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North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
1,111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,111 Reviews of North York Chrysler Jeep Dodge Ram Fiat
November 02, 2014
Great experience! I contacted this dealership earlier this year, after locating the vehicle of my preference on the company's website. My call was answered by Yagnesh ( I contacted this dealership earlier this year, after locating the vehicle of my preference on the company's website. My call was answered by Yagnesh (Yogi) Shah. From my initial interaction with Yogi, I was impressed by his level of professionalism and knowledge. Yogi was polite, friendly and honest, and he (as well as Finance Manager Wayne; and Sales Manager George) made my vehicle purchase a smooth and hassle free transaction. I was so happy with the service I received, that I referred my father and sister to the dealership. Both my father and sister purchased vehicles from Yogi and also had positive experiences with him. I would definitely refer this dealership/Yogi to family, friends and colleagues! More
by Mary Scotland
Employees Worked With
Yagnesh Shah
November 02, 2014
Excellent Used Car Buying Experience! This dealership is different - they have a fixed price for their used cars, and do not negotiate. I was taken aback by their "no haggle" policy, but This dealership is different - they have a fixed price for their used cars, and do not negotiate. I was taken aback by their "no haggle" policy, but the price that I was quoted was approximately $2000 less than other dealers' advertised prices for the same model and mileage of car, and there were absolutely no extra costs or add-ons. The list price, plus HST and $5.00 OMVIC fee, is exactly what I paid. I have bought quite a few used cars over the years - this was a pleasant surprise. When I picked up the car (it was ready to go just one day later!), it had been professionally detailed inside and out. The interior was spotless, and the engine compartment looked like new. No surprises...no problems...great service! Great service, no hassles - I definitely recommend this dealership. More
by wmackin
Employees Worked With
Sam, Dawn
November 02, 2014
Second car from north York Chrysler My son purchased his second car from jp last week. We bought our first car in Canada two years ago from him. The dealership was able to help us with My son purchased his second car from jp last week. We bought our first car in Canada two years ago from him. The dealership was able to help us with financing, which was great as we were told it is hard for new comers to get financing on a car. Last week my son Amir bought a grand Cherokee and he loves it. More
by Amir&taranhe
Employees Worked With
Jp
October 30, 2014
Owner is a man of his word So after some confusion with the extra rust proofing paid for and confirming what was actually done. The owner actually made good with making a happy So after some confusion with the extra rust proofing paid for and confirming what was actually done. The owner actually made good with making a happy customer even happier. Can't express enough how Marshall in Sales, Ash in closing, Wayne in Finance and Craig in service have made my 2015 Sahara purchase a pleasurable one. More
by Johnny99Nebraska
Employees Worked With
Marshall, Ash, Wayne, Craig
October 28, 2014
Great experience Just bought my first Ram truck from John Paul. Exceptional experience. He found a truck for me with everything I wanted. This was my first time buying Just bought my first Ram truck from John Paul. Exceptional experience. He found a truck for me with everything I wanted. This was my first time buying a vehicle, and he made sure I understood every aspect, and let me take my time with the decision, where as other dealerships were extremely pushy. I would recommend this dealership, and John Paul to anyone looking to purchase a new vehicle, and I will definitely be returning my next time around. More
by abesy24
Employees Worked With
John Paul Bannan
October 27, 2014
Smooth and seamless experience I was very excited to visit the dealership and haggle the price of the vehicle with them, but I walked in and received pricing that exceeded my lowest I was very excited to visit the dealership and haggle the price of the vehicle with them, but I walked in and received pricing that exceeded my lowest bottom line expectation!!! The team was very friendly to say the least. From my first email inquiry to the delivery, service was prompt and dedicated. I worked with JP (John Paul) who was exceptional, and made the experience of buying my first brand new car (Audi 2015) a memorable one. On a more serious note, if you are searching for the best deal in town with a laid back, no pressure setting, this is definitely the dealership to visit. Also, shout out to Dawn for her well wishes and promo gifts! Thanks again guys! More
by melissa0523
Employees Worked With
JOHN PAUL M.
October 26, 2014
Avoid This Dealership! They are liars and extremely sketchy After having located a couple trucks ( a crew cab and a quad cab) I wanted on their website I called to see if the trucks were still available- they s After having located a couple trucks ( a crew cab and a quad cab) I wanted on their website I called to see if the trucks were still available- they said they were! I went back and forth with them about payment amounts and decided that I would set up a time for me to come and test drive. At this time I also told Yogi over the phone and over email explicitly that I was only interested in buying the quad cab and had no interest in the crew cab- Yogi said no problem come on in and we'll make a deal. I was told the truck was still in stock and we agreed for me to come out Tuesday night at 6pm. Yogi was the salesman I dealt with and I also spoke with a sales manager named ASH as well as the internet sales manager Roger. On the day of the planned appointment Roger called me to confirm that I was coming at 6pm to see Yogi. At this point I was extremely happy with the service. However, after driving almost an hour to the dealership on Tuesday night I was told the truck actually sold last week (even though I explicitly asked if it was still available for me to buy). I only drove there to see that truck. After getting a little upset they changed their story and said the truck had been sold the night before and not last week.... They of course tried to sell me a more expensive truck- typical sketchy dealership games. I got up and left the dealership. I called Ash the sales manager to tell him what happened and he said he was terribly sorry etc... But nothing he could do he said. I had some email communication with Roger the next day where he told me they were expecting me in the morning and that the truck actually sold at noon of the day of my appointment.... ABSOLUTE LIE! He himself called me the day of my appointment to confirm we were meeting at 6pm. At this point I had been told 3 different days when the truck had apparently sold. This dealership is so dishonest and I am disgusted that they play games like this and rip people off by doing this. I know there are tons of people on here that have given good reviews. I'm sure there are some people who really did get a good deal and weren't f*cked with like me. But, I would strongly recommend going to a different dealership and avoiding this one at all costs. They also only send review requests to people who they have sold a vehicle to. I went to a different dealership after this fiasco and found the same truck I tried to buy from them but with $3,000 more options and bought it for $500 less than North York had it advertised. They try to make you think they have the best prices based on their "no negotiations, best price, transparency" ... but the fact is you can get a way better deal somewhere else. TLDR; They lied about a having a truck they had listed on their website in stock. I drove an hour to find out the truck wasn't there and they tried to sell me a more expensive truck. Lied to me 3 different times about when the truck "sold" (I don't think it ever existed, or sold a long time ago). Blamed the entire situation on me... Went to a different dealership and got the same truck with more options for less money.... AVOID THIS LYING SKETCHY DEALERSHIP!!!! More
by RAM1500QUAD
Employees Worked With
Yogi, Ash, Roger
October 22, 2014
goood experience I'm very enjoyed this experience buying this new car--jeep cherokee. sales people is so nice. This company is very large and competitive. Great! I'm very enjoyed this experience buying this new car--jeep cherokee. sales people is so nice. This company is very large and competitive. Great! More
by wan jiang
Employees Worked With
Ken, Dong Chao
October 21, 2014
excellence Great experience start to finish. Honest, professional, courteous and friendly. Pricing Very competitive. Phone and email inquiries returned promptly Great experience start to finish. Honest, professional, courteous and friendly. Pricing Very competitive. Phone and email inquiries returned promptly even after hours. We've all had reason to be leery of dealerships. Not this one! They stand behind their policy of "integrity and transparency" and go to lengths to make customers completely happy. . Altho we are more than 3 hours away with many dealers in-between, we will return to this dealership when looking for our next vehicle and do not hesitate to recommend them to anyone. Hands down, the best dealership we've ever dealt with and there have been many to date. Way to go North York Chrysler! More
by chicagoslim
Employees Worked With
tyler stievenart
October 19, 2014
Very enthusiastic and friendly salesperson We went to have a look at a new Ram truck as the prices for new vehicles where better then we had seen anywhere else. Even though we where not plannin We went to have a look at a new Ram truck as the prices for new vehicles where better then we had seen anywhere else. Even though we where not planning to buy anything that day the helpful and enthusiastic sales person was able to find a vehicle we wanted within our budget. Ended up with a great Ram 1500 with all the features we wanted for a good price. The sales person was a great help in finding just the right vehicle out of all the possible choices. Overall a good buying experience would definitely go back again when looking for another vehicle. More
by Scobbpcobb
Employees Worked With
Sean Ormond
