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Nanaimo Honda Cars

Nanaimo, BC

4.9
438 Reviews

2535 Bowen Rd

Nanaimo, BC

V9T 3L2

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438 Reviews of Nanaimo Honda Cars

July 16, 2020

We had to chase them up on items to be addressed prior to the sale. Failed to gas it up and address paint chips. Buyerbeware More

by Cameronmcbeth
Recommend Dealer
Yes
Employees Worked With
Sales manager ultimately
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Cameronmcbeth, We did drop the ball on addressing the paint chips and filling the tank with fuel. We have apologised and since rectified the 2 concerns. I hope you are enjoying your pre-owned CRV and if I can ever be of assistance in the future please feel free to reach out to me directly. With respect, Paul Robson GM 250.758.3361

July 04, 2020

Unexpected oil change I was in need of a quick unscheduled oil change on a Saturday. Service was able to fit me in without delay. Much appreciated. Accolades to service adv More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Terry, I am glad that your experience with Nanaimo Honda was positive. We will be sure to share your kind words with Kelly and the rest of the team! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

July 02, 2020

I purchased a 2014 Honda Civic LX Coupe and right from the start to the end of the transaction, it was smooth. Troy was super friendly, knowledgeable and professional while he and Sandy worked together to More

by Jeff W
Recommend Dealer
Yes
Employees Worked With
Troy, Sandy
June 24, 2020

I was pleased with the honest and thorough service of our aging Honda Oydessy. Dennis provided good information to help us weigh our options and never pushed to have extra work done unless necessary at this More

by R John
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi R John, I am glad that your experience with Nanaimo Honda was positive and pleasurable. We will be sure to share your kind words with Dennis and the rest of the team! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

May 28, 2020

As usual the staff treats you like a somebody. Very conscious of my time and schedule. I really like that they “communicate every aspect of the work as they go through the vehicle so I don’t get any “s More

by Oldpartsgiy
Recommend Dealer
Yes
Employees Worked With
Jason and Dennis
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Oldpartsgiy, I am glad that your experience with Nanaimo Honda was as it should be. We do our best to communicate and eliminate customer pain points. We will be sure to share your kind words with the rest of the team! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

May 16, 2020

I was well received at the dealership. Shown vehicles that met my criteria on line then efficiently shown the vehicle I chose to see.. offer of a test drive was good and I was allowed to drive the unit b More

by Vaughn0919
Recommend Dealer
Yes
Employees Worked With
Todd
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Vaughn0919, I am glad that your experience with Nanaimo Honda was positive and you enjoyed the test drive! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

April 28, 2020

Stay away from this dealership all they want is the most cash possible way under valuing your vehicle for a trade trying to value it for 2 years older then what it is and a different model shop around serio More

by Addy1988
Recommend Dealer
No
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Addy1988, I am very concerned about your experience as we do not operate in that fashion. I would encourage you to reach out to me directly as I would love nothing more than an opportunity to get this right for you. Please contact me at your earliest convenience. With respect. Paul Robson Gm 250.758.3361 paul.robson@nanaimohonda.com

April 22, 2020

Good job done They seem to me to be a very professional organization, and I have never had any problems in all of the years I have dealt with them. Work is always More

by Ned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Jason
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Ned, I am glad that your experience with Nanaimo Honda was positive and pleasurable. We will be sure to share your kind words with the rest of the team! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

April 01, 2020

Nanaimo Honda was really helpful in setting up an appointment for my car. They were very conscientious about the covid virus and keeping me safe and also the employees. Very personal as soon as I arr More

by Professor
Recommend Dealer
Yes
Employees Worked With
Kelly
Oct 29, 2020 -

Nanaimo Honda Cars responded

I am glad that your experience with Nanaimo Honda was a 10! We will be sure to share your kind words with Kelly and the rest of the team! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

March 31, 2020

great service Yesterday it was necessary to have my 2019 Honda HRV towed to Honda. i called RoadsideAssistance to no avail ...they just kept hanging up. we have a More

by bjrein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Bjrein, I am glad that your experience with Nanaimo Honda was able to exceed your expectations. We will be sure to share your kind words with the team! If I can ever be of assistance in the future please do not hesitate to reach out to me directly. Paul Robson General Manager 250.758.3361

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