Murray Hyundai Medicine Hat

Always friendly and helpful service, enjoy bringing my vehicle for any service or maintenance needs. Kim always makes me feel welcome and readily answers any questions and provides great customer service vehicle for any service or maintenance needs. Kim always makes me feel welcome and readily answers any questions and provides great customer service. More

When I took my Santa Fe in for an oil change and detailing I ended up with my BSD light on my drivers mirror on and a triangle light on my dash. Went back and Tim tried to fix it even tho it was clo detailing I ended up with my BSD light on my drivers mirror on and a triangle light on my dash. Went back and Tim tried to fix it even tho it was closing time. So this means another two hour trip back to fix it. More

Service like always outstanding, Kim is amazing Please don't ever be like the rest of the dealers here in Med Hat, that don't care about their customers. With out a great service dept like your its Please don't ever be like the rest of the dealers here in Med Hat, that don't care about their customers. With out a great service dept like your its just another dealership with shiny cars. Your service team is amazing they greet you at the door and are very friendly and knowledgeable. Tim is a great service manager and has a great team and you should be proud of that. Please give your team kudos as its well deserved. More

Very good service and friendly staff. Only issue is that Very good service and friendly staff. Only issue is that Hyundai “recommends” certain services and set kilometre intervals. In my case a fuel flush. Very good service and friendly staff. Only issue is that Hyundai “recommends” certain services and set kilometre intervals. In my case a fuel flush. This was not mentioned during the drop off of the vehicle, though “no recalls” was mentioned. The dealership should mention this extra work ($189.00) and discuss with the vehicle owner about driving conditions that the owner drives the vehicle in as on the Hyundai website. When I asked about the work, it was “alluded” that if this work wasn’t done, Hyundai may void any warranty work in the future with the fuel system. I purchased extended warranty that wasn’t cheap. I would be really upset if things weren’t covered because I didn’t do RECOMMENDED work. It gave me pause enough to feel like I HAD to get the work done. I don’t like this wishy washy information and the way it was communicated. More

Always good. Don't have many words to spend. Driving Hyundai since 1994. I am just afraid that by the time I need another car there will be no low cost solutions ... Hyundai since 1994. I am just afraid that by the time I need another car there will be no low cost solutions ... More

Alert Icon My airbag alert warning appeared on my instrument cluster. I called the dealership and they got me in immediately. As it turned out I had spilled wate My airbag alert warning appeared on my instrument cluster. I called the dealership and they got me in immediately. As it turned out I had spilled water and set off the alert. Thanks to Sharon for trying to talk me through steps on the phone and to Kim for the excellent service. It was much appreciated. More

This establishment and all the employees are to be praised. They go above and beyond. Sharon the customer service lady is wonderful. Service is fast and efficient and they was your baby. AWESOME praised. They go above and beyond. Sharon the customer service lady is wonderful. Service is fast and efficient and they was your baby. AWESOMENESS More

Very helpful with all the question I needed. I really find the service department with my Hyundai Tucson vehicle with doing with oil changes, winter tires & rims. I would also have to say the par I really find the service department with my Hyundai Tucson vehicle with doing with oil changes, winter tires & rims. I would also have to say the parts department is also very good and very polite & friendly the people there. More

Oil change and peace of mind look over Kim the service lady, was friendly, caring, let me know what was needed. Will continue to go back and tell my friends. Great customer service and th Kim the service lady, was friendly, caring, let me know what was needed. Will continue to go back and tell my friends. Great customer service and they even washed my car, way to go!!! More

Went in for unscheduled oil change and was looked after immediately. Very friendly service desk representative and got a complimentary car wash also. Very satisifed immediately. Very friendly service desk representative and got a complimentary car wash also. Very satisifed More