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Nanaimo Mitsubishi

Nanaimo, BC

4.6
197 Reviews
Call Dealership (250) 758-5000
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2348 Kenworth Road

Nanaimo, BC

V9T 3Y3

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197 Reviews of Nanaimo Mitsubishi

August 11, 2023

The service experience was excellent, paid attention to every relevant detail. My time waiting was comfortable, More

by robertbaron
Recommend Dealer
Yes
Employees Worked With
Luke Hunter
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August 03, 2023

All was done professionally, no misunderstandings or delays. Thanks for the good quality of the service. More

by Sergey
Recommend Dealer
Yes
Employees Worked With
Andrew Armstrong
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July 31, 2023

Love the Nanaimo Mitsubishi team, June 3, 2023 Service was exceptional, always feel safe afterwards! More

by Bonita
Recommend Dealer
Yes
Employees Worked With
Wayne McGougan, Victor Parmar, Hermon Nizghi, Justin Tryon, Jake Nepraunig, Justin Schofield, Andrew Armstrong, Luke Hunter
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Jul 31, 2023 -

Nanaimo Mitsubishi responded

Thank you so much for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had an exceptional experience with our team. Your safety and satisfaction are our top priorities, and we're delighted to know that you always feel secure after visiting Nanaimo Mitsubishi. We look forward to serving you again soon! 🚗🌟

July 29, 2023

Fantastic service and very professional, particularly in keeping me in the loop as to when my vehicle was done Highly recommended!! More

by Y Friesen
Recommend Dealer
Yes
Employees Worked With
Andrew Armstrong
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Jul 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for your glowing review! We are delighted to hear that you had a fantastic experience with us. Keeping our customers informed and providing professional service are key aspects of our commitment to excellence. Your recommendation means a lot to us, and we look forward to providing you with more top-notch service in the future. Safe travels and see you again soon! 🚗🌟

July 28, 2023

Very helpful polite had a few misunderstandings of what I was asking for and I ended up with a vehicle in the end More

by searsban1
Recommend Dealer
Yes
Employees Worked With
Kayla Burley, Eric Wood
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Jul 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for sharing your feedback with us! We're glad to hear that our team was helpful and polite throughout your experience. We apologize for any misunderstandings that occurred but are delighted that we were able to address them and assist you in finding the perfect vehicle in the end. Your satisfaction is our priority, and we appreciate your patience and understanding. If you have any further questions or need assistance, please don't hesitate to reach out. Happy driving! 🚗🌟

July 28, 2023

Everything was done smoothly and Mr. Richard was very helpful and accommodating. Good quality of service. More

by John
Recommend Dealer
Yes
Employees Worked With
Hermon Nizghi, Richard Popplestone
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Jul 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for taking the time to share your positive feedback with us! We're thrilled to know that your experience with us was smooth and hassle-free. Richard and our team always strive to provide the best assistance and make sure you feel well taken care of. Your satisfaction is our top priority, and we're delighted that you appreciated the quality of service we provided. We look forward to assisting you again in the future!

July 19, 2023

They are very pushy and talk me into getting a suv sign papers and would not give me my keys for the car I was trading in was not fair what they did to me and yesterday when I talk to them I wanted my car More

by Tracey
Recommend Dealer
No
Employees Worked With
Scotty Aldred, Kayla Burley, Dan Brule, Cole Sleeman
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July 10, 2023

This is the third car I have bought from Herman and his team. They are always honest and make the experience so enjoyable. I would recommend them to anyone!! More

by Cari
Recommend Dealer
Yes
Employees Worked With
Tristan!
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Jul 10, 2023 -

Nanaimo Mitsubishi responded

Thank you for your amazing five-star review! We appreciate your continued trust and loyalty as a repeat customer. It's always a pleasure to serve you and make your car-buying experience enjoyable. We're grateful for your recommendation and look forward to assisting you in the future.

July 08, 2023

Very professional and approachable made me feel very welcome from the start. Outstanding customer service. Would highly recommend Mo for all of your vehicle needs More

by Drew McIntyre
Recommend Dealer
Yes
Employees Worked With
Justin Tryon, Mo Seu
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Jul 10, 2023 -

Nanaimo Mitsubishi responded

Hey Drew, thank you for your fantastic review! We're thrilled to hear that our team provided you with professional and approachable service, making you feel welcome from the start. Delivering outstanding customer service is our priority, and we're grateful for your recommendation. If you ever need assistance with your vehicle needs in the future, please don't hesitate to reach out.

June 26, 2023

Amazing service smooth transaction made it very easy to get a vehicle. Love the new car! Thanks to staff very helpful. More

by CM
Recommend Dealer
Yes
Employees Worked With
Tristan Mackenzie
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Jul 10, 2023 -

Nanaimo Mitsubishi responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our new hire. Providing smooth transactions and making the process of getting a vehicle easy is our goal, and we're delighted that we could meet your expectations. We're glad you love your new car! Our staff takes pride in being helpful, and we appreciate your recognition. If you ever need any further assistance, please don't hesitate to reach out.

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