some apps to down load for my truck that I had no idea were available again awesome .Highly recommend Tony Di Pietro 10 out of 10 More

excellent service Bill took me straight to the vehicle that I enquired about, and was able to answer all my questions. He understood my experiences with past dealersh Bill took me straight to the vehicle that I enquired about, and was able to answer all my questions. He understood my experiences with past dealerships and was great to explain everything, there was no pressure and no stress. Bill made the whole process enjoyable. and went above and beyond for me. I highly recommend this dealership, I am sending family and friends here :) More

Fast and helpful Archie was very helpful with providing the information we needed as we moved toward a vehicle purchase. Once the deal was made, Northgate looked after Archie was very helpful with providing the information we needed as we moved toward a vehicle purchase. Once the deal was made, Northgate looked after the vehicle preparation and it was clean and ready to go when they said it would be. More