Nanaimo Mitsubishi

On January 3, I purchased a black 2024 Mitsubishi Outlander GT vehicle. Then I met Wayne to have $3000 worth of equipment installed on my vehicle. Wayne then started the installation of equipment Outlander GT vehicle. Then I met Wayne to have $3000 worth of equipment installed on my vehicle. Wayne then started the installation of equipment on my vehicle worth $3000, without first knowing if Landcare would finance the installation of all the equipment worth $3000. At the end of the afternoon, once the installation was completed on my vehicle, I was released. Wayne was still waiting for a response that Landcare Canada would fund. The weeks pass. Still no news. Last week, Wayne finds a financing method but I have to have a GPS installed on my vehicle. I refuse this option because it violates my privacy. That I am not the one at fault in this matter. In an email Wayne admits his mistake of letting me leave without an installation contract financed by Landcare Canada and then he even threatens me with being able to take action to have my vehicle seized if I do not agree to have a GPS installed on my vehicle. I therefore offer them to remove from my Mitsubishi vehicle what was installed or to resort to consumer protection More

We had a wonderful experience purchasing a used Ford Explorer - right from my initial email asking about it...rec'd a very quick response back. Vehicle was ready and presented to us to drive. Right from Explorer - right from my initial email asking about it...rec'd a very quick response back. Vehicle was ready and presented to us to drive. Right from seeing it, test driving it "on the fly" going home from Victoria - to purchasing it a few days' later where the whole transaction was completed online! Right to our wonderful sales member, Jacob Knight, delivering it to the north island!!! Jacob K was a very pleasurable young man to work with, patient, caring and knowledgeable; never felt pressured, all questions answered. We wish him many good days at Nanaimo Mitsubishi!!! We were also well looked after by the whole team, Jacob, Matthew, Taylor. More

There was a no problem encountered, the transactions is good and smooth. I would highly recommend them. good and smooth. I would highly recommend them. More

Best service experience in a long time. Very friendly, knowledgeable staff. Will recommend to other's. Very friendly, knowledgeable staff. Will recommend to other's. More

Friendly, not pushy, happy atmosphere clean and courteous Great presentation even on a miserable rainy day they brought the car undercover so we could go over the automobile Great presentation even on a miserable rainy day they brought the car undercover so we could go over the automobile More

They were polite and facilitated a new car that fit my needs well. Good warranty too needs well. Good warranty too More

I had a lot of questions and Luke answered them al in a patient respectful way. patient respectful way. More

We’re on time and did what they said they would. Had the car prepped and ready to go. Had the car prepped and ready to go. More

My tyre got busted , i took the tire protection plan and you should supposed to replace the tyre. You are putting ask on a very risky situation. You need to improve the customer satisfaction so we can conti you should supposed to replace the tyre. You are putting ask on a very risky situation. You need to improve the customer satisfaction so we can continue to promote your products to ther customers. Be more customer oriented instead of profit oriented. Your revenue is driven by customer satisfaction. More

The first time I went in I didn't qualify for the Honda Palisade however the team worked hard and a week later I received a call to come in for a test drive and I fell in love with the Kia Telluride, I re Palisade however the team worked hard and a week later I received a call to come in for a test drive and I fell in love with the Kia Telluride, I received all the bells and whistles that came with the Palisade I found in the Telluride. Thank you do much Nanaimo Mitsubishi Braydon Evans and Richard or Patrick and Matt Fraser thank you Gentlemen +I like go thank and shout out to west Coast insurance More