NewRoads Chevrolet Cadillac Buick GMC

We couldn't have asked for a better overall experience. Steven was exceptionally professional, he knew what we wanted and made sure to give us the best deal for both our vehicles. We felt comfortable and Steven was exceptionally professional, he knew what we wanted and made sure to give us the best deal for both our vehicles. We felt comfortable and at ease when dealing with him and we knew that he was "on our side". Steven was very friendly and made the experience an enjoyable one. Would recommend him and the dealership to others! More

In short, we had an after market warranty related issue regarding our transmission that couldn't be fixed unless we agreed to be on the hook for over 15 hours of labour at other unnamed GM dealerships. R regarding our transmission that couldn't be fixed unless we agreed to be on the hook for over 15 hours of labour at other unnamed GM dealerships. Roger Waithe was confident that with the preliminary diagnosis his department obtained, that the New Roads service staff could ascertain the problem and fix it without any liability to us. Indeed, Roger was correct and came through. Not only did they figure out the issues but he was also able to have the entire transmission replaced under warranty! Roger saved our family over $4000 in repair costs...as far as we're concerned, Roger's attention to detail, customer service and overall knowledge in the service advisory position is second to none. Thank you Roger and the New Roads family! More

I emailed Jason to purchase a 2013 Camaro ZL1 Jason emailed me right back with the details I went in the next day and put a deposit on the ZL1 and bought a Acadia also. I found the dealership and Jason emailed me right back with the details I went in the next day and put a deposit on the ZL1 and bought a Acadia also. I found the dealership and Jason along with staff to be very helpfuly funny and made the buying experience fun and I feel I got a good deal on both vehicles. More

I had some issues with my 2005 Chevrolet Crew Cab truck and I brought the vehicle to Marc for him to take a look at. Marc was up front with the costs. Gave me the no fluff answer and I believe provided a s and I brought the vehicle to Marc for him to take a look at. Marc was up front with the costs. Gave me the no fluff answer and I believe provided a service that was far beyond what I am used to. I receintly moved to another province and have confirmed that Marc and Newroads are far above the norm. Great job and with I could continue my dealings with their service department. More

Stef was an excellent sales person to deal with. He is courteous,professional and extremely knowledgeable about the cars he is selling. He really made car shopping less stressful for me by answering all courteous,professional and extremely knowledgeable about the cars he is selling. He really made car shopping less stressful for me by answering all of my questions. After I purchased the 2012 Cruz I had some questions and Stef always answered my questions in a timely manner. I would highly recommend Stef to anyone interested in purchasing a GM vehicle. More

Jason understands customer needs and values. He looks at things from a customer perspective and works effectively with his employees to meet the customer needs. He presents the customer issues and requests things from a customer perspective and works effectively with his employees to meet the customer needs. He presents the customer issues and requests to his mechanics, and persuades them to complete the job with the highest quality of satisfaction, within the time limit promised to the customer and at the lowest cost. He listens very carefully to what the customer is saying, and encourages customer participation. He has a personal warmth and this is demonstrated by his friendly disposition. He has an excellent technical knowledge and is abled to transfer principles and knowledge to the job at hand. Furthermore, he has a range of problem solving options at hand, when doing the job. Newroads is very competitive in its pricing and you can gain if you purchase from them. Excellent work Jason. More

We traded in a three year old Equinox and purchased a brand new Equinox. Love the vehicle, love Steve, and love the dealership. Steve was fun, professional and excellent to deal with, and we will certa brand new Equinox. Love the vehicle, love Steve, and love the dealership. Steve was fun, professional and excellent to deal with, and we will certainly be back for service and future vehicles. More

From the moment I met Stef Zangari it was clear he was interested in my business and finding me the right vehicle at the right price. His knowledge was excellent and it became clear that Newroads was the interested in my business and finding me the right vehicle at the right price. His knowledge was excellent and it became clear that Newroads was the dealership for my Cadillac purchase. From sale to delivery my expectations have been exceeded. It was a very pleasant experience without any unnecessary pressure. More

Overall, Jason Stewart provided excellent customer service. He remained in contact when trying to locate a vehicle. He is an honest and overall goods salesman. I am strongly recommending Jason to all service. He remained in contact when trying to locate a vehicle. He is an honest and overall goods salesman. I am strongly recommending Jason to all my friends and family. Thank you Jason! More

Rarely do I go to the trouble of providing feedback for services received but in this particular case, I felt compelled to. I brought my car to Roger at New Roads and he carefully and attentively listened services received but in this particular case, I felt compelled to. I brought my car to Roger at New Roads and he carefully and attentively listened to the nature of my problem. He took the time to explain the problen in a way that I could understand. It was one of the most comfortable automotive service experiences I have ever had. I left feeling completely satisfied that the work done was done well. I would definetly reccomend Roger and the service department at New Roads. More