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North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,113 Reviews of North York Chrysler Jeep Dodge Ram Fiat
October 11, 2016
So disappointing These guys - nothing but trouble. sold me warranties that no one else honours, they charged me to fix the same problem twice, they screwed up my deal These guys - nothing but trouble. sold me warranties that no one else honours, they charged me to fix the same problem twice, they screwed up my deal when I purchased the vehicle and some strangers' name is attached to my car and they say they can't fix it. They told me that my warranty was good everywhere, it's not - not even in Aurora... They charged me for a tank of gas that I didn't receive and wouldn't refund my money until I escalated it to the general manager. Today they did some checks on my car, told me it looked good but suggested $900 of optional servicing... I feel sick to my stomach every time I go there. More
by total bummer
Employees Worked With
doesn't matter
September 30, 2016
Great Customer Services Hello i am writing a review about my time going to North York dealership. I was help by a friendly lady by the name of Heather Kavanagh she was very n Hello i am writing a review about my time going to North York dealership. I was help by a friendly lady by the name of Heather Kavanagh she was very nice and she made me feel like a valuable customer. I will definitely return to have more service at this dealership because of her More
by Kendall1
Employees Worked With
Heather Kavanagh
September 30, 2016
Satisfied customer Jonathan was very knowledgeable and so understanding. If I had a question he answered it honestly and didn't make me feel like just another customer b Jonathan was very knowledgeable and so understanding. If I had a question he answered it honestly and didn't make me feel like just another customer but more like we were working as a team. I feel very satisfied with everything and everyone. More
by Heatherc123
Employees Worked With
Sarah,
September 19, 2016
Raymond Orr is great! Raymond was very helpful during and after the purchase of my new truck. If you are thinking of buying a vehicle see Raymond he will go above and beyon Raymond was very helpful during and after the purchase of my new truck. If you are thinking of buying a vehicle see Raymond he will go above and beyond to help you get what you want.. More
by Ian
Employees Worked With
Raymond Orr
September 16, 2016
2016 Jeep Grand Cherokee I brought my new vehicle in for service as it had a vibration in the rear. I had to leave it as the problem had to be diagnosed. After speaking with H I brought my new vehicle in for service as it had a vibration in the rear. I had to leave it as the problem had to be diagnosed. After speaking with Heather, my service consultant the following day, she informed me a part was ordered and it would take a couple days, I requested a loaner/rental as it would inconvenience me to be without a car in my business and she quickly arranged a rental to accommodate me. After test driving, the part replaced was not the issue. She informed me of such and I was able to pick up the vehicle as I needed it for an out of town wedding. She made arrangments for me to bring the vehicle in the following week and also arranged a rental for me. The problem has been diagnosed and repaired. I appreciate Heather's customer service. More
by rnb
Employees Worked With
Heather Kavanagh
September 12, 2016
Do not deal with Yasir the sales Manager By far the worst dealership. Do not go here!!! We came for a used car and had an agreement in place that we were to return the next business day to co By far the worst dealership. Do not go here!!! We came for a used car and had an agreement in place that we were to return the next business day to complete the transaction. Yasir, the supposed Sales Manager, shook our hand and promised us that we need not leave a deposit for the vehicle despite us saying that we wanted to in order to ensure the sale. We return the next day and what do you know, the car was sold "half an hour" earlier with Yasir managing. What a complete slimeball, wasting our time and without any respect for customer service. How can you even call yourself a manager. This dealership is 100% one that you should avoid, go somewhere you can trust. More
by Dar D
Employees Worked With
Yasir
September 11, 2016
Excellent service We bought our car through North York dealership few days ago. Amin served us in a very professional way and we are very pleased with the car. Highly r We bought our car through North York dealership few days ago. Amin served us in a very professional way and we are very pleased with the car. Highly recommended! More
by Tal
Employees Worked With
Amin
September 09, 2016
Great Car Service and Great Customer Service I had an issue with my mercedes benz and I brought it in to get serviced. Jonathan Ng provided top notch customer service and was in contact with me t I had an issue with my mercedes benz and I brought it in to get serviced. Jonathan Ng provided top notch customer service and was in contact with me throughout my repair. i was very impressed with his level of customer service and also he was very knowledgeable about what I should do with car going forward. Even the secretary Chelsea was very friendly when taking my initial call. I will definitely be coming back to North York Chrysler and will also be recommending to everyone I speak to. Keep up the great work Jonathan and Chelsea! More
by CHRISTOPHER BARRY
Employees Worked With
Jonathan Ng and Chelsea
September 08, 2016
Excellent Customer Service Hello my name is Mark. I came from out of town to visit some family in the area. But i was having car trouble so i went to North York Chrysler Jeep d Hello my name is Mark. I came from out of town to visit some family in the area. But i was having car trouble so i went to North York Chrysler Jeep dodge Ram Fiat and I was help by a lovely lady by the name of Heather Kavanagh she's was very excellent she new exactly what i would need and help me get my repairs done. By far the best customer experience I've had at a car dealership with service center. She is a real asset to this dealership and I also wanted to say thank you for the great service experience. More
by onionburst18
Employees Worked With
Heather Kavanagh
August 17, 2016
Worst advisor to deal with The worst custmoer service very rude when answering questions gets mad a raise his voice to show intimidation because he thinks he's right never speak The worst custmoer service very rude when answering questions gets mad a raise his voice to show intimidation because he thinks he's right never speak with Jon Trust me and stay away from that service advicsor he's disrespectful and rud never going back there. More
by Apple36
Employees Worked With
Jon
