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North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,113 Reviews of North York Chrysler Jeep Dodge Ram Fiat
September 14, 2019
bad service Took my Ram 1500 to this dealer for an oil change, had been going there for the past few oil changes. Was told that an OLF with tire rotation was abou Took my Ram 1500 to this dealer for an oil change, had been going there for the past few oil changes. Was told that an OLF with tire rotation was about $160.00. I responded that Mopar had a special on for $89.95. After showing them the special on my phone they agreed to the price. When I told them I had a coupon from Mopar for $25 off a synthetic oil they basically refused it, and had a greatly inflated price for synthetic oil. In the end I agreed for them to use their standard oil. When I got the bill their standard oil is not Pennzoil or Mopar but something called Big Red Oil. This oil does not meet Chrysler Spec. MS-6395 which is recommended for Chrysler vehicles. The service manger lied to my face and told me this had been the standard oil for the past few years, I had never received it before. I will never set foot in this dealer again and would suggest anyone that does do so with a great deal of caution. More
by John
Employees Worked With
Sarah Finlay
September 02, 2019
Recent Purchase My overall experience with this company was quite pleasant. The sales person Bruce was more than exceptional. He was honest and didn't pressure me i My overall experience with this company was quite pleasant. The sales person Bruce was more than exceptional. He was honest and didn't pressure me into buying. He treated me and my family very well and I have no complaints there. When I picked up my vehicle Arian was more than helpful, professional and just a real nice guy. My only complaint with this company is their business model. If you want to buy, you are forced into financing at 7% and a finance fee. However once you work the fee into the price the vehicle was still well below the average market price. More
by Twsum
Employees Worked With
Bruce, Arian
September 02, 2019
Unscrupulous Misrepresentation of Mileage This dealership sold us a car where they under-reported true mileage by over 100,000km (major falsehood) and falsely advertised bluetooth (lesser fals This dealership sold us a car where they under-reported true mileage by over 100,000km (major falsehood) and falsely advertised bluetooth (lesser falsehood). . Whether this was a lapse of ethics, competence or both is unclear - but this incident cost us much time, money, and angst. After the ordeal in dealing with them, I would not recommend them to my worst enemy. Out experience shows you can't take anything at face value in dealing with them. Consumer beware! More
by carhub.ca victim
Employees Worked With
Ellie Damneh
August 31, 2019
Great first experience with this dealership. Staff are knowledgeable and friendly. Would definitely recommend their drive through oil changes. Always quick first experience with this dealership. Staff are knowledgeable and friendly. Would definitely recommend their drive through oil changes. Always quick and professional. Thanks John! More
by Pacifica
Employees Worked With
John
August 31, 2019
Quick In & Out Ran into an issue with my wiper blade coming apart after a car wash and realized I didn't know how to change them. Stopped in for some new blades and Ran into an issue with my wiper blade coming apart after a car wash and realized I didn't know how to change them. Stopped in for some new blades and was on my way quickly and free of charge! More
by Zack
Employees Worked With
Jon
August 31, 2019
Thanks Jon! Dropped off my truck for several recalls with Jon. Excellent communication and service. All my recalls were completed in a day, got dropped off and pi Dropped off my truck for several recalls with Jon. Excellent communication and service. All my recalls were completed in a day, got dropped off and picked up from home. More
by Dan8080
Employees Worked With
Jon
August 31, 2019
Tech Demo Thanks Jon (service consultant) for helping show me how to use my van features. Was not able to get Apple CarPlay working until you helped change the Thanks Jon (service consultant) for helping show me how to use my van features. Was not able to get Apple CarPlay working until you helped change the settings. Thank you! More
by LiChen
Employees Worked With
Jon (service consultant)
August 31, 2019
Excellent service as always! Have not had a negative experience at this dealership yet. Visits require one day, but it is a very busy location and work is always done properly! Have not had a negative experience at this dealership yet. Visits require one day, but it is a very busy location and work is always done properly! More
by Jekaniha
Employees Worked With
John
August 31, 2019
New Tires Friendly and knowledgeable staff at North York Chrysler. Got a great quote on new tires for my car and had them installed that day. Great! Friendly and knowledgeable staff at North York Chrysler. Got a great quote on new tires for my car and had them installed that day. Great! More
by Adam
Employees Worked With
Jon
August 31, 2019
Great Dealership! Great place to service your car with lots of great people. Service staff take their time to explain things clearly and go above and beyond with the li Great place to service your car with lots of great people. Service staff take their time to explain things clearly and go above and beyond with the little things to make the experience special. Thank you Jon! More
by Mykal
Employees Worked With
Jon
