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Norden Volkswagen

Edmonton, AB

4.5
304 Reviews

14703 137th Ave NW

Edmonton, AB

T5L 2L5

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Showing 304 reviews

August 18, 2020

DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!! My husband DO NOT BUY A VEHICLE FROM THIS DEALERSHIP!! My husband and I were shopping for a new Atlas and decided to check out Norden because they had plenty o More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
July 24, 2020

Worst vehicle purchase of my life, and horrible decision trusting Norden Volkswagen. I went here after going to several dealerships with the assumption this dealership could be trusted, boy was I ever w More

by Alex
Recommend Dealer
No
Employees Worked With
Dylan Feihle
July 16, 2020

I went here to buy my very first car, and Andrew Hamilton was absolutely amazing. He was the perfect person to help me through the process of getting my first car. Andrew was there to help and to answer any More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
July 04, 2020

Sold Me Demo as a New Vehicle I will preface this review by saying that I have tried repeatedly to speak to the General Manager about the following issue in the past few weeks. I c More

by Thomas T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Hamilton, Mark Mounzer
June 15, 2020

WORST CAR DEALERSHIP! We were buying a car from Norden. From the get go, the experience was subpar. Text and online inquiries were not answered. We went in, where frankly, we got the impression they could More

by Jessica
Recommend Dealer
No
Employees Worked With
John Mallari, Brandon Mounzer
May 23, 2020

Disgusting service Took my daughters Jetta in as the key got stuck in the ignition. The only way to switch car off was to pull the fuse, so we did and the car went in to More

by Gary
Recommend Dealer
No
Employees Worked With
service manager
May 21, 2020

WORST CUSTOMER SERVICE EVER! - BEWARE OF DYLAN FEIHLE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. BEWARE OF THE SALES MANAGER DYLAN. DO NOT BUY A VEHICLE FROM HERE UNLESS YOU WANT TO BE COERCED AND W More

by lazfa29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Feihle, Michael Achtaye
March 03, 2020

Classic auto-dictatorship VW Recently purchased a used vehicle from Norden. Excited and enthused, dishonesty, old car sales techniques and rudeness is just not needed anymore. Th More

by Brooks Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James in finance, Anthony Surrendi
February 23, 2020

Worse Experience ever Because if this dealership I have learned the need to always read anything document I'm signing properly before signing it. I was ripped off by them f More

by abangura85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Feihle, Mark Mounzer, Max Durisic
February 16, 2020

Max is as slimy as a car salesman can be. Deal with Andrew in sales. Avoid max as he knows nothing about vw at all More

by Dpaquette
Recommend Dealer
Yes
Employees Worked With
Max Durisic
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