North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,115 Reviews of North York Chrysler Jeep Dodge Ram Fiat
"I had a very disappointing experience with CarHub North York Chrysler. I paid a deposit after being told it would be refundable, but I have not received a refund despite follow-ups. I also felt that I was York Chrysler. I paid a deposit after being told it would be refundable, but I have not received a refund despite follow-ups. I also felt that I was treated unfairly and disrespectfully by a sales manager named Khaled. Based on my personal experience, I would not recommend this dealership." More
Car Hub is as sleazy as they come. the Sales Manager, Business Manager and method of doing business is close to corrupt. They mislead and lie and demand exorbitant deposits. Once you g the Sales Manager, Business Manager and method of doing business is close to corrupt. They mislead and lie and demand exorbitant deposits. Once you give them that you are in trouble. They have no professionalism and no honour. Stay as far away as you possibly can. It is surprising that North York Chrysler, the owner, allows them to conduct business in the fashion that they do. I can only assume that North York Chrysler operate the same way. More
My advice? Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and Stay far away from this dealership. We had a signed bill of sale with an agreed amount for my trade in. They went over it my trade, drove it and gave me a price we agreed to. Super excited to pick it up m a few days later and they tell me I owe another 1600$ for my trade as it need some repairs??? The sales manager George "lyin" McAllen, the sales manager told us the repairs were needed so the car could go to auction...well 2 days later it's for sale in their lot. We "negotiated" it down to $1000, because at that point I had already switch my insurance and dealer had flipped the plates. We felt like it was a shake down. Avoid this dealer at all costs, and if you do go, do not give them a deposit! More
We were pre approved with our own financing which Car Hub was upfront and told us the price would be $2200 more if we didn't use their financing. We declined their financing and then they were a nightmare to was upfront and told us the price would be $2200 more if we didn't use their financing. We declined their financing and then they were a nightmare to deal with, car salesman (Pax) ghosted me, they had their manager (George) call me saying they would not sell the car to my finance company but would sell to me only. We made it work by wiring $ from our finance company into our account and then wire $ from our account into Car Hubs account (cost us over $100 to do so). They would not give us the bill of sale for some unknown reason for 2 extra days which delayed the whole process (told us on Friday 10am they would send us the bill of sale but would not give it to us. We had to go physically into the building as they would not answer our texts or calls for it. George then told us their higher ups would not give the paperwork to us until Monday at 10am but wouldn't tell us why - not sure why they couldn't tell us this on the phone as we live an hour away). Then on Monday told us the $ had to be wired into their account by Wednesday at the latest (this can take 1-3 days to wire $, especially now since they wouldn't accept the $ or even speak with my finance company). We had a trade in to start with and they visually looked at it and gave us a price. Then they told us once we were ready to sign the deal that we had to bring the car back in so they could mechanically inspect it and the pricing could change. They said they don't firm $ up until we are ready to sign as it costs them $ to have it inspected (we thought everything was done and I had a final price from my finance company that we agreed upon - now it could change according to what Car Hub would give us now for our trade in). We then removed our trade (as we decided to keep it) and they were not happy about it. Told us over the phone that they make $ on financing, trade ins and extra warrantee - all of these we declined. Very unprofessional to say this over the phone but it makes sense on why they were so miserable with us. We then dealt with their finance guy Chris Dafos who was the only saving grace of this company. He was great to deal with and helped me through the process and we got it done. I would never step foot in or ever purchase a car from here. They were the only dealership that had the model of car I wanted (2024 Jeep Grand Cherokee L Summit Reserve - which I do love and the car is stunning) or I would have walked a long time ago. Very stressful and they were not helpful at all. More
They sold me a lemon. Also I bought their aftermarket warranty for like $5k and when I tried to make 3 different claims I was denied, because it wasn't listed on the cover Also I bought their aftermarket warranty for like $5k and when I tried to make 3 different claims I was denied, because it wasn't listed on the covered parts in the fine print. Like the whole emissions system wasn't covered also the boot part of the drive axle was covered. I also bought the rim and tire after market warranty... they would only cover $150 weld repairs on the rims, but refused to replace the whole rim. I brought the same rim in like 3 times and they only cover like 3 times for repairs for a total of like $700, but I paid way more for the warranty. I bought 3 high end vehicles off CarHub since 2017 to 2022 and they still gave me very poor customer service for a repeat customer. I bought Mercedes GLE last months off another dealership a couple months, no complaints with the service or car. I heard the car business is slow right now because of the economy, they could have made money from this car lover and repeat customer, but they lost me. I am tired of being sold lemons, bad service and buying crappy after market warranties. Stay Away!!! Oh I forgot the last vehicle I bought off them was a Porsche in the beginning of hot summer, I picked up the vehicle drove across the street to my buddy who wanted to see my new car, he pointed out that the rims were cheap aftermarket rims!!! With Winter tires on them!!!! I drove back to the dealership, and told the manager, he said that he would order new tires for a good deal, and of course nothing happened. by the way Porsche tires and rims costs $7k from Porsche. It was summer and I had on Winter tires., so I had to drive all the way to the west end of the city to get appropriate tires. SMH Ended up buying new rims too. SMH I also told the sales guy to please check my oil levels before I picked up my vehicle. Like 30 hours after I picked it up the "check engine oil" light came up. SMH 48 hours after pickup another check engine light came on.. a serious one. But that is another story. STAY AWAY FROM CARHUB!!! Beware. If you have to for some reason, then make sure you dont buy any of their aftermarket warranties and make sure the factory warranty is still remaining on the car!!! Just stay away!!!! By the way I traded in the Porsche to another dealership in less than a year, when they did an inspection of the vehicle, another problem was found and they wanted me to pay for the $3k part from Germany before they took the trade. SMH The tire warranty shenanigans that I mentioned was for a totally different car that I bought off CarHub, a BMW 6 Series Cabriolet. I just have learned my lesson from that experience.. luckily it had the factory warranty on the rest of the car. SMH Oh also when you want to talk to a manager about your problems, they wont return your phone call. I had to Google the owner of CarHub, think it was a guy in the USA and I had to DM his Instagram about what happened. SMH Still nothing from him either LOL. I am lucky that I got money to waste and the economy was better in 2022. I feel sorry for a person who isnt as lucky as me and buys a vehicle from CarHub. Especially during this poor economic situation. Beware, go somewhere else!!! More
If there was a ZERO⭕️star option we would have selected that. They refused to sell us a car because we wanted to use our employee "advantage plan" discount code. I spoke to 📲 David in sales, who spoke to that. They refused to sell us a car because we wanted to use our employee "advantage plan" discount code. I spoke to 📲 David in sales, who spoke to his manager, and I quote 📌"We are not interested in Advantage plan sales" To provide some context we were looking at a 2023 model, retail $53,751 💸. Our discount would have saved us approx $3000.00 .... I also did a search through #AutoTrader and there are over 200 of these same vehicles in 📍Ontario. With times as they are, it's good to know that some dealerships DON'T NEED OUR BUSINESS. We also found out that this dealership does not participate in the "Dealer Trade" program. I hope that this review would encourage all who read it to stand on principle and take their business and hard earned cash💰to a dealership who would be grateful for their business. More
AVOID THIS PLACE, DO NOT GO HERE! ! I am extremely frustrated with my experience at CarHub North York Chrysler Jeep Dodge Ram Fiat, particularly with Termeh, an inexperienced and sh ! I am extremely frustrated with my experience at CarHub North York Chrysler Jeep Dodge Ram Fiat, particularly with Termeh, an inexperienced and shady car sales person. She initially agreed to my set of requirements but retracted everything after I made the down payment. Shockingly, she even encouraged me to commit insurance fraud. Claiming she's new is no excuse—she should have asked for help if she was unsure. The only positive aspect was the helpful gentleman who assisted us with collecting the car, but I don’t remember his name. Avoid Termeh if you go to here; her lack of experience and shady tactics made this a terrible experience. I have proof of all of this via our interaction through text. AVOID THIS PLACE, DO NOT GO HERE!! More
They sold me a lemon. Also I bought their aftermarket warranty for like $5k and when I tried to make 3 different claims I was denied, because it wasn't listed on the cover Also I bought their aftermarket warranty for like $5k and when I tried to make 3 different claims I was denied, because it wasn't listed on the covered parts in the fine print. Like the whole emissions system wasn't covered also the boot part of the drive axle was covered. I also bought the rim and tire after market warranty... they would only cover $150 weld repairs on the rims, but refused to replace the whole rim. I brought the same rim in like 3 times and they only cover like 3 times for repairs for a total of like $700, but I paid way more for the warranty. I bought 3 high end vehicles off CarHub since 2017 to 2022 and they still gave me very poor customer service for a repeat customer. I bought Mercedes GLE last months off another dealership a couple months, no complaints with the service or car. I heard the car business is slow right now because of the economy, they could have made money from this car lover and repeat customer, but they lost me. I am tired of being sold lemons, bad service and buying crappy after market warranties. Stay Away!!! Oh I forgot the last vehicle I bought off them was a Porsche in the beginning of hot summer, I picked up the vehicle drove across the street to my buddy who wanted to see my new car, he pointed out that the rims were cheap aftermarket rims!!! With Winter tires on them!!!! I drove back to the dealership, and told the manager, he said that he would order new tires for a good deal, and of course nothing happened. by the way Porsche tires and rims costs $7k from Porsche. It was summer and I had on Winter tires., so I had to drive all the way to the west end of the city to get appropriate tires. SMH Ended up buying new rims too. SMH I also told the sales guy to please check my oil levels before I picked up my vehicle. Like 30 hours after I picked it up the "check engine oil" light came up. SMH 48 hours after pickup another check engine light came on.. a serious one. But that is another story. STAY AWAY FROM CARHUB!!! Beware. If you have to for some reason, then make sure you dont buy any of their aftermarket warranties and make sure the factory warranty is still remaining on the car!!! Just stay away!!!! By the way I traded in the Porsche to another dealership in less than a year, when they did an inspection of the vehicle, another problem was found and they wanted me to pay for the $3k part from Germany before they took the trade. SMH The tire warranty shenanigans that I mentioned was for a totally different car that I bought off CarHub, a BMW 6 Series Cabriolet. I just have learned my lesson from that experience.. luckily it had the factory warranty on the rest of the car. SMH Oh also when you want to talk to a manager about your problems, they wont return your phone call. I had to Google the owner of CarHub, think it was a guy in the USA and I had to DM his Instagram about what happened. SMH Still nothing from him either LOL. I am lucky that I got money to waste and the economy was better in 2022. I feel sorry for a person who isnt as lucky as me and buys a vehicle from CarHub. Especially during this poor economic situation. Beware, go somewhere else!!! More






