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Norden Volkswagen

Edmonton, AB

4.5
304 Reviews

14703 137th Ave NW

Edmonton, AB

T5L 2L5

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Showing 304 reviews

February 28, 2025

Very informative and friendly staff…great customer service. Would highly recommend to family and friends. More

by rolandwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Brodeur
February 27, 2025

Brought my VW golf in for factory recall at 10:30 am, only promise was it would be done by 5;00pm. Sent a text it was ready at 3:00pm for pickup. No complaints re time in and out. Excellent shuttle drive More

by Sheil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna/ service rep
December 28, 2024

Great experience dealing with Brian at Norden while looking for a SUV. He was very patient and never once pressured me to make a decision until I was ready. The experience from start to finish includin More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian
November 29, 2024

Great service! Eddie has been very helpful and makes my experience very smooth and simple. More

by Dan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eddie in service at VW
November 22, 2024

We just bought our 2 new 2024 Taos vehicles from Tony Surrendi at Norden Volkswagen and we had exceptional service! Tony was personable and did not pressure us for the sale. From start to finish, all of More

by Lisa Klassen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Surrendi
November 09, 2024

I bought my vehicle from this dealer six months ago, but after I bought it, I noticed a few black spots on the front of the vehicle due to a factory defect, so when I went to the dealer again, the dealer ma More

by gaffariguler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Rumbles
October 26, 2024

Great service department. Service advisor Richard is excellent. He had to let me know that my windshield could not be replaced when it had been scheduled. This was not his fau More

by mbykowski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I did not deal with sales at this time.
October 17, 2024

Mike from finance was amazing, dedicated, known what he is doing, helpful, he fixed others mistakes, good asset for Norden, thanks Mike for all the support you provided, thanks Mike for being helpful, wish More

by Ali
Recommend Dealer
Yes
Employees Worked With
Michael Achtaye
October 10, 2024

Dealership does what it needs to get you looked after. Obeida is always great to deal with. More

by Mparrent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obeida Halabi
September 26, 2024

Ryan was amazing at his job. He provides the best customer service!! He is the main reason I return. More

by Gerardhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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