Murray Chevrolet Cadillac Buick GMC Brandon
Brandon, MB
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323 Reviews of Murray Chevrolet Cadillac Buick GMC Brandon
The service was fine The vehicle was just in for a flat repair and I had to ask the rep if it was done and apparently was sitting outside and completed for quite a while and never got the call otherwise ex repair and I had to ask the rep if it was done and apparently was sitting outside and completed for quite a while and never got the call otherwise excellent because they did it right away More
When I phoned on the progress on the maintenance of my car I got the information right away. They got my car in and out in good time and washed it quickly when I said I needed it right away for work. Very car I got the information right away. They got my car in and out in good time and washed it quickly when I said I needed it right away for work. Very pleased with this dealership on a busy Saturday and I got a friendly woman who made my week by getting my car in in 3 days of making the appointment. 5 Stars all around. Thanks Darrin and the employees who made me comfortable and free of worry for the winter months and if I have anymore problems I hope I'll get as good a visit as I had. More
Communication flow through the service work process requires improvement. Have had several appointments as of late with very little to no communication from the advisors, even when requested to be con requires improvement. Have had several appointments as of late with very little to no communication from the advisors, even when requested to be consulted prior to repairs. On one recent appointment, I had been informed verbally that air our conditioning repair would only cost a couple of hundred dollars; only to come to the dealership and find that it was going to cost almost $600. Needless to say I was very upset(especially when they found no leaks in the system) because our vehicle is still under extended warranty. I never received any printed quote prior to authorizing any repairs to the system that day. They stated that it was texted to me but I never got that text. Shouldn't have been texted anyways. Any professional quotes I have dealt over my 28 year career were either in person or by email. Very disappointed for such a prestigious company. More