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Northgate Chevrolet Buick GMC Ltd

Edmonton, AB

4.3
606 Reviews
Serving Edmonton and Surrounding area for 50 years 1968-2018. Family owned and operated.
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13215 - 97 St NW

Edmonton, AB

T5E 4C7

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Showing 606 reviews

February 11, 2021

Aaron was prompt to reply to text messages setting the stage for a respectable and pleasant transaction. Meeting him in person and dealing one on one was was so much better than I could have expected. Pol More

by milmedic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hello, thank you for your kind words. We are delighted to hear of your pleasant experience with Aaron. We hope to work with you again soon at Northgate Chevrolet Buick GMC!

February 03, 2021

I dealt with Alan when picking up a new GMC Sierra 1500 Elevation. The entire process was seamless and he was able to find a truck with the exact options I wanted within my price range. More

by ryannorthcott
Recommend Dealer
Yes
Employees Worked With
Alan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Ryan, thank you so much for your review. We are happy to hear that you are satisfied with our service and your new GMC Sierra 1500 Elevation. Thank you for choosing Northgate Chevrolet Buick GMC!

February 02, 2021

Alex and Shawn got me into my dream car and even though it was out of my budget, they made it happen! Great people, great dealership! More

by Kandice
Recommend Dealer
Yes
Employees Worked With
Alex Gull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Demspey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Kandice, thank you for choosing Northgate Chevrolet Buick GMC! We are happy to learn that our staff was able to assist you. We hope to see you again!

January 30, 2021

Lisa, Mike, Shawn and Jim made the buying experience extremely easy, they were kind and welcoming. Very to the point business and got the transaction done quickly. More

by Jdonovan83
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Demspey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hello, thank you for your review. We greatly appreciate your kind words and feedback. Our team looks forward to helping you with your future purchases!

January 21, 2021

Alex and Shawn were great to work with, handling all the small details. They worked a great deal on my 2019 Chev truck for a 2021 truck, and with better financing rates. This was the smoothest and quickest More

by Kristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Demspey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Kristina, thank you for your review. We are happy to hear about your positive experience with our team members. Thank you for being a returning customer at Northgate Chevrolet Buick GMC. We appreciate you!

January 21, 2021

Alan and Shawn both made buying my new truck very easy. They made the process fast and efficient. Also we’re very friendly and personable. I would buy a truck from north gate again. Thanks, Curtis More

by curtisnoga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Demspey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Curtis, thank you for reviewing our service! We thank you for your kind words and look forward to working with you again in the future.

January 18, 2021

A totally flawless experience for me , Frank’s knowledge and overall expertise about what he is selling was greatly appreciated. My truck was sparkling and ready and waiting for me on the day that was promi More

by Thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi! Thank you for your high rating and kind words. We are happy to learn of your time working with Frank and we hope to welcome you back soon. Thank you for choosing Northgate Chevrolet Buick GMC.

January 14, 2021

General Motors has always been and always will be my favourite. Tony, Shawn, Vas and anyone else from Northgate that all went over and above in exceptional service through this deal are all highly recom More

by Andy Galay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Di Pietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn MacDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vas Galanopoulos
Jan 22, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi Andy, thank you so much for your review! We are so happy to hear of how our team members took great care of you during your purchase. We hope to welcome you back in the future. Thank you for choosing Northgate Chevrolet Buick GMC.

January 08, 2021

Allan Walker was amazing to deal with. After months of looking for the right vehicle, Allan had found us a brand new truck with the exact features we needed, on his lot. We went to view the vehicle l More

by Ksidhu
Recommend Dealer
Yes
Employees Worked With
Alan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hello Ksidhu, we appreciate your kind words. It is so nice to hear about your experience with Alan. We hope to welcome you back in the future. Thank you for choosing Northgate Chevrolet Buick GMC.

January 07, 2021

Horrible experience. All about making the buck and that’s it Sold as is and had problems with heated seats and cracked windshield. Told me Thankyou for your business and we can’t accommodate you anymore h More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Gull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miglioranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Northgate Chevrolet Buick GMC Ltd responded

Hi, The vehicle you are speaking of is a 2013 that you noticed the heated seats weren’t working in. We replaced the heated seat on the driver’s side and repaired the heated seat on the passenger side. We also replaced the windshield for a scratch in the glass caused by a wiper arm. Upon picking up the vehicle, Dario, our used vehicle director confirmed you were happy with the repairs, which you said you were. We have reached out by phone and text multiple times since this day, you answered once and hung up on our employee. Since then you have not responded. We apologize for any stress we have caused you and were looking for a way to make it right, but with no communication it is difficult.

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