
Norden Volkswagen
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 308 reviews
very courteous and professional alfred is a very good salesman. i love my new vehicle.very pleased with this dealership. will refer my friends here for sure for future business. alfred is a very good salesman. i love my new vehicle.very pleased with this dealership. will refer my friends here for sure for future business. More
Great experience We saw an add for a used vehicle on Norden’s lot. We phoned and spoke to Brittnay. She was very informative and honest about the condition of the SUV. We saw an add for a used vehicle on Norden’s lot. We phoned and spoke to Brittnay. She was very informative and honest about the condition of the SUV. We decided to go see the SUV for ourselves, took it for a test drive and absolutely loved it. Brittnay pointed out all of the features and was very helpful. We ended up trading in our current vehicle for the SUV and were very happy with the end price for each. We would highly recommend this dealership and Brittnay. More
EVERYTHING WENT PERFECTLY! The experience was great! I really like the 2013 Kia Rio everyone was very very friendly and Brittany took care of us well. We had a great time! The experience was great! I really like the 2013 Kia Rio everyone was very very friendly and Brittany took care of us well. We had a great time! More
Very good coustmer service I bought jetta 2019 last week. Special thanks to Brittany, to make my decision very easy. Great person and great sales advisor. I give 5 star to I bought jetta 2019 last week. Special thanks to Brittany, to make my decision very easy. Great person and great sales advisor. I give 5 star to Brittany for amazing service. More
Awesome experience It was an awesome experience to deal with Saransh Mehta and the whole team. I would highly recommend them for their great and good customer service It was an awesome experience to deal with Saransh Mehta and the whole team. I would highly recommend them for their great and good customer service More
Good overall experience Happy to report that this dealership stood by their 30 day exchange guarantee after I returned a vehicle that I wasn’t satisfied with. Brittany was ve Happy to report that this dealership stood by their 30 day exchange guarantee after I returned a vehicle that I wasn’t satisfied with. Brittany was very good to deal with. She was very patient and it was clear that she wanted me to be happy with my purchase. I wish I would have known that there is NO negotiating on the list price of the vehicle you exchange for, even though there were 3 rock chips in the windshield that I had to fix and the front struts were leaking :( This was a management decision which I was disappointed with. I didn’t feel this was a fair price for a vehicle that needed some work done. So far there has been no other issues and I am happy with my new vehicle. More
I forgot what great service was like till now This dealership right from the service desk girls to the finance manager has been amazing!!! They were welcoming and compassionate to my needs and wan This dealership right from the service desk girls to the finance manager has been amazing!!! They were welcoming and compassionate to my needs and wants!!!! Feels good to be treated like a valued customer for once!!!! More
Never buy a VW I bought a VW passat from here and within a month it started making all kinds of noises and I took it in and was told it needs $6,500 worth of work. T I bought a VW passat from here and within a month it started making all kinds of noises and I took it in and was told it needs $6,500 worth of work. The dealer would not warranty anything but instead offered to reduce their costs if I wanted the work done. Overall very poor experience and something is to be said about their business if you can't even expect their vehicle to run properly without any problems for less than 45 days. More
Not the deal I thought Hidden repairs needed. Brakes, defrost, strut. ($2000) Poor pre-sale inspection. Convertible top needed adjustment before it would work right. Lie Hidden repairs needed. Brakes, defrost, strut. ($2000) Poor pre-sale inspection. Convertible top needed adjustment before it would work right. Lied to about paint repair. More
Excited for my new car! The process in finding a car was stressful and difficult to say the least, and I am happy to say its over! I cant wait until my car is ready for pick The process in finding a car was stressful and difficult to say the least, and I am happy to say its over! I cant wait until my car is ready for pick up. My previous car was written off due to a collision so I also really appreciate the loaner car system that Go Auto offers to their clients during service. More