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Niagara Falls Nissan
Niagara Falls, ON
230 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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230 Reviews of Niagara Falls Nissan
September 20, 2024
I leased a car from them 5 years ago, and had good dealings with them up to now. My lease said I could buy out the car for an agreed sum, and would have to pay for the safety certificate. Then they s dealings with them up to now. My lease said I could buy out the car for an agreed sum, and would have to pay for the safety certificate. Then they said the cost to arrange the buyout was $599. This is a complete rip off. The car was owned by Nissan Finance, not the dealership. When I called them, they sent me a payout form for exactly what was shown on the lease, with nothing extra, No $599 fee for doing nothing. If you have a lease upcoming, don;t fall fr their scheme. Paul More
by predvers
Employees Worked With
Current Finance manager and GM
May 01, 2024
I'm so glad I went to Nissan. They were wonderful from the begining picking a car right through the financing I would recommend Nissan to anyone .I got a great car and everything They were wonderful from the begining picking a car right through the financing I would recommend Nissan to anyone .I got a great car and everything they promised.Thank you Niagara Falls Nissan! More
by Tammy Jonah
Employees Worked With
No sure, Lydia Easton
February 20, 2024
Went in for a $105. 00 oil change with a 10% discount off letter from the service manager. When I showed the letter clearly stating 10% discount, he adjusted the bill to 00 oil change with a 10% discount off letter from the service manager. When I showed the letter clearly stating 10% discount, he adjusted the bill to 5% off labor and 5% off materials calling that 10% discount. I paid $121.82 total with tax with the 5% and 5% discount. When I got home, I never received a copy of my invoice, so I called back to the service manager and questioned him about the discount. I was tolled 5% on labor and 5% on material equals 10% total and was very adamant about it. I guess that's some kind of new math. I had to call twice to get my receipt and finally got after the second call 4 days later. Looking over my invoice I have no idea how everything came to the total of 121.82 with taxes with any kind of discount. I have purchased 2 vehicles from this dealership and can't bring myself to going to that dealership again because I feel that they are not straight up with customers. Sure, it's only a few dollars but what about people that spend a few thousand dollars and are supposed to get discounts. Are they being confused with all kinds of jargon to confuse them. More
by clattenburg.mc
Employees Worked With
John
January 18, 2024
I had my car in the service dept. yesterday for a couple of recalls. They offered to clean the inside of my car before returning it to me. Lucas the detailer did an amazing job and yesterday for a couple of recalls. They offered to clean the inside of my car before returning it to me. Lucas the detailer did an amazing job and my car looked like the day I picked it up new. John in the service dept. was very professional and accommodating when scheduling my service. Great job guys! More
by JVPhotoBug
Employees Worked With
Kayla Taylor
January 08, 2024
Bought new Nissan there, then, referred sister-in-law there, dealer offers $150.00 for referral. They did not pay. Will never do any referrals there anymore! there, dealer offers $150.00 for referral. They did not pay. Will never do any referrals there anymore! More
by ED H
Employees Worked With
chris peller, steve edward, mike speck, lidia easton vince pizze, Lydia Easton
November 04, 2023
I just traded my 2019 qashqai for a 2023 and Vince was my salesman and everything went beautiful. I find Nissan in Niagara Falls everyone that works. There are fairy nice if you need any help they’re always salesman and everything went beautiful. I find Nissan in Niagara Falls everyone that works. There are fairy nice if you need any help they’re always there to help you. and they have fantastic customer service that I will admit and now I am very happy with my 2023 qashqai thank you so much, Vince And everyone else that help me yours truly, Laura Mckay More
by Laura Mckay
Employees Worked With
Vince , Mike, and there was one other person but forgot his name , Lydia Easton
July 08, 2023
Awful experience. We put a deposit on a car and they sold it anyway. The ‘sales manager’ appears to lack any kind of business acumen. His cavalier attitude was infur We put a deposit on a car and they sold it anyway. The ‘sales manager’ appears to lack any kind of business acumen. His cavalier attitude was infuriating. Do not buy a car from them. They are deceitful and apparently unable to honour a commitment. More
by bob
Employees Worked With
michael speck. ( sales manager ?!? )
July 06, 2023
I am 68 years old and i have to say I have never been treated as well and other time I bought a new car ,MO is a great sales man ,no bull from him just honest and helpfull , Lydia the assistant General m treated as well and other time I bought a new car ,MO is a great sales man ,no bull from him just honest and helpfull , Lydia the assistant General manager was there everything I had a question, if you are looking for the best experience in buying a car new or used ,go to Nissan in Niagara Falls More
by rickmac111
Employees Worked With
Mo and Steve, Lydia Easton , Kayla Taylor
June 30, 2023
We could not be happier with our new Qashqai Mo and Tim and the whole team made the process so easy. They were very patient with us and answered all our questions. Thank you we are very happy with Niagara and the whole team made the process so easy. They were very patient with us and answered all our questions. Thank you we are very happy with Niagara Falls Nissan More
by purps1
Employees Worked With
Mohammad Ahmadi and Tim Latypov, Lydia Easton
