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Norden Volkswagen

Edmonton, AB

4.4
300 Reviews

14703 137th Ave NW

Edmonton, AB

T5L 2L5

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Showing 300 reviews

July 27, 2016

Run the other way! Don't buy your car from this place!! Worst customer service ever. They just want your money, I traded in my car and they ended up jacking the price of More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
July 20, 2016

Very happy I live in the south of the province and was able to complete the entire transaction via phone and email. VERY CONVENIENT. I appreciated the delivery o More

by car.experience.janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Scammell, Vasille-finance
July 20, 2016

Great overall experience Sales rep was very helpful and facilitated the sale, registration, insurance, and financing to make the process smooth and fast. The car is great and More

by aborisov1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Scammell
June 10, 2016

Horrible dealership and service. Rude mechanics and managers Stay away from this dealership. Ever since I bought my car, I've had nothing but problems. Problems was already existing before purchase and was promi More

by Customer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager, service manager, advisor
April 28, 2016

high pressure and no transparency - stay away - run away! Went to Norden VW to look at 2011 Touareg. Pre-arranged an appt to test drive. Salesman was late and when he finally did arrive, took his time getti More

by lovemynewvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dima, another sales guy, and finance guy
March 19, 2016

WONT Refund deposits So I have been shopping for a new car for the past week. I was dealing with Norden VW and had agreed to purchase a 2016 Jetta. They said they required More

by Kori273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ (Assistant Sales Manager) and Zachary (Sales Manager)
February 22, 2016

Service manager just wanted to argue Had a headlamp replaced and installed and the angle was changed. The lamp had been replaced a few times before at Norden as I have never had my car se More

by Kermode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The bay attendant, service worker and the service manager.
December 15, 2015

This dealership is a joke! Women beware I had a sales person and a sales manager that said many things while dealing then changed what they said. I was from out of town Sylvan Lake to be ex More

by Disapointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrence, Ryan
October 21, 2015

Great vibe, friendly staff, yummy coffee! From the minute we walked into this dealership, my wife and I had a good feeling. After two bad experiences at Subaru City and Rally Subaru in Edmonto More

by etownbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Greiner
September 12, 2015

Worst Customer Service I have ever experience For the past 9 months, we have been trying to get the Jetta in for rust repair under warranty. we live 400km away and Norden is the nearest dealer. 9 More

by ryan449
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
All Service Department
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