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Nissan of Nanaimo
Nanaimo, BC
66 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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66 Reviews of Nissan of Nanaimo
January 11, 2018
Disappointing service; didn't go the extra mile at all. Took Pathfinder in for check up; authorized recommended repairs; paid bill; got in truck to discover "check engine soon" light was on but check sheet Took Pathfinder in for check up; authorized recommended repairs; paid bill; got in truck to discover "check engine soon" light was on but check sheet indicated that warning lights were checked and okay; when I questioned staff; they rudely said "what do you want me to do about it?" Very sloppy. Service rep later called me with poor excuse; offered me a 10% discount for diagnostics. Not good enough! More
by enginelight
Employees Worked With
Tim and another rep but didn't get her name.
December 27, 2017
Above & Beyond This dealership has gone above and beyond in terms of service, their offerings, price point and flexibility. I would highly recommend. Thanks for al This dealership has gone above and beyond in terms of service, their offerings, price point and flexibility. I would highly recommend. Thanks for all your help N of N. More
by kevin heumann
Employees Worked With
January
October 02, 2017
tried to pull a fast one My trade in had a market value of 24,000 low to 26,000 high...they offered me 14,000 as a trade in. I bet they fool uneducated car shoppers....but the My trade in had a market value of 24,000 low to 26,000 high...they offered me 14,000 as a trade in. I bet they fool uneducated car shoppers....but they insulted me with an offer that would have taken over 7,000 of my equity away....I dont recommend buying tnere if you have a trade in. BTW my car was in prestine shape with hardly any miles on it More
by Mark Warriner
Employees Worked With
Rex was a good salesman....had nothing to do with him
March 28, 2017
Unable to complete sales without dropping it and not replyin Twice i took salesmans advice on 1rst trading in my 2015 versa secondly transferring my car to a lease arrangement. Both times salesman and or manager Twice i took salesmans advice on 1rst trading in my 2015 versa secondly transferring my car to a lease arrangement. Both times salesman and or manager failed to complete transaction.and didnt even bother to phone back. All they think about is wheather they will make money on you or not. Next purchase will definitely not be from.Nissan. Hope they go Broke Daniel R Third More
by Daniel Third
Employees Worked With
Not sure names was in for service April 24 2017
March 08, 2017
Actions are not consistent with Promises The salesman took a phone call from another customer while I was sitting in front of him. I almost left the dealership when the salesman finished his The salesman took a phone call from another customer while I was sitting in front of him. I almost left the dealership when the salesman finished his call. I later sent an email to the sales manager and the salesman complaining of the salesman's rude behaviour.The sales manager got back to me two days later and told me it was important for all customers to have a good and rewarding experience and invited me to get back to him. I responded to his email and to date he hasn't answered the questions I asked in the email. More
by Garry
Employees Worked With
Bryan and Jag
January 25, 2017
Pleasure to Deal with I recently stopped into this dealership to "look around". The salesman Paul was a knowledgeable source of information. He wasn't "pushy", and a pl I recently stopped into this dealership to "look around". The salesman Paul was a knowledgeable source of information. He wasn't "pushy", and a pleasure to deal with (unlike other dealerships). If I decide to buy a Nissan, i'll definitely be going back. More
by Kickinthetheeth
Employees Worked With
Paul Lacroix
