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NewRoads Newmarket Toyota

Newmarket, ON

4.7
287 Reviews

1171 Davis Dr

Newmarket, ON

L3Y 8R1

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287 Reviews of NewRoads Newmarket Toyota

April 25, 2025

Allison did a great job since I know her more than 5 years , all the time was perfect. Highly recommended More

by Ren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Gao
April 19, 2025

The dealership was very helpful and easy to understand as what we wanted in the purchase of our car More

by Jewett.alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Decosta
March 02, 2025

I leased a Toyota Corolla Cross LE FWD from this dealership in 2023 because they had no other vehicles whoch arrived earlier than two months except this one, which was a cancelled order. They asked More

by Siamak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaylee
February 25, 2025

I’m going back home and then I’m going to get my hair cut done More

by Sinasem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aillson
February 19, 2025

They are professional, understanding, helpful and most important honest. I have been dealing with them since 2018 and would not go anywhere else. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Andrew, Nick, Suzanna and all the mechanics that I’m sad to say I do not know their names. Also the most important person Allen who always greets you with a smile when you pull your car into the building.
January 21, 2025

Ramit, the salesman is very knowledgeable about the cars he sells, honest and polite. The finance manager, Tom, had these same qualities and explained without pushing some available options. He was very More

by PS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramit, Tom
January 01, 2025

Dealership is excellent. Product advisor Brian Huynh is outstanding ! I am beyond grateful for his advices. More

by Mani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Huynh
December 19, 2024

Reached out to sales manager Emily Lee in regards to a demo Supra GR. I asked for breakdown of the price and noticed secure ride $659 and window tints $599 were added on the price. When I asked to remove More

by Khalid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruby Lui-Lina, Emily Lee, Luca Bensette
Dec 20, 2024 -

NewRoads Newmarket Toyota responded

Hello Khalid, Further to our many conversations and the detailed email correspondence we've exchanged over the past few days, it’s important to clarify that your claim about me not responding to you is false. As a team, we felt it was in your best interest to connect with Luca, our Senior Sales Manager, to address any confusion and provide clarity on your concerns. To date, we have not had the opportunity to meet you in person or evaluate your Mustang, which you mentioned wanting to trade in. We truly believe that an in-person meeting would allow us to resolve this matter more effectively and provide you with a better experience. We’ve been transparent and patient throughout this process. The screenshot included in your review clearly shows the transparently itemized details we provided. While we regret any inconvenience or frustration caused, we cannot support false claims or bullying comments across various platforms. I remain available to speak with you anytime to resolve this matter constructively. Please don’t hesitate to reach out to me directly at (905) 953-2890. Sincerely, Ruby Lui-Lina General Manager

Dec 20, 2024 -

Khalid responded

The screen is showing that you and your team charge customers for add on coverage however if they refuse the coverage than you guys will hide the charge. The only one that gets bullied by you and your team is the customer and you guys are upset that I shared the fact on all platforms for everyone to see. I am unable to provide the attachment for the phone call that I had with your senior manager that clearly outline how you guys are not transparent at all. I am just trying to save any customer from being bullied by you guys. You can enjoy driving the demo supra.

December 01, 2024

I bought two Toyotas with Allison, and My friend just bought one with her. She is a very nice lady and professional . More

by qi668812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Gao
November 30, 2024

Allison is the I recently purchased a Toyota Corolla . I had really good experience with Allison . Highly recommend if anyone looking for a Toyota . More

by zhy7607285959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison
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