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Nanaimo Honda Cars
Nanaimo, BC
452 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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452 Reviews of Nanaimo Honda Cars
October 30, 2020
Just a oil change not much too say the mechanic forgot to reset maintenance schedule for % oil change service has always been good polite and friendly. reset maintenance schedule for % oil change service has always been good polite and friendly. More
by Piet
Employees Worked With
Jaso,Kelly
October 27, 2020
Today I arrived an hour early due to my ferry schedule, and Nanaimo Honda kindly serviced my car early, allowing me to catch a ferry home before the rush hour. Much appreciated, as is their polite and hel and Nanaimo Honda kindly serviced my car early, allowing me to catch a ferry home before the rush hour. Much appreciated, as is their polite and helpful service. More
by susanemilyyates
Employees Worked With
Kelly
October 26, 2020
Was set up for social distancing in waiting room. Mechanics said my air filters were clean so saved me money. Service man changed the battery on my key fob free of charge. Mechanics said my air filters were clean so saved me money. Service man changed the battery on my key fob free of charge. More
by Janice
Employees Worked With
Did not get his name.
October 24, 2020
Service department complaints.1. Informed Nanaimo Honda Service department complaints. 1. Informed Nanaimo Honda that software update warning was displayed and asked that this update be performed. Update Service department complaints. 1. Informed Nanaimo Honda that software update warning was displayed and asked that this update be performed. Update NOT PERFORMED. Before leaving service had to ask a technician to do this work. Software updated but was told in future I could link the car to my WiFi and do this work myself. 2. Notified service that I had a tire pressure warning displayed and suspected that it was the front tire on drivers side. Invoice showed that all tires were checked and inspected and tires rotated. Next morning tire pressure warning was displayed again. Tire pressures seemed OK. Notified Service department on the phone and was asked to reset display myself, which I did. Now waiting to see if fault occurs again. 3. Since almost new the car has had a loud rattle. Service department has been informed each time the car went in for a service, on this occasion I was informed that this was now a known problem with the Accord and would be fixed. Within 30 minutes of leaving the premises the rattle was back. 4. Phoned to talk to service department about these problems, was told that they were all busy and that they would call back. Waited over 90 minutes then had to call back myself. More
by jfdyble
Employees Worked With
Various service department employees, Service advisor Kelly Daun
October 23, 2020
My Honda had an airbag recall. Service was prompt, COVID safe, friendly staff, follow up phone calls and emails were much appreciated. Will be back! safe, friendly staff, follow up phone calls and emails were much appreciated. Will be back! More
by Franklinfive05
Employees Worked With
Kelly
October 19, 2020
Top notch service dept. Probably the best auto dealership service in Nanaimo. The requirement for 25 words is ridiculous when can be said in less words service in Nanaimo. The requirement for 25 words is ridiculous when can be said in less words More
by Coffeeguy
Employees Worked With
Kristi Bolton
October 14, 2020
They were great! I had been having some issues with another mechanic, they looked at every problem I was having, offered a reason for the problem and a solution. another mechanic, they looked at every problem I was having, offered a reason for the problem and a solution. More
by freshnutrition
Employees Worked With
Justin
October 08, 2020
With no less than 4 warning lights on my dashboard, I called into Nanaimo Honda without an appointment and they rose to the occasion. Before the day was over, the problem- which was atypical for an Accor called into Nanaimo Honda without an appointment and they rose to the occasion. Before the day was over, the problem- which was atypical for an Accord of young years & kilometers- gave them some trouble but they got it done. Because it was unusual circumstances, they went to a lot of trouble to make certain I was not charged or in any way inconvenienced by the atypical repair needed. The service manager was friendly, courteous and in every way accommodating, as he always is. I have always gone there for service since I bought my car there, but I am now a passionate supporter of their great service team and ethical behaviors. More
by carol.stephenson
Employees Worked With
Kelly
October 04, 2020
With winter approaching I was able to call and obtain a quote for winter tires and rims and, with a verbal order, a few days later I received a call to set the appointment for tires and oil change. Servic quote for winter tires and rims and, with a verbal order, a few days later I received a call to set the appointment for tires and oil change. Service was prompt and courteous by all staff at Nanaimo Honda. Fine new Michelin X-Ice tires balanced and installed. The summer set loaded in plastic bags to store cleanly. Great service! More
by hondav2020
Employees Worked With
Justin, Sam
