Niagara Falls Nissan

Great buying experience Durda Falivena and Shirley Marriott were awesome and made my entire trade-in and purchasing experience a pleasure. I love my CPO 2017 Nissan Qashqai! Durda Falivena and Shirley Marriott were awesome and made my entire trade-in and purchasing experience a pleasure. I love my CPO 2017 Nissan Qashqai! Everyone I met at the dealership was very friendly and courteous. Durda and Shirley were great to work with, and they were both very accommodating - the transaction went very smoothly and they explained everything. Brian Shaw made sure I had a loaner vehicle to use while the paper work was completed and my "new to me" vehicle prepared. All in all, a very pleasant experience and I would recommend this dealership. More

Great insight Want a reliable vehicle??? Want a relationship with a sales rep? Want a family atmosphere? Want a dealership that you can trust? GO see DREW!!! Want a reliable vehicle??? Want a relationship with a sales rep? Want a family atmosphere? Want a dealership that you can trust? GO see DREW!!! #DrewisTheman #drewKnowsHisCars More

Tons of fun buying my new titan Many thanks to Durda and Brett. As always very accommodating and makes the buying experience educational and fun. I would highly recommend dealing wit Many thanks to Durda and Brett. As always very accommodating and makes the buying experience educational and fun. I would highly recommend dealing with these people when making your next purchase. Not my first purchase here and certainly not my last. More

Great customer service! Thank you Denis for the great service. I Highly recommend! very friendly and knowledgeable about the product and everything was done fast and efficien Thank you Denis for the great service. I Highly recommend! very friendly and knowledgeable about the product and everything was done fast and efficiently. I will suggest to other people i know. More

Great Service We were very pleased with the whole shopping experience really enjoyable. This was our second new car from NF Nissan. Thank you Durda for your assista We were very pleased with the whole shopping experience really enjoyable. This was our second new car from NF Nissan. Thank you Durda for your assistance, promptly responding to our many questions and going an extra mile to satisfy all our requests. Thanks to Kevin too. Great customer service and professionalism. One again exceeded our expectations. Jokan More

excellent customer service The team is fast efficient and friendly they provided all information and processed my paperwork as soon as possible so far I choose it as the best de The team is fast efficient and friendly they provided all information and processed my paperwork as soon as possible so far I choose it as the best dealership in town More

Purchased a 2018 Nissan Qashqai From the time I walked through the doors I was greeted by all. Traded in my car and purchased a vehicle that really caught my eye on the showroom floo From the time I walked through the doors I was greeted by all. Traded in my car and purchased a vehicle that really caught my eye on the showroom floor. Worked with Denis and Phil, had the first and best experience that anyone could ever have! Can’t say enough about their friendly staff, they all make you feel welcome! It really feels like you have known them all your life. Thank You to all! More

Amazing! From the first day I walked in the door while truck shopping to the day I drove off the lot with my new Frontier, I was overwhelmed at the experience. From the first day I walked in the door while truck shopping to the day I drove off the lot with my new Frontier, I was overwhelmed at the experience. Every person I had contact with treated me like I was family, and went out of their way to make sure this was the best experience ever! Special thanks to Denis and Denise!!! More

Amazing Service! Driving the QEW pulling a 5th wheel on a Friday night - decreased power, warning lights and an abrupt stop to our travels into the US that evening. A Driving the QEW pulling a 5th wheel on a Friday night - decreased power, warning lights and an abrupt stop to our travels into the US that evening. Arrived at the dealership Saturday morning, no appointment, busy there and the and staff working extra time to fit us in. Christina, very professional, with periodic updates on the status of our vehicle. Clear explanations of our extended warranty paperwork, which they would send in to Nissan. We are not from the Niagara Region and the region should be proud of this business with customer service like this, helping travelers out and on their way again. Thank you so very much! More

Crooks!!!! CROOKS!!! Stay away from this dealership!. The business manager is in the business of unprofessional conduct and blackmailing would be customers. CROOKS!!! Stay away from this dealership!. The business manager is in the business of unprofessional conduct and blackmailing would be customers. Over the phone she said to me in a very stern voice,"You either take the extras at $800 or I will charge you $800 admin fees.I I need to make money and that's how I do it ( even though I have a Vehicle Purchase Agreement from the salesman that clearly states, 'Admin Fees $10.00). The day before, the salesman who did the the deal with me, told me that 'The extras were Included in the price of the car of the car. As I got up to leave, he handed me a pamphlet called 'Vehicle Return Plus' saying, "This is included in the Price of the car". I was also told by the Business Manager over the phone the next day, after I really went over the VPA, To stop Tring to negotiate over the phone in a very stern voice !. Having owned 8 Nissan cars over the past 40 years,all purchased from reputable Nissan Dealers, I can advise you to 'Stay away from Niagara falls Nissan!!!. I will be reporting their unethical sales practice to to Nissan Canada and OMVIC and re posting this review on DealerRater.ca/myreview, as the salesman asked me to write a review on it and 'Google too'. I tried on Sunday 19 August,2018 to discuss the way I was treated by the dealership. I was told in person by the only person there (first thing in the morning) my salesman that a) The Owner lives out west b) The General Manager is on vacation c) The Business manager is on vacation and last the Assistant Business is on vacation. I asked him ,'so what happens if a customer wanted to buy a car?, he replied," we would take a deposit and ask them to come back in a week". ( Great way to sell cars). As I left in disgust, like a child the salesman said," and I know you tried to buy a car of ? ( another sales man). In closing Nissan is a Great Product, I would recommend their cars to anybody!,they last for years!. It's just that this dealer forgets that they represent in my mind The best car company in Canada. D.B. More