North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,113 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Bought 2015 Challenger Scat Pack very disappointed Bought a 2015 Challenger Scat Pack Challenger from this dealership. They do not negotiate at all on prices but as they had the car I wanted I settled Bought a 2015 Challenger Scat Pack Challenger from this dealership. They do not negotiate at all on prices but as they had the car I wanted I settled for there over priced price. The sales man was very nice and I had no issue with him. The finacincing manger was a different story. He was very pushy, tried to raise my financing rate without telling me and then had to argue to get it back to what was agreed on. Kept pushing more warranties and stuff that I didn't want then got pissed off when I didn't buy them. Just wanted to get out of his office as soon as I could. Upon delivery the car arrived safetied with both rear shocks completely blown. On the highway felt like the car was going to bounce across the lanes very scary to drive. Also the oil looked like it hadn't been changed since new. Just all around disappointed in this dealership and definitely won't be going back. More
Best experience so far! For someone who is just browsing, go to North York! Honest, upfront and excellent to deal with. These guys are fair and respectful, really make the wh For someone who is just browsing, go to North York! Honest, upfront and excellent to deal with. These guys are fair and respectful, really make the whole car-buying process pressure-free and comfortable. More
WOW - THE BEST SERVICE IN CANADA!!!! In all my years, I have never came across a dealership that understands service. This has got to be hands down the BEST dealership in Canada!!! I am In all my years, I have never came across a dealership that understands service. This has got to be hands down the BEST dealership in Canada!!! I am here temporarily from Alberta &my Fiat engine light came on.... From the moment that I called in to the dealership and spoke to Tim and Will I was treated with respect, my issues were listened to and they assured to me that I would be taken care of - even being from out of province. Looked up my warranty and noticed that I was able to have a loaner as I told them I had an out of town family reunion & did not want to miss this due to not having a car. No question this was taken care for me... Tim, Will, Jon & the team are ALL amazing... While I was waiting for my rental details to be worked out, They gave me a FREE breakfast voucher for their in house kitchen. The kitchen staff were polite, the service boys that move the cars were nice, every single person that I came in contact with was above and beyond!!!! I will be recommending this dealership to EVERYONE and ANYONE that will listen to me. My time here in Ontario will be short, but if I do ever have to come back this is the place to come - hands down. HIGH FIVES, FIST BUMPS and THUMBS UP all around!!!!! More
I think this delareship is the best one to deal with !! I bought my car a year ago and I had a few recalls . The moment I brought the car I got the best service I could ask for !!! If it was a short tim I bought my car a year ago and I had a few recalls . The moment I brought the car I got the best service I could ask for !!! If it was a short time visit I would get a breakfast on them ... If its a longer time visit they would drive me where ever I need . The last time I was there was a recall on my stereo they had to switch it and put a new one. My mistake was I never took the kids CD out and they sheep it with my CD . I mentioned to them that this CD is very important for my kids and they mad sure Ill get it back !!! Thank you so much HEATER LEONARA for getting it back to me . Amazing customer service !! More
Stressful, bad experience Ladies, do not buy your car here. My concerns were constantly minimized. When I returned a second time with a male friend he was the one who was addre Ladies, do not buy your car here. My concerns were constantly minimized. When I returned a second time with a male friend he was the one who was addressed upon entering the building. I put a down-payment on a car I was told would be ready in 3 days and it ended up taking 6 days. I booked days off work to pick up the car in North York and every time I was the one who called around noon (because my sales representative had not contacted me as planned) only to be told the car was still not ready. The only compensation I was offered was a $100 gas card but I chose to cancel the deal. It was extremely stressful, phone conversations always ended quickly without addressing my concerns and not once did my sales representative apologize. More
Exceptional service! The service at North York Chrysler provided by Abdul Wasay was great! I would definitely recommend anyone who is looking for a new or used car to cont The service at North York Chrysler provided by Abdul Wasay was great! I would definitely recommend anyone who is looking for a new or used car to contact Abdul Wasay at (647) 544-4442 for the best deals and friendly service. Thank you for your time and service, Abdul! I'll definitely be visiting this dealership again. More
Great experience at North York Had an amazing and hassle free experience purchasing my new vehicle from North York Chrysler. Staff was very friendly and made it possible to walk out Had an amazing and hassle free experience purchasing my new vehicle from North York Chrysler. Staff was very friendly and made it possible to walk out with a new vehicle in just under an hour. My sales associate, Abdul, gave me a deal that could not be beat by other locations I had visited. Make sure to go see him if you're in the process of buying a new/used vehicle. More
Zero Customer Service after delivery of vehicle Problem resolved after initial review, was fairly compensated by the dealership (provided a rental car at no charge while the problem was dealt with b Problem resolved after initial review, was fairly compensated by the dealership (provided a rental car at no charge while the problem was dealt with by the service department). More
Problem with the used car I bought. After the usual sale/purchase of my vehicle I drove it home ( 1-1/2 hours) I noticed an unusual sound from the rear of the car.I took the car to my lo After the usual sale/purchase of my vehicle I drove it home ( 1-1/2 hours) I noticed an unusual sound from the rear of the car.I took the car to my local service centre for an evaluation. The mechanic told me that although two of the tires were out of balance, the main problem was with the differential. Having paid $1500. dollars for a 2 year warranty, I expected that the differential would be covered, according to my contract. However, after several discussions with Nationwide, they refused to cover the repair to the differential, stating that the problem was preexisting and not caused through wear. They suggested that I talk to the dealership.I strenuously objected to Nationwide's position, stating that I purchased this warranty to take care of such situations. However, I was fortunate enough to contact Brian Hoecht, General Manager of NorthYork Chrysler. Brian took up the problem on my behalf and after much deliberation, agreed to assume the cost of a new differential. I'm extremely grateful to Brian. More
Great customer service Great dealership. Very friendly staff and awesome customer service. definitely the best price around! Totally worth the drive. We are very satisfied w Great dealership. Very friendly staff and awesome customer service. definitely the best price around! Totally worth the drive. We are very satisfied with our purchase. More






