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Norden Volkswagen

Edmonton, AB

4.5
304 Reviews

14703 137th Ave NW

Edmonton, AB

T5L 2L5

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Showing 304 reviews

December 07, 2018

Great vehicle We were thrilled to find the vehicle we were looking for, and Brandon was incredibly helpful and accommodating. They were great about getting it into More

by Happy with my Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer
Jan 18, 2019 -

Norden Volkswagen responded

Hi there, we're happy to hear we had the perfect vehicle for you! It's important to us to make sure our customers vehicles are in the best shape possible when they're ready for pick up. We apologize we were not able to negotiate much on the price - we have our vehicles listed for an aggressive over so we rarely have room to negotiate on the price. Thank you for the feedback - It's greatly appreciated.

December 04, 2018

Jeep Cherokee Was working with this dealership for over a month, ended up finding a vehicle we are happy with and love. The process was a long one and tiring but th More

by Heavenlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer
Jan 18, 2019 -

Norden Volkswagen responded

Hi Heavenlee, We're happy we were able to find you the perfect vehicle! We try our best to ensure our customers are always accommodated. It's awesome to hear that after a long process, we were able to get you into the best vehicle for your needs. Take care!

December 04, 2018

Best service ever!! Excellent professionals to work with. Answered all my questions. No pressure. But far the best dealership I have felt with. They gave me the best deal More

by Dave 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade&Eric, Brandon Mounzer
Jan 18, 2019 -

Norden Volkswagen responded

Hi Dave123, We're happy we could promptly answer all of your questions! We strive to provide our customers with comfortable, pressure free sales processes. We hope to see you again soon!

December 03, 2018

My experience from Norden Volkswagen for buying VW Atlas I am very pleased with the service that I have received at Norden Volkswagen. They were very nice and helpful with me in making the right decision f More

by nyousofi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mallari, Rory Syms, Hank Fayad
Jan 18, 2019 -

Norden Volkswagen responded

Hi Nyousofi, we're happy to hear you had an amazing purchase experience with our team! We hope you're loving your new ride. Take care!

November 25, 2018

VW sport wagon First car, really happy with Brandon’s availability and detail. Personable. Easy to work with. Was willing to work with my own time constraints to get More

by Newcar112418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer, Dylan Salame
Jan 18, 2019 -

Norden Volkswagen responded

Hi there, We're happy to hear you had a pleasant purchase experience with Brandon! He's very attentive to his customers. Text us at: 780-484-3000 when you're ready to book in for service! Have a great weekend :)

November 23, 2018

Purchasing Vehicle - 2018 Tiguan Overall good job. Lots of communication problems it seemed while working out the numbers. Process was kinda longer then I expected. Friendly staff and More

by Bvigs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer
Jan 18, 2019 -

Norden Volkswagen responded

Hi Bvigs, thank you for the feedback reflecting your experience with us! We apologize that the finance side was longer than you had hoped for. Take care!

November 19, 2018

Excellent salesperson Rod Tchir kindly helped me with the purchase of my new VW Passat last week. He is smart, patient and clearly answered every question in detail. He has More

by M.Gauthier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Tchir
Jan 18, 2019 -

Norden Volkswagen responded

Hi M.Gauthier, Congrats on the purchase of your Passat! It's amazing to hear that Rod provided you with an exceptional experience. He's extremely knowledgeable in our product, and wants to help his customers find their dream car. Thank you for the kind review! Text us at: 780-484-3000 should you need anything. Take care :)

November 15, 2018

Great dealership!! This dealership is full of hard working individuals front to back. I had great & easy experience buying my first car thanks to Brandon Mounzer, Rory S More

by Estrellita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer
November 14, 2018

Great Nice to have a dealership give people a chance to build credit back up and feel good driving new vehicle. Felt great driving home in shinny new wheels More

by Go auto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Mounzer
November 03, 2018

Easy Trade In It was an easy trade in from my old vehicle to my new one. The salesmen I dealt with were very helpful and full of knowledge on the SUV I was looking More

by Cassandra22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Syms, Brittany Villeneuve
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