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Norden Volkswagen

Edmonton, AB

4.4
301 Reviews

14703 137th Ave NW

Edmonton, AB

T5L 2L5

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Showing 301 reviews

December 17, 2016

Good and efficient The dealership is VERY busy, however was given pretty good service in spite. Bought used Q5, and all promises were were kept within buying process. Ca More

by Cloudsmshr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali, Sales administration
December 14, 2016

GTI / Golf R - Excellent Experience Not sure why there are negative review on this page. I've leased two vehicles through Norden over the past 5 years and never had anything but positive More

by Stu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Paulhus (sales), Rebecca (service)
December 10, 2016

Fake/Scam Loss Leader Ads "Just Sold Today" Saw a good deal on a low mileage VW. Emailed to ask a question about the car and got the standard "That one just sold 45 mins ago...what number can I More

by CalgaryVWguy
Recommend Dealer
No
November 22, 2016

Lackluster customer experience, but I bought a car anyways After months of contemplating on what type of car I wanted, I opted for a VW. My father owned a 1984 Volkswagen Rabbit Diesel that lasted him until 45 More

by Paul vC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John, Mohammed, Edad
November 21, 2016

Good Service Experience After reading some of the negative reviews here on DealerRater, I was nervous bringing in my car for a major service. I bought a used Jetta at Norden More

by Bob123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall names
October 22, 2016

Great experience! Dylan and Robel I came into the dealership not expecting much to happen but the blew me away and got me the vehicle I wanted for the price I wanted, the team over the More

by Evan1236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales manager was Dylan, our salesman was Robel
October 14, 2016

Run - to Southgate Southgate is far superior, Norden wants nothing to do with your after they have your signature on the bill of sale. Love the vehicle, but detest the d More

by calgary22
Customer Service
Recommend Dealer
No
Employees Worked With
Don't recall
September 09, 2016

It was great salesman was very good Have shopped at Norden for a number of years always love the service and the people. We always recommend Norden to our friends and family. We have n More

by bonnie12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark? Sorry don't know his last name
August 30, 2016

Used Purchase Good experience and would buy another vehicle here! Sales spent a great deal of time with me, understood my needs and showed me vehicles that fit and More

by Chris A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
August 26, 2016

Great deal on a great Car The staff was friendly and helpful, they made me feel like my business was important. They paid more than I expected for my trade in and I got a good More

by Hambone
Recommend Dealer
Yes
Employees Worked With
Jared Biggs and Dean Vitisen
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