Myers Barrhaven Toyota
Ottawa, ON
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2 Reviews of Myers Barrhaven Toyota
Add extra cost in final contract. Was looking for a truck and visited this dealer. Everything was great, the sales person and manager were super friendly. We talked about model and Was looking for a truck and visited this dealer. Everything was great, the sales person and manager were super friendly. We talked about model and prices. Until it came to the last step on the final contract. They added couple thousands on our agreed price in the final agreement. We let them know we are not gonna take that price for sure. And all the smiles are gone. Everyone became extremely rude. We just left. It's a waste of 4 hours. More
Unethical rude Finance people I am a victim from a brutal war. I never had the same level of humiliation I had on the hand of Myers Barrhaven Toyota employee named Ashly Wang. I ha I am a victim from a brutal war. I never had the same level of humiliation I had on the hand of Myers Barrhaven Toyota employee named Ashly Wang. I had the worse insulted moment than my days in war at Myers Barrhavan Toyota today. I went to buyout a leased car for my sister's business. Their financial officer named Ashly Wang behaved rudely and threw the papers on my face. She was abusive, threatening, and used verbally threatening words. I had more than 10 email communications and many phone conversations with her regards to this appointment, yet she never mentioned to me that the loan for the buyout is from private bank instead of Toyota financial. On the appointment she ended up asking detailed information such as mortgage information. I told her that if you had let us know in advance, I would have come prepared. She got mad and shouted at us saying you better know what to bring and that is not my job and threw all the applications and ownership to my face. Then I was contacted by Ran, another Financial manager who had advised us to go and do the buyout at Mendes since I had initially leased the vehicle from Mendes, Myers do not have any access to our information. What a joke in the modern information technology age. Also Ran mentioned that my sister's credit is very bad and the loan is rejected by the bank. But we check the credit right away and it was in a flying score. I am an immigrant and I don't speak the best Canadian English, but Ashly's language was threatening and frightening. She didn't know where to enter the first name and the last name in the application form. Entered letter "C" for the places where "L" need to be entered. Understanding her accent when speaking was hard enough but she also had a rude form of communication and an insulting attitude. If any one doesn't believe me just book a 5 minutes appointment with her to get a loan, that's it. I don't want you all to suffer like I had in her office room for 30 minutes. When lots of Canadians with extreme values and ethic are unemployed, I hope Myers will give them the better opportunity to serve valuable customers like us. PS : This is the 3rd brand new Toyota we own in the last 6 years. PS2 : Myers Barrhaven Toyota service employees are the best and my experiences with them for the last 3 years were phenomenal. PS3 : Mendes financial staff are way better, ethical, and professional. More