Norden Volkswagen
Edmonton, AB
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Great service department. Service advisor Richard is excellent. He had to let me know that my windshield could not be replaced when it had been scheduled. This was not his fau Service advisor Richard is excellent. He had to let me know that my windshield could not be replaced when it had been scheduled. This was not his fault and he handled it very well. More
Mike from finance was amazing, dedicated, known what he is doing, helpful, he fixed others mistakes, good asset for Norden, thanks Mike for all the support you provided, thanks Mike for being helpful, wish is doing, helpful, he fixed others mistakes, good asset for Norden, thanks Mike for all the support you provided, thanks Mike for being helpful, wish you all the best. Thanks for Damian from sales as well. More
They treat you like dirt if you are trying to purchase a used car. They don’t want to give you the time of day. I had spoken to a sells man at this dealership and told him my exact price point for biweekly/ used car. They don’t want to give you the time of day. I had spoken to a sells man at this dealership and told him my exact price point for biweekly/monthly payments. He assured me we would be able to do that. I had gotten to the dealership to see the car and talk numbers. I was then faced with Matt Cavanagh who was saying my budget was not doable for any type of vehicle. He was wanting double my monthly budget. Was asking why I can’t work with him and put any type of money down towards the car. He then was questioning my family member on why they will no co-sign with me for this car. We had told me we were not interested as I do not want to be paying $300 a month for a car less then 10k. He then asked me how I am going to get to work and drive around. Completely unprofessional, avoid this dealership if possible. More
AWESOME pretty much says it all! ! Josh Amyotte our salesman, Emily and Derek in finance ... awesome. We were treated with such respect and patience. They took the time to explain t ! Josh Amyotte our salesman, Emily and Derek in finance ... awesome. We were treated with such respect and patience. They took the time to explain things, even when I think I asked the same question numerous times. I have never been a big fan of dealerships or car salesman in the past, but Norden exceeded my expectations. I can't thank them enough for everything they did for us and I look forward to returning for service and maybe just a visit. I will absolutely without hesitation recommend them to others. More
My salesman, Josh was absolutely great to work with! He was knowledgeable, friendly and fun to work with. We did most of the deal over the phone and texting. He answered all my questions, sent pictur He was knowledgeable, friendly and fun to work with. We did most of the deal over the phone and texting. He answered all my questions, sent pictures and links and was very patient. He gave me the time to make my decision with no pressure. Everyone I dealt with to close the deal was very friendly and professional. I am absolutely loving my new ride! Thank you to Josh and everyone at Norden Volkswagen Dealership, we will be recommending to all our friends and family. More