Myers Kanata Hyundai
Kanata, ON
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113 Reviews of Myers Kanata Hyundai
I had a bad experience with the customer care but I had a bad experience with the customer care but the Regional manager - Collin myers came in to solve the issue with great professionalism and he I had a bad experience with the customer care but the Regional manager - Collin myers came in to solve the issue with great professionalism and he was very helpful. More
Great, pressure free experience buying my daughters first car. Found the vehicle we were looking for at the price we wanted to pay. Sammy was very good at going over the vehicle with her and the dealer first car. Found the vehicle we were looking for at the price we wanted to pay. Sammy was very good at going over the vehicle with her and the dealership was very professional. More
Fast, Friendly and accommodating service every visit. Clean and comfortable waiting area or they will shuttle you home. The always follow up and keep you informed On work required. Clean and comfortable waiting area or they will shuttle you home. The always follow up and keep you informed On work required. More
Booked an appointment for 8:30 for recall repairs. My car sat out in the parking lot until 10. I asked what the wait was. Was told the service technician wasn’t in until 10. Why did they give me an appointme sat out in the parking lot until 10. I asked what the wait was. Was told the service technician wasn’t in until 10. Why did they give me an appointment for 8:30??? Big waste of time. More
The staff was amazing and very courtoise. I had a great experience throughout the entire sales process. I would highly recommend this dealership to everyone. experience throughout the entire sales process. I would highly recommend this dealership to everyone. More
I received excellent service from Myers Hyundai. Made the deal quickly and easily. Our salesperson was efficient and made the experience that much more enjoyable. the deal quickly and easily. Our salesperson was efficient and made the experience that much more enjoyable. More
My experience started rough: I called just after 9am to speak with the service department and was told by the woman who answered, brusk and with zero friendliness, that I'd be called back in twenty minutes speak with the service department and was told by the woman who answered, brusk and with zero friendliness, that I'd be called back in twenty minutes. I understand having bad mornings but wow she was rude. No call, so I called again an hour later and was told to bring the car in and 'they'll see what they can do', there are no loaners, and definitely got a sense of 'yeah, whatever' from the guy I spoke with the second time. Neither offered me their names. However, once there, Josh took excellent care of me. He explained that it might take a few days and arranged a rental for that period. I dropped off my car and got the rental and was back at work with plenty of time left to enjoy my lunch. He called back later that afternoon to let me know what was going on, that it was all covered by the warranty, and a roughly estimated time of repair. Two days later I got a quick call and everything was done. Picking up the car, which had also been washed, was just as smooth and easy. So though a couple of people apparently need to learn to can the rude attitude on the phone I'm still giving this top marks for how simple everything was once Josh got his hands on it. More
I agree with reviews of horrible customer service. Buy your vehicle with another dealer. I booked a 10am appointment at least one month in advance and the car was not serviced by 3pm, even when they knew your vehicle with another dealer. I booked a 10am appointment at least one month in advance and the car was not serviced by 3pm, even when they knew I needed it for 3pm. Extremely disappointing. I believe when purchasing a car you are also purchasing the quality of service as one needs to bring the car in for servicing. Save yourself and buy elsewhere. More
I was pleased with this dealership.The sales people were friendly, and knowledgeable. Time was spent educating me about my new Venue.I love the fiery red colour friendly, and knowledgeable. Time was spent educating me about my new Venue.I love the fiery red colour More