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Motor City Chrysler
Windsor, ON
1,471 Reviews
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1,471 Reviews of Motor City Chrysler
February 09, 2016
Polite and helpful. This was my first visit to your dealership. But the sales rep made it very easy and comfortable for me to get into a new car. Any question i had were This was my first visit to your dealership. But the sales rep made it very easy and comfortable for me to get into a new car. Any question i had were answered promptly. I will be back when im due for another vehicle. I appreciate the positive experience. More
by chucklacombe
Verified CustomerEmployees Worked With
Jarrod Funkenhauser, Bill Matchett
February 08, 2016
Good deal Jarrod was the best to deal with. We will recommend him to all our friends and family. Thanks Jarrod. You did excellent and we are very grateful Jarrod was the best to deal with. We will recommend him to all our friends and family. Thanks Jarrod. You did excellent and we are very grateful More
by Rod,barom
Employees Worked With
Tim Kereliuk, Jarrod Funkenhauser
February 06, 2016
"Pleasant experience" Our first visit to Motor City Chrysler was very pleasant and memorable for both ourselves and the used car sales staff. Mitch was very courteous and Our first visit to Motor City Chrysler was very pleasant and memorable for both ourselves and the used car sales staff. Mitch was very courteous and polite and we would definitely return in the future. More
by K + S
Employees Worked With
Tim Kereliuk, Bill Matchett, Mitch Girard
February 04, 2016
Service I purchased a 2014 Jeep Cherokee from Motor City Chrysler on February 2, 2016. I was met immediately by sales rep, who was courteous, knowledgeable a I purchased a 2014 Jeep Cherokee from Motor City Chrysler on February 2, 2016. I was met immediately by sales rep, who was courteous, knowledgeable and informative, We discussed pricing, and met with the Sales Manager to come to a positive outcome, I truly enjoyed my experience with Motor City Chrysler, and would certainly recommend to friends and family. More
by Pammie49
Employees Worked With
Tim Kereliuk, Ruby Hupalo, Jack Bryan
February 03, 2016
Very good experience My 2015 Journey went in for service/warrenty work. The service advisor Ryan called me 4 hrs later and said it would be done by the end of the day. I My 2015 Journey went in for service/warrenty work. The service advisor Ryan called me 4 hrs later and said it would be done by the end of the day. I was expecting to leave it overnight. Very impressed. Thank you Ryan. More
by spectqlr
Employees Worked With
Ryan King
February 02, 2016
Excellent service We worked mainly with Jarrod as my dealer, he was very knowledgeable and friendly and was able to get me all the answers I needed. He was off sick for We worked mainly with Jarrod as my dealer, he was very knowledgeable and friendly and was able to get me all the answers I needed. He was off sick for ourpick up so Jack assisted us with that. He helped me get my car set up and showed me how to work some of the features. He was very helpful and very friendly. I would recommend both of them. More
by New Jeep Renegade
Employees Worked With
Jarrod Funkenhauser, Mike Fontaine, Jack Bryan
February 02, 2016
Awesome service! A friend of mine recommended I go to motor city Chrysler to look for a new car. The sales man there, Jack, showed me a variety of vehicles within my p A friend of mine recommended I go to motor city Chrysler to look for a new car. The sales man there, Jack, showed me a variety of vehicles within my price range, was friendly and courteous, and made the purchase of my new vehicle a painless process! He helped me to find a car that I could afford, and that was practical for my lifestyle! Will definitely recommend the dealership to friends and family! More
by Jmkb123
Employees Worked With
Jack Bryan
February 01, 2016
Great trustworthy staff I was very happy with the service with motor city chrysler first new car purchase. Highly recomend mitch gerard! Love the car a great place to go if y I was very happy with the service with motor city chrysler first new car purchase. Highly recomend mitch gerard! Love the car a great place to go if you are looking to trade in a vehicle also. More
by Jaytee
Employees Worked With
Mitch Girard
February 01, 2016
Terrible Customer Satisfaction The Tech Line Adviser, the Lead Hand and the DSM that verified that my reported issue was resolved 100%. You yourself verified the noises when I aske The Tech Line Adviser, the Lead Hand and the DSM that verified that my reported issue was resolved 100%. You yourself verified the noises when I asked you to sit in the vehicle with me upon pick up after service was performed. Let’s keep in mind that the vehicle had already been run and was at operating temperature at that time. Upon starting the vehicle in a “cold start” condition as I had stated on the request/concern for service, it is very apparent that whatever the items the technician serviced as a “fix” for the issues did not resolve the concern. I have made an audio recording documenting the concern which will be added to my file for my FCA Canada report. It is clear that the vehicles reported issues were not observed in a “cold start” condition as I had requested as there is no way possible anyone who observes these noises can say they are normal operations. I had another mechanic observe the conditions I am experiencing and from his opinion the noise is coming from the top end of the motor.You had assured me that my entire engine was being replaced under warranty and when I asked if my engine was going to be rebuilt with existing parts on a new block assembly you said absolutely not and that I was getting a complete new “crate” motor that was “plug and play”. After reviewing Invoice SO# 701326 it is very clear that I was mislead in the work that was performed as is evident with the parts list of components stated on the Service Invoice. At this point I am a very unsatisfied customer with the way this “lemon” is being handled. Any reputable place would have taken the vehicle back as it was brand new when these issues were discovered and simply got me into another Chrysler vehicle as I originally requested. It is very hard for me to give Motor City good reviews when I am experiencing these issues and the manner in which they are being handled. I can only state that the sales staff ( Kathleen B. and Jeff P. ) have always been great to deal with on all three of my last new vehicle purchases from Pinnacle/Motor City. My service advisor ( Carlyn B. ) has also been very friendly and understanding. More
by Jeff0707
Employees Worked With
Kathleen Buchner Pearce, Jeff Pawluk, Carlyn Bistany, Jerry Van Gerwen
January 31, 2016
easy, fast and informative Justin made time for me in a matter of minutes to come in and talk with him about purchasing my new jeep, trim options and other custom accessories th Justin made time for me in a matter of minutes to come in and talk with him about purchasing my new jeep, trim options and other custom accessories that were available within the price range i had set for him. He had me leave that same day with my 2016 wrangler ordered . He was very informative about information on the vehicle also with warranties and everything along those lines. At the end of the day , he was just as happy as i was to get me into a brand new car. Very highly recommend justin as long as everyone else at Motorcity Chrysler ! More
by cooper78
Employees Worked With
Mike Fontaine, Joe Wheeler, Justin Laframboise
