Northgate Chevrolet Buick GMC Ltd

My 85 yr old Mom took her Enclave here when her liftgate wouldn't close with the fob or pad. The tech scanned it and said it required a "liftgate actuator". She was given a $1062.69 quote and $93.98 for th wouldn't close with the fob or pad. The tech scanned it and said it required a "liftgate actuator". She was given a $1062.69 quote and $93.98 for the diagnosis. My Mom called me and I said I would see what I could do. I'm not a tech, so I did the You Tube search and found 3 possible problems to check before spending that amount of money. The fuse, the toggle switch by the socket for the phone charger and to "insert the key in the ignition, turn it to it's second location so the dash lights up.(not start). Then press and hold fob liftgate button for 5 seconds. Now the liftgate opens and closes with the fob and pad. The fob and actuator are reset! I called and talked with Service Advisor "Lee Kindret" requesting a refund for $93.98 for the diagnostic charge and subsequent misdiagnosis. He told me I would have to talk with "Richard McKoryk" the Service Manager. When Richard returned from holidays, he finally called back and said that my Mom wouldn't get a refund because they did a scan. I said it was misdiagnosed!! I told him I did a You Tube fix that cost Zero dollars and it's working again without having to pay $1062.20. I believe the service department went for the easy mark, my 85 yr old mom and tried to charge for parts and service that wasn't required! Richard McKoryk got angry with my accusation, but in the end it was a You Tube Mechanic that fixed the liftgate problem and save my Mom over $1000. More

I bought a Z06 from Northghate and what a gong show imo, I was presserured by Cody and the management is aware. Also they are so greedy that they never applied my 5k deposit to price of vehicle... Still wai I was presserured by Cody and the management is aware. Also they are so greedy that they never applied my 5k deposit to price of vehicle... Still waiting for it... Tony Salesman was awesome,but his hands are tied by the Greed of the managers... Hopefully they get their act together. Also some nicks and scratches on 200K car. Front screens not properly installed. etc... Not really impressed so far with myexperience... Becareful out there as Salesmanship from the 90's is back...... More

Service department attempted to coerce my wife into $745 of service that was not required. New battery $454. The battery was later tested and found to be fine. A new battery retail is < $200. Filter repl of service that was not required. New battery $454. The battery was later tested and found to be fine. A new battery retail is < $200. Filter replacement(2) $96 - filters were replaced in May and is still easily usable. Wipers and sensor $195 - our vehicle does not have that sensor. New blades retail at $50 Service manager stated "we only suggest service". The service technician clearly stated her vehicle needed those items, which was an outright lie. More

Frank was great salesman to deal with, was very thorough. Got us what we wanted and we would definitely purchase another vehicle in the future from Northgate. Got us what we wanted and we would definitely purchase another vehicle in the future from Northgate. More

Had the pleasure of dealing with Steve Duff and his crew. Super straight forward, no gimmicks, to the point but patient! They even delivered my new truck to the office with everything detailed top to bot Super straight forward, no gimmicks, to the point but patient! They even delivered my new truck to the office with everything detailed top to bottom looking FRESH. Thank You for the awesome service !!!! More

I had a great experience with Frank and Karen at Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% rec Northgate GMC! Helpful, kind and knowledgeable, without ever being pushy or harassing while I was still making my car buying decision. Would 100% recommend again. More

Ron Blonar, was a great sales guy! Northgate as a whole was amazing to work with. Not your typical dealership, they really do care about you and dont pressure or rush you into making a Northgate as a whole was amazing to work with. Not your typical dealership, they really do care about you and dont pressure or rush you into making a decision. Really unlike any other dealership, I recommend this dealership to everybody and will be going back for my next purchase. More

Recommendable, Amazing and Very nice to look for your car. I don't have any negative comments car. I don't have any negative comments More

Sean Maxim was my Service Advisor for my visit to Northgate on June 20, 2024. Sean has always looked after me and I appreciate his interest in my Corvette's Service Requirements. As always, Sean scor Northgate on June 20, 2024. Sean has always looked after me and I appreciate his interest in my Corvette's Service Requirements. As always, Sean scored 10 to of 10. He kept me informed and recapped the service provided. I have been a customer with Northgate for at least 10 years with my Corvettes and Buicks. Much Appreciated, Mike Smith More

Northgate has been great to deal with. I’ve bought a few trucks now and it’s always been an excellent experience. Highly recommend Northgate to anyone looking for a vehicle. Excellent supp I’ve bought a few trucks now and it’s always been an excellent experience. Highly recommend Northgate to anyone looking for a vehicle. Excellent support all around at this dealership. Big thanks to Frank Romano who found me just the right truck again and again !! More