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New Wave Auto Sales
Truro, NS
19 Reviews
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19 Reviews of New Wave Auto Sales
July 12, 2025
I usually try to give people the benefit of the doubt, but my experience with New Wave Auto has been nothing short of frustrating and disappointing. I first saw the car online back in June and reached but my experience with New Wave Auto has been nothing short of frustrating and disappointing. I first saw the car online back in June and reached out to show interest. I signed paperwork multiple times, but didn’t actually receive the car until August — already a red flag. The car was advertised as coming with a 2-year MVI and a fresh oil change, but when I finally got it, the MVI was only 1 year, and just two weeks into driving, the oil change light came on. I contacted the dealership to ask for proof an oil change had been done — no proof provided. I brought it to a trusted garage, and sure enough, the oil was extremely dirty. They confirmed it hadn’t been changed at all. On top of that, the car came with a missing fog light, something you’d expect would have been fixed before delivery. Since owning it, I’ve broken down twice in the past three weeks. The first breakdown was because a coolant hose was missing, and now I’m stuck again — possibly a starter or transmission issue. I’ve had this car less than a year. For the amount of time, patience, and money I’ve put into this car, this is unacceptable. I was sold a vehicle that clearly wasn’t properly inspected or prepared, and it’s become a money pit almost immediately. I expected better, and something needs to be done about this. More
by Angelam
Employees Worked With
Kevin Hill
April 05, 2025
Had an amazing experience with Jeff, Mel, and Kevin at New Wave Auto Sales! As a first-time car buyer, I didn’t know what to expect, but the process was smooth, easy, and stress-free. They were friendly, New Wave Auto Sales! As a first-time car buyer, I didn’t know what to expect, but the process was smooth, easy, and stress-free. They were friendly, trustworthy, and got me a great deal on my dream vehicle. Highly recommend New Wave Auto Sales! More
by Danielle
Employees Worked With
Kevin Hill, Jeff Grasley, Melissa Hill
April 04, 2025
Customer service was top notch. Communication, transparency, thoroughness, friendliness, punctual, informative and knowledgeable. This was the best experience I've ever had in purc Communication, transparency, thoroughness, friendliness, punctual, informative and knowledgeable. This was the best experience I've ever had in purchasing a vehicle. Kevin and Melissa Hill from New Wave Auto are exceptional people and I will definitely be spreading the positive word about their service. They made my experience effortless. More
by Frydae
Employees Worked With
Melissa Hill, Kevin Hill
March 15, 2025
I have never felt so looked when making a big purchase than I did by Kevin and his team! From the start of the process Kevin kept me updated and not having to wonder what was going on. Such an awesome e than I did by Kevin and his team! From the start of the process Kevin kept me updated and not having to wonder what was going on. Such an awesome experience. I would recommend Kevin and his team over and over again! More
by lucie.fairbairn
Employees Worked With
Kevin Hill
February 08, 2025
Great customer service and really nice vehicle. Plus he helped with potential issues with a smile, making me feel comfortable. Our friendly sales rep Jeff, made the transaction very pleasant and I Plus he helped with potential issues with a smile, making me feel comfortable. Our friendly sales rep Jeff, made the transaction very pleasant and I would highly recommend him. Great job New Wave Auto Sales. More
by Liz Cummings
Employees Worked With
Jeff Grasley
December 12, 2024
Kevin and Jeff made the process of financing a vehicle easy and smooth. Very friendly and professional. They delivered my car to my door undercoated, detailed and with a full tank of gas. Would recommend easy and smooth. Very friendly and professional. They delivered my car to my door undercoated, detailed and with a full tank of gas. Would recommend to anyone who is in the market for a vehicle. I'm enjoying my new-to-me Kia Forte5. More
by Alicia C
Employees Worked With
Kevin Hill, Jeff Grasley
November 07, 2024
My car matched picture and description. Helped me get the best deal and was patient. Delivered car to pick up location timely. Highly recommend Helped me get the best deal and was patient. Delivered car to pick up location timely. Highly recommend More
by Chilaxaka28
Employees Worked With
Kevin Hill, Jeff Grasley
October 24, 2024
Highly recommend New Wave Auto Sales. Professional, Courteous, and all around outstanding people, both business and socially! Kevin and Jeff delivered my mother's new car right to her doo Professional, Courteous, and all around outstanding people, both business and socially! Kevin and Jeff delivered my mother's new car right to her door in Glace Bay, NS. Easy process and hassle free. I will definitely be purchasing from New Wave Auto Sales in the future! More
by roboneill1977
Employees Worked With
Kevin Hill, Jeff Grasley
October 08, 2024
Recently purchased a vehicle from New Wave Auto Sales and had a great experience. They were prompt at getting back to us quickly, answered all of our questions and provided us with a great vehicle we are ha had a great experience. They were prompt at getting back to us quickly, answered all of our questions and provided us with a great vehicle we are happy with. Kevin and Jeff go above and beyond, highly recommend if you are in the market for a vehicle! More
by Cheryl
Employees Worked With
Kevin Hill, Jeff Grasley
