
NewRoads Newmarket Toyota
Newmarket, ON
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290 Reviews of NewRoads Newmarket Toyota
Had a great experience buying a car from Frank. From start to finish he was professional, upfront, and super easy to deal with. The car was in great shape and exactly what we were looking for. Defi From start to finish he was professional, upfront, and super easy to deal with. The car was in great shape and exactly what we were looking for. Definitely recommend if you want a smooth, no-stress buying experience! More
The service and personal touch is top notch. I appreciate feeling valued. Thank you Nick for being available and caring. That is what is of true value. I appreciate feeling valued. Thank you Nick for being available and caring. That is what is of true value. More
I leased a Toyota Corolla Cross LE FWD from this dealership in 2023 because they had no other vehicles whoch arrived earlier than two months except this one, which was a cancelled order. They asked dealership in 2023 because they had no other vehicles whoch arrived earlier than two months except this one, which was a cancelled order. They asked me to pay $2000 as down payment. The car was terrible, slow on highway, unstable in winter in spite of winter tires. Not mentioning the jampacked space in the car. I once asked them to exchange the car or accept the return and pay my $2000 six months later, but they refused to do so. This year, I asked to exhange it with a RAV4 Hybrid. The price on their signs in the dealership is $120 weekly. I had talked to my sales advisor and she had given me the quote for $270 taxes in. When I wanted to finalize the exchange, Emily, the sales manager, issued an invoice including $1500 extra for lease expenses, which reached $312 biweekly, too far from the quote I had already got. When I complained about that, she said that was the best they could do. Considering the fact that they were not going to pay back the $2000 they received at the beginning and were not going to pay me back forvthe maintenance package I had already bought for the Corrolla Cross, they even charged me a penalty for returning that lemon earlier than they expected. I do not recommmend any deals with this dealership as well as with Toyota. More
They are professional, understanding, helpful and most important honest. I have been dealing with them since 2018 and would not go anywhere else. important honest. I have been dealing with them since 2018 and would not go anywhere else. More
Ramit, the salesman is very knowledgeable about the cars he sells, honest and polite. The finance manager, Tom, had these same qualities and explained without pushing some available options. He was very he sells, honest and polite. The finance manager, Tom, had these same qualities and explained without pushing some available options. He was very factual without any sales pressure at all. He explained everything and left us to make the decisions. Overall I feel like their approach is what made us choose this dealer. If you are thinking of a new car start with Ramit and finish with Tom and you will have no regrets. More